Muve Reviews 

12,370
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(12,370)

2,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Saddam usuph and Dillon were lovely

Saddam usuph and Dillon were lovely . So patient and helpful and made moving a smoother process . Recommend totally

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Steve and Elaine,

Thank you for taking the time to leave such a lovely review and for recommending Muve.

We are delighted to hear that Saddam and Dillon provided such patient and helpful support throughout your move. Moving home can be a busy and sometimes stressful experience, so it is wonderful to know that their guidance and assistance helped make the process smoother for you.

Your kind words are greatly appreciated, and we will be sure to share your feedback with both Saddam and Dillon. They will be thrilled to know that their efforts made a positive difference to your experience.

Thank you again for choosing Muve. We wish you all the best in your new home and for the future.

Kind regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Good communication and response to…

Good communication and response to questions was quick

1 September 2026
Unprompted review
Muve logo

Reply from Muve

Dear Andy,

Thank you for taking the time to share your experience.

We are delighted to hear that you were pleased with the communication and support provided throughout your transaction. Providing prompt responses and ensuring our clients feel informed and supported at every stage of the process are key aspects of the service we strive to deliver, so it is wonderful to know that this was reflected in your experience.

We greatly appreciate your feedback and are pleased that our team was able to assist you efficiently whenever you had questions.

Thank you again for choosing Muve. We wish you all the very best for the future.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

I had a great experience with Muve

I had a great experience with Muve. Kevin and Vevin have very helpful and quick to respond to any enquiries. Though I am first time buyer so I have nothing to compare it to, friends who have used other companies have told me that it is not always this smooth. Highly recommend Muve, particularly if you are first time and learning everything as it goes..they have been very helpful at explaining things.

1 September 2026
Unprompted review
Muve logo

Reply from Muve

Dear Segen,

Thank you for your kind review and for taking the time to share your experience.

We are delighted to hear that you had a great experience with Muve and that Kevin and Vevin were able to support you throughout your purchase. We understand that buying your first home can be a daunting experience, so it is wonderful to know that their responsiveness, guidance, and willingness to explain each stage of the process helped make your journey a smooth one.

It is particularly rewarding to hear that you would recommend Muve to other first-time buyers. Ensuring our clients feel informed and supported throughout their transaction is something we take great pride in.

Thank you again for placing your trust in Muve. We wish you every happiness in your new home and all the very best for the future.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Thank you

My house buying journey has not been straight forward, but Hansini and Tiyasha have been great. Hansini and Tiyasha have called me weekly to give updates and when I wasn’t available, they gave me a detailed email. Then towards the completion stage they made it happen for the 25th Aug, as I requested 😁.

Great work ladies, I really do appreciate your hard work. T

31 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Tanya,

Thank you for taking the time to share your experience.

We are delighted to hear that Hansini and Tiyasha were able to support you throughout your house-buying journey. We appreciate that the process was not always straightforward, so it is wonderful to know that their regular updates, detailed communication, and commitment to keeping you informed helped make the experience more manageable.

We are especially pleased to hear that they were able to help you work towards your preferred completion date and that their efforts made a positive difference during such an important stage of your transaction.

We will be sure to share your feedback with Hansini and Tiyasha, who will be delighted to hear that their hard work and dedication were appreciated.

Thank you again for choosing Muve. We wish you every happiness in your new home and all the very best for the future.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Professional, Responsive and Supportive Conveyancing Team

We have just completed the purchase of our first home with Muve, and we couldn’t be more grateful to our conveyancer Nethra and our account manager Mohamed for their support throughout the process.
From the very beginning, communication was excellent. They kept us informed at every stage through the app, emails and phone calls, and were always responsive whenever we had questions. They supported us incredibly well throughout the process and, importantly, worked hard to accommodate and stick to our preferred completion date.
We also really appreciated the transparency around fees, which were clearly explained from the outset with no hidden costs or surprises.
A huge thank you to Nethra and the team for making what can be a stressful process feel so much smoother. We would absolutely recommend Muve to anyone looking for a professional, responsive and supportive conveyancing team!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Fred,

Thank you so much for taking the time to share your feedback.

