Bandou Reviews 

229
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping services and the clear, exceptionally smooth tracking process that keeps buyers completely well-informed from ordering until final delivery. Consumers truly love how comfortable and practical these unique headphones are, noting that toddlers thoroughly enjoy wearing them during long flights and family trips. However, some reviewers were not happy with sizing, mentioning that the headbands were occasionally much too large for younger infants and small babies. A few other people also felt that delivery times were sometimes delayed or that parcels arrived later than expected for upcoming journeys, causing inconvenience.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and minor design flaws, noting that while the... See more

User experience

Clients share positive opinions on user experience, noting that ordering and delivery are smooth processes... See more

Quality

Users express mixed feelings regarding quality, as many reviewers highlight clear sound, cute design, and... See more

Delivery service

Reviewers express general satisfaction with the delivery service, often praising fast shipping times and... See more

Order

Reviewers highlight mixed experiences regarding their orders, as some consumers praised the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to delivery a very smooth process and I was able to track my parcel with ease. My little granddaughter loves Peppa Pig so she has been wearing her headband round the house without pullin... See more

Rated 5 out of 5 stars

Loving the Bandou so far. My son slept the entire flight - it was a short flight but usually he struggles to sleep with all the announcements and people around us. The only thing is it was too big f... See more

Rated 5 out of 5 stars

Purchased for my daughter for an upcoming plane trip. We tested them at home first to make sure she would be happy to wear them, and she loved them! She was so happy to watch her favourite show while... See more

Rated 5 out of 5 stars

We were trying to get our granddaughter used to wearing headphones to protect her ears from loud noises, bands, music etc. and she just didn't leave them on, until we ordered a Bandou and played music... See more


Company details

  1. Toy and Game Manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.2

Great

TrustScore 4 out of 5

229 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(229)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

My order did not arrive in time for my…

My order did not arrive in time for my trip despite allowing the right amount of business days for this to happen. Any parent knows how stressful that is if you’re counting on something to make your long flight easier and then suddenly you’re out of luck… I emailed the company to explain and all that happened was giving me return instructions - no discount code or refund. In my opinion that is bad customer service.

4 October 2025
Rated 5 out of 5 stars

Really happy

Purchased for my daughter for an upcoming plane trip. We tested them at home first to make sure she would be happy to wear them, and she loved them! She was so happy to watch her favourite show while having her unicorn on. She thought they were the best thing ever. Very happy with my purchase and will recommend to friends.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service even though product was not for me

This is a very cute, well made product. Unfortunately, my toddler absolutely refused to wear it. When I tried to initiate a return by emailing support, they immediately issued a refund, no questions asked. I am so pleasantly surprised with the efficiency of their service and the fact that they stand by their word. I rate this company very highly.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

What made my experience great was that…

What made my experience great was that I didn't receive my first order for the unicorn and kitty headbands and they had no problems sending me another order. I feel confident ordering from Bandou again. Very good company to deal with and prompt responses to any issues.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

We LOVE ours

We LOVE ours! I bought a set for my 3.5 year old and 10 month old and they both love them! We used them traveling across the country and it was a huge success!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

A Godsend on a flight

Used the Bandou on the flight home to get our 18 month old to sit still for a while. He was so comfortable he eventually fell asleep which made the journey much easier for everyone on the aeroplane.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Not Received

I ordered thre bands and cases over 2 months ago and still have not received them. On shipping status it still says waiting to be shipped. I have tried to call and emailed numerous times but have had no response at all. Very disappointed after reading all the good reviews

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Life-saver!

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It kept her quiet on her first 9-hour flight and on long car rides, she even asks for it now sometimes at night to help her fall asleep to her favourite audiobooks. It's soft, comfortable and the cute design gets her excited to wear it. Can't recommend it enough!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Fantastic product. My granddaughter absolutely loves her unicorn headband. It is so comfortable that she forgets she's wearing it.

24 June 2025
Unprompted review
Rated 4 out of 5 stars

Nice design

Nice design, disappointed that it didn’t come with a travel case - I felt the website was misleading as it inferred that the case was included.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

These are Brilliant 🤩

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but work really well in the car etc. Really soft material and cute designs. Would definitely recommend!

16 June 2025
Unprompted review
Rated 4 out of 5 stars

My kid loves it!

Great design, lovely fabric and good sound! Only in very loud environments is the maximum volume not enough.

15 June 2025
Unprompted review

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