It’s my first day using this app and I can already tell life will improve .
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Giving us simple ways to build the knowledge slowly, with minimal pressure. No judgement because we’re all on this site for essentially the same goal/s in mind, and it’s communicated in a pretty b... See more
Company replied
Seems like it’s decent advice based on the Q/A at the start
Company replied
The advice given from addmile is already helping me see clearly the right steps to reach my goal. Focus on yourself mixed with steadily and lightly re approach my ex to get back hopefully get back tog... See more
Company replied
Company details
Written by the company
Personal Self-improvement coaching platform with premier educational content and expert chats
Contact info
24 Peiraios Str., 1st. floor, Strovolos, 2023, Nicosia, Cyprus
- support@myaddmile.com
- myaddmile.com
4.1
Great
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam
I didn’t purchase anything and on Saturday the 22nd of this month £37.05 was taken from my bank account!
I know I didn’t purchase anything, I would like my money returned otherwise I will be in touch with fraud management
22 March 2025
Unprompted review
Reply from AddMile
Dear Tracy,
We appreciate you reaching out. We would like to point out that our subscription requires active participation upon purchase and cannot be performed without your consent. We take pride in providing coaching services to customers worldwide and ensuring that our product aligns with our mission.
We see that our customer support team has already reached out twice, but if any further assistance is needed, we are only one email away.
Kind regards,
Holly
AddMile Support Team
Doable and practical
It was short, doable and practical. I can recommend it.
21 February 2025
Unprompted review
Reply from AddMile
Thank you, Alida!
We are happy to hear that you found our format suitable for your self-growth journey. We also appreciate you taking the time to share your recommendations with others. We wish you all the best on your journey and thank you for choosing AddMile as a companion.
Warm wishes,
Hope
AddMile Customer Care Team
Amazing way of explaining everything…
Amazing way of explaining everything that I needed to hear. Not what I wanted, but needed to hear and understand.
16 February 2025
Unprompted review
Reply from AddMile
Dear Robert,
Thank you for your feedback. At AddMile, we believe that sometimes what you need to hear is not what you would expect, but our professional representatives always strive to give honest and personalized advice.
Kind regards,
Hope
AddMile Customer Care Team
I joined Add Mile thinking you get…more services for the subscription
I joined Add Mile thinking you get automatic sessions with the cost of membership, but you do not. I didnt use the platform at all and paid for three months. I totally forgot about the subscription and until I was charged again for 3-months. I canceled my membership same day but they off zero refunds. Its pay in to pay for more services. Not worth it.
2 February 2025
Unprompted review
Reply from AddMile
Dear Jessalynne,
We're sorry to hear about your experience and appreciate your feedback. While 1:1 coaching sessions are not included in the subscription, they are available for an additional fee if you ever feel the need for personalized guidance. That said, your membership gives you access to ongoing chat support with mentors, self-coaching programs, and expert-developed resources to help you grow. We understand that unexpected charges can be frustrating, and we encourage checking your subscription settings to avoid surprises. If there’s anything we can do to assist, please reach out—we’re here to help!
Kind regards,
Holly
AddMile Customer Care Team
Scam
Scam. I was charged for the subscription which basically offers nothing and then I was charged for sessions that I never agreed to purchase.
27 January 2025
Unprompted review
Reply from AddMile
Dear Den,
We're sorry to hear about your experience and appreciate your feedback. To clarify, purchasing sessions requires active confirmation, and all terms and conditions are clearly outlined at the time of purchase. We strive to provide transparency in all transactions. In addition to sessions, your subscription includes 24/7 chat support with mentors, self-coaching programs, and expert-designed resources to support your personal growth. If you have any concerns about your charges, please reach out to our support team—we’re happy to assist!
Warm wishes,
Holly
AddMile Customer Care Team
This is a scam
This is a scam! They do recurring charges just to have app on phone with the option to have a session for additional money. Then don't tell you even need to cancel! No refunds! This is a scam!!!