We are delighted to hear that Nethra and Mohamed were able to support you throughout the purchase of your first home.

Buying a first home is a significant milestone, and we are pleased that their communication, responsiveness and dedication helped make the process a positive experience for you.

It is particularly encouraging to hear that you felt well informed at every stage and that the team worked hard to accommodate your preferred completion date. We also appreciate your comments regarding the transparency of our fees, as we understand how important clear and straightforward communication is throughout the conveyancing process.

Your kind words mean a great deal to us, and we will be sure to pass your feedback on to Nethra, Mohamed and the wider team.

Thank you once again for choosing Muve and for your recommendation. We wish you every happiness in your new home.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

I am truly grateful that I found Muve

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyancer was really a professional and fast to act, Anali was our account manager near completion and she made sure we are updated swiftly. Really good conveyancing farm and they do things fast and they are affordable. I highly recommend Muve :)

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Tufayel,

Thank you for taking the time to share your experience and for such a kind review.

We're delighted to hear that our team was able to support you throughout your transaction. Tuan, Debrah and Anali will be thrilled to receive your feedback, and we're pleased that their communication, professionalism and dedication helped make the process clearer and less stressful for you.

We strive to provide a proactive, responsive and efficient service, so it is wonderful to hear that you found us approachable, fast and affordable.

Thank you once again for choosing Muve and for your kind recommendation.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Fully recommend this company to anyone

Fully recommend this company to anyone!
From the start to finish they have been brilliant!
My case certainly wasn’t the easiest through things that they couldn’t control but they were really quick, patient and helpful at all times!
I had Latanya and Krishanth working mine and they were incredible throughout!
Certainly would use them again!
Hallum

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Hallum,

Thank you so much for taking the time to share your feedback.

We are delighted to hear that you had such a positive experience with Muve and that Latanya and Krishanth were able to support you throughout your transaction. We appreciate that not every move goes exactly to plan, particularly when circumstances arise that are outside of anyone's control, so it is wonderful to know that their patience, responsiveness and commitment helped make the process as smooth as possible for you.

Your kind words mean a great deal to the team, and we will be sure to pass your feedback on to Latanya and Krishanth.

Thank you for your recommendation and for choosing Muve. We would be delighted to assist you again in the future should you require our services.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Am very happy with thr work done

I worked with tiyasha and aiyash and during the whole process of buying my house they were amazing. Providing me with weekly updates and ensuring everything was sorted in time for my needed completion date. I highly recommend these solicitors they worked really well and I was very happy with the service. 5*

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Penina,

Thank you so much for taking the time to share your feedback.

We're really pleased to hear that Tiyasha and Aiyash were able to support you throughout your house purchase and help ensure everything was completed in line with your preferred completion date.

Buying a home can be a stressful process, so it's wonderful to know that their regular updates, communication and dedication helped make your experience a positive one.

We truly appreciate your kind words and recommendation and will be sure to pass your feedback on to the team.

Kind regards,
Aamirah,
Team MUVE

Rated 5 out of 5 stars

We are very happy with the service

We are very happy with the service and would definitely recommend Muve. The whole process took 10 weeks as first time buyers purchasing probate property.
Heshani was lovely, very helpful and happy to explain and guide us through the process. She was quick to respond and efficient. We were so happy to work with her. Keshni and kasuni were our conveyors and they were efficient and helpful through the legal process, they did everything they said they would and in excellent time. We could always get hold of our Muve Team whenever we rang and that really helped the process be speedy and reassured us that things were moving as fast as they could.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Ria,

Thank you so much for taking the time to share your feedback.

We're really pleased to hear that you were happy with the service provided and that we were able to support you through your purchase as first-time buyers.

