Murphy Furniture Reviews 

493
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly friendly and knowledgeable staff members who make choosing furniture and placing custom orders an absolute pleasure from start to finish. Furthermore, customers deeply appreciate the prompt delivery service, noting that delivery teams are consistently polite, professional, and very careful when handling purchases. Some reviewers were not happy with delivery communication or experienced frustrating scheduling delays when waiting for their items to arrive at home. A few consumers also mentioned receiving damaged items or faulty products that required lengthy and stressful replacement processes to finally resolve.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, often highlighting the fast shipping times... See more

Product

Customers had positive experiences with product quality, frequently praising items such as beds, wardrobes,... See more

Staff

Customers consistently note positive experiences with staff, praising the friendly, helpful, and professional... See more

Order

Clients share positive opinions on order, highlighting how easy the process is both online and in-store.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(493)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A well deserved 5 stars

Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today.

Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of purchase.

It was well packaged and as described. Email and phone communication was also great, so customer service is excellent.

Pleasure doing business with you guys. Thank you.

Kind regards
Mark

3 March 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Mark, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fast service ansmd excellent customer…

Fast delivery and excellent customer service. Would definitely buy from them again

23 January 2026
Unprompted review
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Reply from Murphy Furniture

Hi Breeda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Customer service 👎

I bought an item in January that was faulty, replaced with another faulty item but not until MARCH. Such a dismissive and rude person with no customer service s skills or any idea of how to talk to actual people. It's really not good enough. I won't be back to shop here.

13 January 2026
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Reply from Murphy Furniture

Hi Shannon, we are very surprised and disappointed to read this review, as it does not reflect the timeline of events or the level of service our team provided. After you reported an issue with your self-assembled bed, our supplier had a replacement ready within two weeks. The delay until March occurred solely because our team was unable to reach you to arrange a suitable delivery time. As a gesture of goodwill, our team travelled to your home yesterday, dismantled the original bed, and fully assembled the new one for you completely free of charge. The person present at your home inspected the finished bed and confirmed to our staff that they were fully satisfied with it. We pride ourselves on going above and beyond for our customers. However, since you remain dissatisfied after we provided complimentary assembly and a perfect replacement, we have decided to cancel the order. Our team will contact you this morning to arrange and dismantle & collect the bed this week, after which full refund will be issued,

Rated 4 out of 5 stars

Delivery within the time stated

Delivery within the time stated when purchasing. Happy with the table but feel it looked quite different than the photograph. Much more grey in person. Good quality though and fit for purpose.

31 January 2026
Unprompted review
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Reply from Murphy Furniture

Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Everything went smoothly!

Everything went smoothly. We got delivery in time. Delivery drivers were very polite and announced before arriving. The “Nevada 4 door wardrobe” is absolutely stunning and looks sturdy as well! Very happy with this experience!

8 February 2026
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Reply from Murphy Furniture

Hi Monika, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

my experience with murphy's was just so…

my experience with murphy's was just so easy to order and to deal with well done

11 September 2025
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Reply from Murphy Furniture

Hi Jannette, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic company and amazing products…

Fantastic company and amazing products I was very happy with everything

13 December 2025
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Reply from Murphy Furniture

Hi Jacqueline, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

Good quality chairs at a good price

Good quality chairs at a good price. Only problem was delivery. No communication at all from delivery company. I was literally getting into the car when they pulled up with the delivery.

19 January 2026
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Reply from Murphy Furniture

Hi Denise, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic brilliant great wonderful…

Fantastic brilliant great wonderful James

16 January 2026
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Reply from Murphy Furniture

Hi Johnny, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great experience

Great experience. Easy to order. Staff in Naas store super friendly. Would highly recommend.

11 January 2026
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Reply from Murphy Furniture

Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Outstanding service

I saw a new sofa on Michael Murphy’s site that was exactly what I wanted but I also wanted matching armchairs which were not in stock. I made contact with them and Jessie dealt with my query . She was most helpful and responsive and ordered the matching armchairs and cushions I needed. The delivery team arrived today on the dot of the arranged time and delivered my new furniture and took away the old suite. Sincere thanks to Jessie and the delivery team who were excellent to deal with and did Michael Murphy’s furniture proud.

27 January 2026
Unprompted review
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Reply from Murphy Furniture

Hi William, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service by friendly knowledgeable…

Great service by friendly knowledgeable staff.prompt delivery too

5 January 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Denis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very punctual delivery

16 December 2025
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

Nevada wardrobe set

Online website was very easy to use plus we could look in the wexford store to see finished product...staff very helpful there....delivery lads were prompt & efficient

19 December 2025
Unprompted review
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Reply from Murphy Furniture

Hi Adrienne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very happy with our new couch!

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the warehouse. Delivery was so quick and professional, the guys were lovely and put the couch together quickly. Absolutely no complaints as there were no issues. The couch is comfortable and we love it. Will definitely be my first stop for other furniture purchases.

11 December 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Glynnis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I ordered a bunk bed and received…

I ordered a bunk bed and received exactly what I needed in good time. Thank you for great service!

16 October 2025
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Reply from Murphy Furniture

Hi Christine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Lovely people to deal with prompt…

Lovely people to deal with prompt delivery

24 November 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Mabel, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with, from the office staff to the delivery staff. Highly recommend Murphy Furniture

8 December 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Colin, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Wonderful service and furniture

I have bought furniture here before and I have always been satisfied with everything.
The staff are extremely friendly and helpful and always ready to help out.
The service and delivery is prompt and on time. The delivery team are professional and willing to help in any way they can.
The standard of furniture is excellent and I have always been very happy with my purchases.

4 November 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Nuala, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Can’t recommend them highly enough!

13 November 2025
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Reply from Murphy Furniture

Hi Claire, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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