13 January 2025
Unprompted review
Reply from AddMile
Dear Christina,
We are sincerely sorry about any misunderstanding. Indeed, our subscriptions are auto-renewable, which is mentioned upon purchase, in the invoice that you receive, as well as in your customer profile.
With our subscription, you receive full access to all of the materials (professionally developed courses and self-development programs), as well as free access to the chat with trained mentors. We also provide coaching sessions with certified professionals if you feel the need to dive deeper into your request, however, their purchase is optional, and you can freely thrive on the contents of the basic subscription.
Please do not hesitate to reach out to us if you need any further assistance.
Kind regards,
Holly
AddMile Customer Care Team
Maryna was great
Maryna was great. Understanding and helpful. I felt more positive after our conversation. Thank you.
11 December 2024
Reply from AddMile
Dear Daena,
We greatly appreciate your feedback! Maryna is indeed an amazing mentor and we are happy to hear that you enjoyed her chat company. Please do not hesitate to reach back to us for further support!
Wishing you the best holidays ahead,
Holly
AddMile Customer Care Team
Horrendous - I left one star as there was no…
I left one star as there was no option to not leave any . This to me seems to be a scam so am wanting to warn others . I downloaded the app to help me through a stressful time and it has been anything but. I got an introductory offer and paid upfront. After going through the site I didn’t find that it was going to be very useful. I tried many times to sign in, in case I got charged at the end of the trial period as I am usually good at making sure this doesn’t happen. Every time I either couldn’t get signed in or it was telling me that I didn’t have a subscription?! It has now charged me £37 and still there is no information, when I do sign in it’s telling me I have no subscription so what is it that you have charged me for ?! Please don’t waste your money
15 December 2024
Unprompted review
Reply from AddMile
Dear Karen,
We are sorry to hear about the technical difficulties that you have encountered. Our team conducted an investigation and has not located any issues that could have led to your log-in struggle, but we are truly sorry about your experience.
Wishing you a Merry Christmas,
Holly
AddMile Customer Care Team
I got charges 2995 for the coach part I did not want that part and cannot find a way to get my money back
I got charges 2995 for the co
11 December 2024
Unprompted review
Reply from AddMile
Dear Jamie,
We are sincerely sorry about any inconvenience that you encountered. We will gladly assist you with your request, but please reach out to our support team at support@myaddmile.com for a prompt resolution.
Best wishes,
Holly
AddMile Customer Care Team
Never got a receipt and there's no app…
Never got a receipt and there's no app on droid.
6 December 2024
Unprompted review
Reply from AddMile
Dear Paul,
We are sorry to hear about your experience. Please make sure to request your invoice to be re-sent by contacting us using support@myaddmile.com. As for the Android app, we indeed do not have it yet, but we are actively working on providing it as soon as possible.
Kind regards,
Holly
AddMile Customer Care Team
Addmile is awesome so far
Addmile is awesome so far. I did 3 courses and they all have me great advice. I'm so glad I found this program. Been grieving a divorce for 4 yrs now
3 November 2024
Unprompted review
Reply from AddMile
Dear Renee,
Thank you so much for your uplifting feedback! We’re thrilled to hear that you had such a positive experience with our service, and we take pride in knowing that our efforts resonated with you. Please don’t hesitate to reach out if there’s anything more we can do to enhance your experience!
Warm regards,
Holly
AddMile Customer Care Team
Very self-explanatory and informative
Very self-explanatory and informative. Made me feel as though I could conquer my problems and control my use of time. I feel like I will never be late again or forget an important engagement.
23 October 2024
Unprompted review
Reply from AddMile
Dear Sallie,
Thank you so much for your feedback! We’re thrilled to hear that you had such a positive experience with our service, and we take pride in knowing that our efforts resonated with you. Please do not hesitate to chat with our mentors to share all of the amazing insights you gained!
Warm regards,
Holly
AddMile Customer Care Team
So far so good
So far so good. Im reading through the little modules or classes that I was given and am through the first class.