Buying a property can feel overwhelming, particularly when purchasing a probate property, so it's wonderful to know that Heshani was able to guide you through the process, answer your questions and keep you updated throughout. We're also delighted to hear that Keshni and Kasuni provided efficient support with the legal aspects of your transaction and delivered on everything they promised.

It's especially encouraging to hear that you were always able to reach your Muve team when needed and that our communication helped provide reassurance and keep matters progressing smoothly.

We truly appreciate your kind words and recommendation and will be sure to pass your feedback on to the team.

Kind regards,
Aamirah,
Team MUVE

Rated 5 out of 5 stars

Second house sold

Second house sold. Excellent service.

31 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Daniell,

Thank you for taking the time to leave us a review.

We are delighted to hear that you were pleased with the service provided during the sale of your property. Receiving positive feedback from our clients is always greatly appreciated, and we are pleased that we were able to support you through your transaction.

Thank you once again for choosing Muve. We wish you all the very best for the future.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Great way of buying a house and…

Great way of buying a house and Mohammed and Divya helped us all the way. Very good service would use again

30 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jason,

Thank you for your wonderful review and for choosing Muve to support you with your house purchase.

We're delighted to hear that Mohammed and Divya were able to guide you throughout the process and provide the level of service you expected. We understand how important clear communication and support are when buying a home, and it's great to know that their efforts helped make your experience a positive one.

Thank you for your kind words and recommendation. We truly appreciate your feedback and would be delighted to assist you again in the future should you require our services.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

This is my 3rd move with Muve and it…

This is my 3rd move with Muve and it has been as successful as the previous two. Natasha and Udantha were amazing throughout, sorting any issues that came up efficiently and actually got me an exchange date 1 week early than anticipated. Many thanks!

19 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Kay,

Thank you so much for taking the time to share your feedback and for choosing Muve for your third move.

We're delighted to hear that your experience has been just as successful as your previous transactions with us. Moving home can often present unexpected challenges, so it's wonderful to know that Natasha and Udantha were able to support you throughout the process, resolve any issues efficiently, and even help secure an exchange date earlier than anticipated.

We truly appreciate your continued trust in Muve and your kind words. We will be sure to pass your feedback on to Natasha, Udantha and the wider team.

Kind Regards,
Aamirah
Team MUVE

Rated 5 out of 5 stars

Candid review

I’ll leave a totally candid review based on my experience solely with Muve. We went with Muve as the price was good via the Halifax. I did see some of the few 1 star reviews Muve have and was a little anxious at first that things might get slowed up or that the communication would be bad as they are based in Sri Lanka. Halifax assured us if anything was slow they could hurry things along. Things turned out well for us and in a reasonable time frame and we have now completed. Our account manager Ethan was a gem-friendly, polite, attentive and on the ball for us throughout. The conveyacer Devon, I imagine has quite a heavy caseload but was great when things needed to be expedited to keep all parties happy around exhange. He was likewise v friendly and polite. Thanks to you both. We are chuffed to now be homeowners!

31 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Alexis,

Thank you for taking the time to share your feeback!

We're delighted to hear that your experience with Muve was a positive one and that your transaction completed smoothly within a reasonable timeframe.

It's especially wonderful to know that Ethan's friendly, attentive approach and Devon's support in progressing matters helped keep everything on track. We will be sure to pass on your kind words to both of them.

Congratulations on becoming homeowners!

We wish you all the very best as you settle into your new home, and should you choose to use us again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

property purchase

We used MUVE conveyancing for our property purchase, they were very helpful from start to finish. Communication was excellent they gave weekly updates and always available via phone/email. Thank you very much MUVE.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for your kind review!

We're delighted to hear that you had a positive experience with Muve and found the team helpful throughout your property purchase. It's particularly pleasing to know that the regular updates and communication helped keep the process smooth and stress-free.

We truly appreciate your feedback and thank you for choosing Muve.

