Bandou Reviews 

229
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping services and the clear, exceptionally smooth tracking process that keeps buyers completely well-informed from ordering until final delivery. Consumers truly love how comfortable and practical these unique headphones are, noting that toddlers thoroughly enjoy wearing them during long flights and family trips. However, some reviewers were not happy with sizing, mentioning that the headbands were occasionally much too large for younger infants and small babies. A few other people also felt that delivery times were sometimes delayed or that parcels arrived later than expected for upcoming journeys, causing inconvenience.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and minor design flaws, noting that while the... See more

User experience

Clients share positive opinions on user experience, noting that ordering and delivery are smooth processes... See more

Quality

Users express mixed feelings regarding quality, as many reviewers highlight clear sound, cute design, and... See more

Delivery service

Reviewers express general satisfaction with the delivery service, often praising fast shipping times and... See more

Order

Reviewers highlight mixed experiences regarding their orders, as some consumers praised the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to delivery a very smooth process and I was able to track my parcel with ease. My little granddaughter loves Peppa Pig so she has been wearing her headband round the house without pullin... See more

Rated 5 out of 5 stars

Loving the Bandou so far. My son slept the entire flight - it was a short flight but usually he struggles to sleep with all the announcements and people around us. The only thing is it was too big f... See more

Rated 5 out of 5 stars

Purchased for my daughter for an upcoming plane trip. We tested them at home first to make sure she would be happy to wear them, and she loved them! She was so happy to watch her favourite show while... See more

Rated 5 out of 5 stars

We were trying to get our granddaughter used to wearing headphones to protect her ears from loud noises, bands, music etc. and she just didn't leave them on, until we ordered a Bandou and played music... See more


Company details

  1. Toy and Game Manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.2

Great

TrustScore 4 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(229)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, efficient and quality

From ordering to delivery was very smooth and fast. The quality of the products is fantastic. My son loved the free toy as well has managed to keep him occupied for hours.
My daughter has settled into the headphones very well. My son is still struggling as he’s not sure about having his ears covered. But we will keep trying. He will currently wear as a headband and loves the baby shark.

Thank you

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! My little girl used it while flying and it was the best thing ever! Much more relaxed trips. Thank you.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

No fidgeting

We finally tried it out today and wow, she didn’t trying to take it off, no fidgeting and she was smiling. All ready for our holiday Very happy mummy. Thank you

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery, easy to use, great product overall.

Just got home from my 2yr old son’s first overseas trip and the bandou headphones were amazing! So easy to use, it fit really well and my son loved having a “cat on my head”. Found them so good in the car too when someone wanted the radio on and he wanted wiggles instead. With bandou, that’s an Easy fix!
Delivery was incredibly fast and the company has been a delight to deal with.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Bought Finny the shark 2.0 for my…

Bought Finny the shark 2.0 for my 8month old. We have an upcoming flight and I wanted to make sure she gets to listen to his favorite show Bluey without everyone else having to listen the whole flight lol. They fit him slightly loose but he enjoys them!!!n can’t wait to use them in a couple days . Definitely recommend!!! They don’t hurt his head or ears :) work great and easy connectivity to his tablet.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable and Easy to use <3

I bought the Shark and the fox for my boys and they love using it! Easy and convenient to carry for parents and kids. Comfortable to use and fast delivery too. I also love that there's lots of cute, colorful options. :) i highly recommend this if you have toddlers/kids.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and Comfortable!

My 3 year old ASD son loves his Bandou! It’s not too loud but loud enough to drown out background noises that make him feel uncomfortable. They are super comfy and don’t leave red marks on his head at all. The battery life is also amazing! Use them all day at hospital appointments. Honestly, best thing I’ve ever bought for him!!!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again

Would buy again
This was a very rewarding purchase. I was skeptical at first, but with my 11 month old about to go on his first flight for 4 hours, I was willing to try anything. These headphones were a lifesaver! He was comfortable in them, they were easy to sync to my phone, and they didn't turn up too loud for me to worry about my son's hearing. I would highly recommend these and would buy for a second kid when one joins our family. Just wish they made the dino in a more boy color.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Love these

Love these! My 7yo needed something cordless he could wear to sleep and these were the perfect solution. It did take me a minute to figure out why they were so quiet — I had a volume limiter setting selected on the iPad that I needed to turn off since the headphones are already limiting volume. Now they work perfectly!

1 February 2025
Unprompted review
Rated 4 out of 5 stars

I recently made a purchase of a kid's headband

I recently made a purchase of a kid's headband. The follow up with emails were superb and any problem were handled efficiently without any inconvenience to the customer.
The product itself was a little fiddly to handled by little fingers on the side of the headband. Very cute product.
Thank you for your after service

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

I haven’t even tried the earphones yet but I have to give a five star rating and RAVE about the incredible customer service!! Our order got lost during the recent Canada post strike and my man Macel in customer service was incredible to deal with; helpful, prompt with responses, kind, and they immediately shipped out a new package to us with apologies for a circumstance that was way outside of their control. I can’t speak highly enough about this company for their understanding of and excellence in customer service alone!
PS the earphones are super cute, feel great, the carry case is perfect, and everything arrived exactly as described.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

These headphones are a fantastic…

These headphones are a fantastic product! My little girl wants to copy her siblings and use headphones but they continuously fall off or the wires get in the way. With Bandou she is able to use and control them independently. Even when she is jumping around listening to music they stay firmly on her head. The little case is perfect as I can just pop them in my bag and use them everywhere, restaurants, in the car. They are so easy to set up and connect. I wish I discovered these sooner, defiantly a mums must have product.

19 January 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Kids

The bandou came in as expected. My daughter uses Mittens for bedtime to listen to sleep music. It’s comfortable to rest with and doesn’t bother her ears. I bought another one for my son.

1 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look