21 October 2024
Unprompted review
Reply from AddMile
Dear Tara,
Thank you so much for your genuine feedback! We’re thrilled to hear that you had such a positive experience with our courses, and we take pride in knowing that our efforts resonated with you. Please make sure to reach our mentors in the chat for any additional feedback or techniques. Also, don’t hesitate to reach out if there’s anything more we can do to enhance your experience!
Warm regards,
Holly
AddMile Customer Care Team
I unsubscribed but still they charged…
I unsubscribed but still they charged me. I am not able to find my profile or any email through which I can track or communicate. Scam!!
15 October 2024
Unprompted review
Reply from AddMile
Dear Shreyashi,
We are sincerely sorry to hear about this misunderstanding. We take subscription matters very seriously, so would like to ask you to contact us at support@myaddmile.com via the email that you used to create your account, so we can re-investigate the case and provide you with a fair resolution.
Sincerely,
Holly
AddMile Customer Care Team
I learned a lot and the lessons were…
I learned a lot and the lessons were easy to follow
5 October 2024
Unprompted review
Reply from AddMile
Dear Kevin,
Thank you so much for your uplifting feedback! Please don’t hesitate to reach out if there’s anything more we can do to enhance your experience!
Best regards,
Holly
AddMile Customer Care Team
I found for me the best part was my…
I found for me the best part was my inner action with my mentor. Is greatly appreciated. The courses were helpful as well, I would have liked them to be more in depth but overall very helpful as well
24 September 2024
Unprompted review
Reply from AddMile
Dear Robert,
Thank you so much for taking the time to share your positive experience with our mentor! We are truly delighted to hear that our service met your expectations. Feedback like yours not only brightens our day but also helps us continuously improve and grow as a company. Knowing that our efforts are making a difference for customers like you is incredibly motivating. We greatly value your trust and support, and we look forward to serving you again in the future. Regarding the courses, we strive for a bite-sized format to avoid overwhelming the customer, but we will keep your suggestion in mind for future developments. Thank you!
Kind regards,
Holly
AddMile Customer Care Team
Thus far this program is working for…
Thus far this program is working for me. Feel more confident everyday I go through the courses and my own notes.
24 September 2024
Unprompted review
Reply from AddMile
Dear Gabe,
We’re deeply grateful for your thoughtful feedback! It means the world to us to hear that we were able to provide you with a great experience. At AddMile, we always strive to improve, and your kind words reinforce that we’re heading in the right direction. Your support plays a big part in our growth and success, and we cannot thank you enough for helping us continue on this journey. We hope to maintain this high level of service for you and all our customers. If there’s ever anything else we can assist with, please feel free to let us know!
Best regards,
Holly
AddMile Customer Care Team
Has been quite helpful
Has been quite helpful to shift my mindset and start focusing on myself
24 September 2024
Unprompted review
Reply from AddMile
Dear Bradley,
Thank you so much for your uplifting feedback! It’s customers like you who inspire us to push our boundaries and continually improve. We’re thrilled to hear that you had such a positive experience with our service, and we take pride in knowing that our efforts resonated with you. Please don’t hesitate to reach out if there’s anything more we can do to enhance your experience!
Warm regards,
Holly
AddMile Customer Care Team
So far it's relatable to me
So far it's relatable to me. I just started reading, I'm fine with just chats, as long as I can express myself it's good for me and addmile has all the features I need. There is also a 1:1 session video session, it's not free but very affordable.
12 September 2024
Unprompted review
Reply from AddMile
Dear Michelle,
We are incredibly grateful for your kind words and for taking the time to share your experience! Your feedback not only brightens our day but also serves as a valuable tool for our team to continue learning and improving. At AddMile, we believe growth is a continuous process, and feedback like yours is a key part of that journey. Thank you for being part of our progress! We’re honored to have you as a customer and look forward to providing you with even better service in the future. Should you need anything else, we’re always here to assist.
Warm wishes,
Holly
AddMile Customer Care Team
no videos just small articles shi**…
no videos just small articles shi** service. no refund as they in terms of condition they only give refund if the product is defective And failed to deliver.
Don’t expect refund
7 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.