We wish you all the very best in your new home, and should you choose to use us again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Good conveyancing service from the team…

Good conveyancing service from the team at Muve on the purchase of our new family home — a probate property with a few extra complexities. Communication was clear throughout, queries were handled promptly, and the case moved efficiently to completion. Would happily recommend.

4 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Saurabh,

Thank you for your wonderful review!

We're delighted to hear that you had a positive experience with Muve during the purchase of your new family home. It's especially pleasing to know that the team was able to support you through the additional complexities involved, while maintaining clear communication and progressing the matter efficiently through to completion.

Thank you for your recommendation. We wish you and your family every happiness in your new home, and should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Recent purchase made easy with Muve

I have very recently completed the purchase of my property and with the support from Muve made the purchase run smoothly.

I have had the pleasure of working with Dinashi (Case Manager) and Kasuni (Conveyancer). Both were very responsive to any queries that I had and ultimately made the move stress free. The app attached made it easy for my to track the progress of my move easily.

I would definitely recommend this service to others and it was a pleasure working with this company.

Many Thanks.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Dylan,

Thank you for your wonderful review.

We're delighted to hear that your property purchase completed smoothly and that Dinashi and Kasuni were able to provide the support and responsiveness needed to make the process as stress free as possible. It's also great to know that you found our app helpful in tracking progress throughout your transaction.

Thank you for your recommendation and for choosing Muve. We wish you all the very best in your new home!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Brilliant experience!

Great experience overall! Harshani and kavindya were on top of things from the get go! Super helpful team, highly recommend!

29 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Rana,

Thank you for your wonderful review.

We're thrilled to hear that you had a great experience with Muve. It's fantastic to know that Harshani and Kavindya were proactive, supportive, and on top of things from the very beginning. We'll be sure to pass on your kind feedback to them both.

Thank you for your recommendation.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

A huge thank you to Dineth and Danver…

A huge thank you to Dineth and Danver for all their help with our conveyancing and house purchase.

They were both professional, helpful and responsive throughout the process, and always took the time to answer our questions and keep us updated. Buying a property can be stressful, but their support and guidance made the process much easier.

We really appreciate all the work they put in to get everything completed successfully. I would happily recommend Dineth and Danver to anyone looking for a reliable conveyancing team.

Thank you both again!

Nikhil and Ilina

24 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nikhil and Ilina,

Thank you for your wonderful review!

We're delighted to hear that Dineth and Danver were able to provide the professional, responsive, and supportive service that helped make your conveyancing journey a positive one. We understand that purchasing a property can be stressful, so it's particularly pleasing to know that their guidance, communication, and dedication helped make the process easier for you.

We'll be sure to share your kind words with both Dineth and Danver, who will be thrilled to receive your recognition. Thank you for your recommendation and for placing your trust in Muve.

We wish you both every happiness in your new home, and should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 4 out of 5 stars

Polite staff and a reasonable price

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Adam,

Thank you for your review.

We're pleased to hear that you found our team polite and that our service offered good value. Providing a professional, friendly, and cost-effective service is something we take great pride in, so it's wonderful to know that this was reflected in your experience.

Thank you for choosing Muve. We truly appreciate your feedback and wish you all the very best for the future. Should you choose to use our services again, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Outstanding service

Throughout the entire buying process of my apartment, Adisha (my account manager) and Sanuji (my conveyancer) have shown the utmost dedication, persistence and hard work. Even when the going got tough they were right there throughout, and they always kept me updated every week. They have my thanks!

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nathan,

Thank you for your kind review.

We're so pleased to hear that Adisha and Sanuji provided consistent support throughout your property purchase. Buying a home can often come with unexpected challenges, so it's wonderful to know that their dedication, perseverance, and regular communication helped make the journey a positive one.

Your recognition of their hard work means a great deal, and we'll be sure to share your feedback with them both. Thank you for choosing Muve, and congratulations on reaching completion.

We wish you every happiness in your new apartment, and should you ever require our assistance again, we'd be delighted to help.

Kind regards,
Kavindi
Team MUVE

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