From ordering to delivery a very smooth process and I was able to track my parcel with ease. My little granddaughter loves Peppa Pig so she has been wearing her headband round the house without pullin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.
Contact info
1490 Chambly, Longueuil, QC, CA, J4J 1W5, Longueil, Canada
- support@mybandou.com
- mybandou.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was marked delivered but it…
My order was marked delivered but it was not. I contacted customer service who was swift and very polite. They fixed the situation. Happy with the order.
Quick, efficient and quality
From ordering to delivery was very smooth and fast. The quality of the products is fantastic. My son loved the free toy as well has managed to keep him occupied for hours.
My daughter has settled into the headphones very well. My son is still struggling as he’s not sure about having his ears covered. But we will keep trying. He will currently wear as a headband and loves the baby shark.
Thank you
Love it
Love it! My little girl used it while flying and it was the best thing ever! Much more relaxed trips. Thank you.
The original order had delivery issues…
The original order had delivery issues but after chatting with the company online this was sorted and the order was resent. Great item. Great quality.
No fidgeting
We finally tried it out today and wow, she didn’t trying to take it off, no fidgeting and she was smiling. All ready for our holiday Very happy mummy. Thank you
Fast delivery, easy to use, great product overall.
Just got home from my 2yr old son’s first overseas trip and the bandou headphones were amazing! So easy to use, it fit really well and my son loved having a “cat on my head”. Found them so good in the car too when someone wanted the radio on and he wanted wiggles instead. With bandou, that’s an Easy fix!
Delivery was incredibly fast and the company has been a delight to deal with.
Bought Finny the shark 2.0 for my…
Bought Finny the shark 2.0 for my 8month old. We have an upcoming flight and I wanted to make sure she gets to listen to his favorite show Bluey without everyone else having to listen the whole flight lol. They fit him slightly loose but he enjoys them!!!n can’t wait to use them in a couple days . Definitely recommend!!! They don’t hurt his head or ears :) work great and easy connectivity to his tablet.
Comfortable and Easy to use <3
I bought the Shark and the fox for my boys and they love using it! Easy and convenient to carry for parents and kids. Comfortable to use and fast delivery too. I also love that there's lots of cute, colorful options. :) i highly recommend this if you have toddlers/kids.
Finny for the win
Our son loves his Finny and we love that his viewing is volume controlled and kid friendly. Finny is a staple in our house for sure.
Delivers what it promises
Our 3 and 5 year old grandkids were kept entertained on a long journey
Amazing and Comfortable!
My 3 year old ASD son loves his Bandou! It’s not too loud but loud enough to drown out background noises that make him feel uncomfortable. They are super comfy and don’t leave red marks on his head at all. The battery life is also amazing! Use them all day at hospital appointments. Honestly, best thing I’ve ever bought for him!!!
Would buy again
Would buy again
This was a very rewarding purchase. I was skeptical at first, but with my 11 month old about to go on his first flight for 4 hours, I was willing to try anything. These headphones were a lifesaver! He was comfortable in them, they were easy to sync to my phone, and they didn't turn up too loud for me to worry about my son's hearing. I would highly recommend these and would buy for a second kid when one joins our family. Just wish they made the dino in a more boy color.
Love these
Love these! My 7yo needed something cordless he could wear to sleep and these were the perfect solution. It did take me a minute to figure out why they were so quiet — I had a volume limiter setting selected on the iPad that I needed to turn off since the headphones are already limiting volume. Now they work perfectly!
I recently made a purchase of a kid's headband
I recently made a purchase of a kid's headband. The follow up with emails were superb and any problem were handled efficiently without any inconvenience to the customer.
The product itself was a little fiddly to handled by little fingers on the side of the headband. Very cute product.
Thank you for your after service
Incredible customer service
I haven’t even tried the earphones yet but I have to give a five star rating and RAVE about the incredible customer service!! Our order got lost during the recent Canada post strike and my man Macel in customer service was incredible to deal with; helpful, prompt with responses, kind, and they immediately shipped out a new package to us with apologies for a circumstance that was way outside of their control. I can’t speak highly enough about this company for their understanding of and excellence in customer service alone!
PS the earphones are super cute, feel great, the carry case is perfect, and everything arrived exactly as described.
Great for children who have meltdowns…
Great for children who have meltdowns in public. Helped my little so much and comfy too.
These headphones are a fantastic…
These headphones are a fantastic product! My little girl wants to copy her siblings and use headphones but they continuously fall off or the wires get in the way. With Bandou she is able to use and control them independently. Even when she is jumping around listening to music they stay firmly on her head. The little case is perfect as I can just pop them in my bag and use them everywhere, restaurants, in the car. They are so easy to set up and connect. I wish I discovered these sooner, defiantly a mums must have product.
Perfect for Kids
The bandou came in as expected. My daughter uses Mittens for bedtime to listen to sleep music. It’s comfortable to rest with and doesn’t bother her ears. I bought another one for my son.
Great communication with delivery after…
Great communication with delivery after order.
My daughter loves the headphones especially as she struggles with more traditional styles. We’ve tried a few and these are the best yet and super cute.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








