Easy ordering process and prompt delivery. The products I bought, easy pull camping lights and cube storage, are both just as described. The pouches inside the cubes are clear plastic so only time... See more
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Review summary
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Ordered the Mould Magic - although we were slightly sceptical to be honest, but had read the reviews, so took a chance. Wow! Great communication - really quickly delivery and well packaged. The... See more
Fantastic idea 👍 I have used loads of those expensive plastic boxes in my loft but they always go brittle and brake after a short time and when you are not using them they still take up the same amou... See more
I have ordered from you twice and both times l have received my goods within two days. Excellent customer service. I tried your company after my sister recommended you and l have been so pleased l hav... See more
Company details
About Must Have Ideas
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
100-day no-quibble money-back guarantee
We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!
Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
4.6
Excellent
171K reviews
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Good quality product delivered on time
31 July 2026
Amazing!
From ordering to delivery I was kept up to date with all information. Delivery was fast and arrived when I was told it would.
28 July 2026
Easy to order and delivery prompt.
Easy to order and delivery prompt.
Product brilliant for the jobs which would normally wreck your nails like ring pulls and getting lids off the press together tins. Not as good as was hoping for scraping burnt on oven food (old) but could be me as cannot exert pressure with hands.
31 July 2026
The shower head made the pressure…
The shower head made the pressure amazing! Just great,
Instead of the tickle of water I was getting from my shower, it is unbelievably powerful.
My friend has now bought one after seeing what a difference my was with your shower head.
Thank you
28 July 2026
Ordering easy delivery excellent…
Ordering easy delivery excellent products exactly as described brilliant thank you
31 July 2026
The better boxes deal was delivered so…
The better boxes deal was delivered so promptly and efficiently, I was amazed.
31 July 2026
I purchased the mould magic to clean…
I purchased the mould magic to clean the silicon around my kitchen window which was badly discoloured by condensation. I applied the gel left it for 3 hrs then applied again the next day and by magic the silicon is like brand new back to white again.
Also bought the 2 sided sticky tape I found that to be a little bit fiddly to use but I used it to put a large piece of hardboard back in situ that had come off a unit.
Two purchases that I am fully satisfied with.
28 July 2026
I bought the fast out stain remover
I bought the fast out stain remover, it is amazing stuff
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not fit for purpose
I have purchased several items from this company and this is the second gardening one that I’m disappointed with. I purchased the long gardening gloves as they had excellent reviews. I used them in the spring to clear a small amount of garden waste but having used them again over the summer I have to say the gloves really don’t do the job, I’ve been pricked by thorns from roses and stinging nettles have also penetrated the material. Very disappointing.
9 August 2026
Unprompted review
Reply from Must Have Ideas
Hello Meegs, thanks for providing your feedback, we really appreciate it so that we can always be improving our products and service.
I'm really disappointed to hear that you aren't happy with your order.
However, please don't forget about our 'no quibble' 100 day money back guarantee.
If you get in contact with our UK based customer services team, we can help.
Please accept my apologies again and we look forward to putting this right for you.
As always, if there's anything else we can do for you, please don't hesitate to get in touch. Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
Dont deserve one…
I never recieved my first order and i am still waiting for ny second one so much for being delivered in a couple of days
31 July 2026
Reply from Must Have Ideas
Hi Glen, thanks for leaving us a review.
I'm sorry to hear that you haven't received your order, that's extremely rare, but very disappointing.
Please contact our UK based customer services team and they will be able to put this right for you.
You can drop us an email hello@musthaveideas.co.uk or call us free on 0800 999 66 55, between 6am and midnight seven days a week.
Good product fast delivery
31 July 2026
Good quality of products that do as you…
Good quality of products that do as you say on your website site. Glad I found you years ago .
29 July 2026
Great gadget, helpful staff
A great gadget, does what it says.
Friendly staff in customer service
Item arrived when they said it would
30 July 2026
The portable fan is brilliant
The portable fan is brilliant! I bought one for a friend who is also very pleased with it. Simple to use and lasts over night on one charge,
30 July 2026
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