The company are very efficient. I have always had my delivery and questions answered. I don’t like that I am now being charged almost £9.00 delivery. The product is already expensive. I would like o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good product and it works. There are some side effects,but they are manageable. The website is better than it used to be but I feel as a returning member, it should remember me and my details.... See more
Company replied
I loved this company, their service was very good. I lost 3 stone whilst I was BMI and hit my target so decided to come off it for a while due to the cost. Unfortunately I put a stone back on so I tri... See more
Company replied
The Mounjaro has helped me lose 3 stone 8 lbs which has been amazing. Service is fast and reliable. Only issues are 1. The app asks for the same information every month eg GP name and address wherea... See more
Company replied
Company details
Written by the company
Start your weight management journey today supported by our team of healthcare professionals and experts
Contact info
United Kingdom
- support@my-bmi.co.uk
- my-bmi.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Listened and responded quickly
Listened and responded quickly! Always there for advice and very professional service
17 March 2026
Reply from myBMI
Hello.
We appreciate you taking the time to share your positive experience. We're happy to hear that our team provided professional and responsive service, and helpful advice.
Kind regards MyBMI
PRETTY GOOD
13 November 2025
Reply from myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI
Awful impersonal and kept asking me for…
Awful impersonal and kept asking me for photos after having sent . Not impressed at this platform
13 March 2026
Reply from myBMI
Hi, thank you very much for your feedback. We're sorry to hear about your experience. We regret that your experience was impersonal and frustrating. We appreciate your feedback and will review our processes.
Kind Regard MyBMI.
Ev erything has been quick and easy for…
Everything has been quick and easy for those of us who don't have much experience
16 March 2026
Reply from myBMI
Hello,
We're happy to hear that everything has been quick and easy, especially for those with limited experience. Thank you for sharing your positive feedback!
Kind Regards,
Bethan
myBMI
Reply from myBMI
Hello,
Thank you for your kind words, we're pleased to hear that your experience has been excellent.
Kind Regards,
Bethan
myBMI
Excellent service
Been using this service for some time now. Im now at my goal weight and have started to reduce the strength of my monjaro. The team at My BMI are very professional and support you with advice for these steps. It was important to me to use a service with pharmacists and staff that were qualified.
7 March 2026
Reply from myBMI
Hello,
We're happy to hear that you've reached your goal weight and appreciate our team's professional support during your journey. It's great to know that our qualified staff met your needs. Thank you for your positive feedback!
Kind Regards,
Bethan
myBMI
Im very happy my life is changing now
12 March 2026
Reply from myBMI
Hello,
We are so happy to hear that things are changing for the better! Thank you for sharing your positive experience with us.
Kind Regards,
Bethan
myBMI
BMI needs to honour any discount codes…
BMI needs to honour any discount codes your customers have. I had a £40 voucher applied then when I had to change the order you dismissed my voucher. I was going to order my next doses from you but will go else where now
12 March 2026
Reply from myBMI
Hello,
Thank you for taking the time to provide feedback on your experience, we're sorry to hear that there has been an issue with your discount code for your latest order.
To resolve this further your initial £40 discount code has been refunded on your latest order and will be reflected back to your account in 3-5 days,
Kind Regards,
Bethan
myBMI
professional and efficient
10 March 2026
Reply from myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
I've lost weight due to my appetite…
I've lost weight due to my appetite being reduced. It's easy to use.
Only problem is the high cost
7 March 2026
Reply from myBMI
Hello.
We're happy to hear that it's easy to use and that you've experienced appetite reduction. We appreciate your feedback regarding the cost.
Kind regards MyBMI.
Good service but unaffordable long term
I had a really positive experience with MyBMI overall. The service was excellent — consultations were smooth, communication clear, and delivery always fast and reliable.
I was prescribed Mounjaro, and the results were exactly what I needed. It worked very well for me, and I felt supported throughout the process.
However, the cost became difficult to manage. The 2.5 mg consultation was €139, and increasing to 7.5 mg was €199, while the medication itself stayed at €145. After about two months, the higher consultation fees made it unsustainable, despite the effectiveness and excellent service.
It’s a great service in terms of quality and results, but I feel the pricing structure could be more accessible for ongoing treatment
6 February 2026
Unprompted review
Reply from myBMI
Hello.
We appreciate you sharing your experience. We're glad to hear that our service and Mounjaro were effective for you. We acknowledge your feedback regarding the consultation costs and how they impacted your ability to continue treatment. We'll consider your comments as we explore ways to improve our service.
Kind regards MyBMI.
Reply from myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
The medication is helping me gradually…
The medication is helping me gradually reduce my clothing size and weight. Without going hungry.
Delivery is very fast.
27 February 2026
Reply from myBMI
Hello.
We're happy to hear that the medication is helping you achieve your goals without hunger. We appreciate your feedback and are glad you received your delivery quickly.
Kind regards MyBMI.
Reply from myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Reply from myBMI
Hello.
We're happy to hear that you found our service efficient and thorough. Thank you for your positive feedback!
Kind regards MyBMI.
Reply from myBMI
Hello.
We appreciate you taking the time to share your wonderful experience with us. We are happy to hear that you consistently receive great service.
Kind regards MyBMI.
Great service
Great service, very helpful team, easy to deal with, clear and concise instructions and feedback.
3 March 2026
Reply from myBMI
Hello.
We're happy to hear that you had a great experience with our helpful team. We appreciate your positive feedback regarding our clear instructions. Thank you!
Kind regards MyBMI.
Reply from myBMI
Hello.
We appreciate you taking the time to share your positive experience; we are glad to hear it!
Kind regards MyBMI.
Life Changing
Fantastic support, considered response to enquiries and suggestions on which treatment direction to go.
2 March 2026
Reply from myBMI
Hello.
We're happy to hear that our support and suggestions helped you determine the best treatment direction. We appreciate you taking the time to share your positive experience.
Kind regards MyBMI
I am 116kg since 116 kg please I want…
I am 116kg since 116 kg please I want to move over to mounjaro hope that’s ok and 5mg
1 March 2026
Reply from myBMI
Hello.
Thank you for your feedback, and we're sorry to hear about your experience. We have got in touch with you directly so we can address your concerns and help resolve any issues. We look forward to hearing back from you. Kind regards Megan MyBMI.
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