Murphy Home Reviews 

36,977
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 5,637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, especially the delivery teams, who are noted for their efficiency and friendly demeanor. The delivery service itself is frequently highlighted for being prompt, on time, and for the careful assembly and removal of packaging, making the process hassle-free for consumers. People are also very satisfied with the high quality and appearance of the products. The company's customer service receives high praise for excellent communication from start to finish, with many appreciating the responsive and understanding approach. Reviewers frequently mention that the overall service is exceptional, making interactions pleasant and straightforward. This commitment to customer satisfaction ensures a smooth and positive experience for most people.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the punctuality and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Product

Users describe positive interactions with product, consistently expressing satisfaction with the quality and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

Martin and Jamie were so pleasant and helpful. The delivery was on time. There was no mess. They removed the old 5 seater cornerpiece and delivered the new furniture in such an effective manner and... See more

Rated 5 out of 5 stars

We purchased the Harrison bed and are very satisfied with the quality and look of the bed , very solid piece of furniture and looks stunning in our room. Paul & Bernard delivered and assembled the bed... See more


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,977)

4,864 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Louise was brilliant help when I was in…

Louise was brilliant help when I was in this morning to purchase a bed. She has a rare capacity to move in and out to give space to make a decision. I hope and am confident that the installation will go as smoothly and professionally.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Unbeatable service

Great great choice of furnishings at unbeatable prices. Their customer service is second to none, Shauna was a pleasure to deal with and sorted out any queries that I had straight away. They would be my 1st port of call when purchasing furnishings for my home

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving such positive feedback Liz. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The guys were on time efficient and…

Jamie and John The delivery guys were on time efficient and really helpful and pleasant couldn’t recommend them enough

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Thanks to Jamie & John at Michael Murphy

Jamie & John delivered our new bed and mattress today, we are delighted with it and the lads were really great and so helpful. Thanks again guys!

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Jamie and John were so lovely and made…

Jamie and John were so lovely and made the delivery of my new mirror effortless. Thank you again!

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great product

Great product, delivery was great by Cezary & Martin

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Was dealing with Iris over their…

Was dealing with Iris over their website chat service and on the phone. She was very quick to answer any questions I had and very pleasant to deal with

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg and Shane did a fantastic job…

Tadhg and Shane did a fantastic job removing my old sofa and delivering the new one. They were very pleasant, efficient and did a wonderful job.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

We had Norman the Service Technician…

We had Norman the Service Technician just come out on a call out to Galway today. Very friendly and excellent communications. He did an excellent job on our leather chair that was peeling a little. You would never know it was ever damaged! Excellent attentive job. Thankyou Norman.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery of Furniture.

Very efficient and punctual.
Very nice lads. Will definitely be shopping with Murphy's Home in future.
Very happy with service.
Johnny&Catherine Kearney.
Kilrane Rosslare. Barry and Aaron were excellent.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review Catherine. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Tadgh arrived on time to…

Sean and Tadgh arrived on time to assemble the sofa and were very quick. I highly recommend both!

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadgh and Shane delivered my new sofa…

Tadgh and Shane delivered my new sofa today. They arrived exactly when they said they would and were so careful manoeuvring the sofa into the sitting room to avoid marking any walls or doors.
I am really pleased with the professional service they offered

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience

Great experience. Item arrived as expected within a week. Delivery process was smooth. Rory, Cezary and Martin were very efficient and friendly. And the dog was happy with the attention!

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg and Shane delivered furniture…

Tadhg and Shane delivered furniture bright and early this morning! They assembled everything perfectly and left no rubbish! Very friendly and courteous!

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The delivery service provided by Paul…

The delivery service provided by Paul and Bernard was excellent!! They were very quick and professional. I would definitely reccomend!

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Barry & Arran are absolute gentlemen…

Barry & Arran are absolute gentlemen and delivered my blanket box in perfect condition. Beautiful furniture and great service. Thank you !

17 July 2026
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

They contated a couple of days before…

They contated a couple of days before to give me details of arrival time at my home. On the morning of arrival i received another text with a time line of arrival. They arrived within the time stated....were quick and extremely efficient. Great store and staff to deal with.

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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