MusicTeachers.co.uk Reviews 

236
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and patient teachers who create a supportive, welcoming, and engaging learning environment for students of all ages and skill levels. People also highlight the user-friendly website, excellent communication, and seamless booking process that makes organizing lessons simple and stress-free. Some reviewers were not happy with additional service fees or platform pricing structures. Consumers occasionally mentioned minor concerns regarding website navigation details or wanting extra features like favorite buttons to easily find preferred tutors. Overall, past users strongly recommend the service for connecting with professional music instructors.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional patience, knowledge,... See more

User experience

People report positive experiences with user_experience, highlighting that the platform is easy to navigate,... See more

Service

Users describe positive interactions with service, highlighting how easy and seamless it is to start learning... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that scheduling sessions and... See more

Website

Consumers find the website to be an extremely positive and user-friendly platform for booking lessons online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Simon to be very patient and polite. His professional approach to our 13 year old son is why I can recommend his guitar lessons. Simon also demonstrates very good communication, he always re... See more

Rated 5 out of 5 stars

I have recently become a member of Music teachers .co.uk as a teacher of singing. I have been a professional singer and teacher for over 30 years, and I'm so impressed. Firstly by the ease of usin... See more

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more

Rated 5 out of 5 stars

I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more


Company details

  1. Music Instructor
  2. Online Marketplace
  3. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(236)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible

Incredible experience. Found an amazing teacher and have nothing but positivity for the experience.

7 June 2026
Rated 5 out of 5 stars

I recently took on a new student who…

I recently took on a new student who wanted online saxophone lessons. Unbeknownst to the student, their computer wasn’t configured correctly to reproduce all the nuances of the saxophone because of the noise suppression settings, which made the lesson challenging to teach.

I reached out to the team at MusicTeachers, and they took the time to reconfigure the student’s computer while keeping me informed throughout the process.

10/10 for both their IT expertise and communication. Excellent support in resolving the issue.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with your product

You have a very good system, helpful when I needed guidance on 'setting it up; all your alerts and reminders work well, as does your renewal protocol.
My tutor is outstanding.

4 June 2026
Rated 5 out of 5 stars

Stacy was very prompt in responding to…

Stacy was very prompt in responding to questions over text and the lesson itself was great- she was gentle, had lots of patience and encouraging to the kids. She quickly identified which areas needed more support and pointed them in the right direction

20 May 2026
Rated 5 out of 5 stars

Easy to find teachers and lesson…

Easy to find teachers and lesson quality is great via the online platform. All the information you need is in your account on the website but it can be difficult to see what lessons you have paid for, taken and when. If the account section of the website was more straight forward I would want to give 6 stars.

18 May 2026
Rated 1 out of 5 stars

Terrible

Terrible - this company has kept my money after a teacher said she would no longer be able to offer lessons. The teacher cancelled last minute while my child was on her way in an uber and we have wasted £47.50 on the lesson plus the uber means £60 wasted!

21 May 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Helen,

I completely understand why this situation was so frustrating, particularly with the lesson being cancelled while your child was already on the way.

As soon as this was brought to our attention, we processed a full refund for the unused lesson in line with our refund policy for cancelled bookings. We have also responded directly to your customer service request and included a discount code as a gesture of goodwill.

I appreciate that this was a disappointing experience, and I’m sorry for the inconvenience and wasted journey this caused.

Best wishes,

Alex

Rated 5 out of 5 stars

Very observant teacher

Felicity listened to my singing concerns and made suggestions. I sang to her and in spite of it being on line she observed my singing style closely and gave me advice. I have now booked a 5 lesson block.

20 May 2026
Rated 5 out of 5 stars

Very straightforward and clear to…

Very straightforward and clear to scroll through to find a tutor (although a 'favourite' button would have been helpful)
Payment options clearly explained and simple to make payment. Easy to liaise with tutors and book sessions v

19 May 2026
Rated 3 out of 5 stars

Be aware of additional charges when booking

Good selection of teachers, but I was not aware of the Platform charges. It was only when I got to the payment that I saw there was a dramatic difference in payment amount to what was advertised for the lesson. I think it was an additional 22% that had been added! I thought this fee was unnecessarily high and should have been clearer on the site.
Otherwise, the rest was fine.

11 May 2026

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