Murphy Furniture Reviews 

492
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly friendly and knowledgeable staff members who make choosing furniture and placing custom orders an absolute pleasure from start to finish. Furthermore, customers deeply appreciate the prompt delivery service, noting that delivery teams are consistently polite, professional, and very careful when handling purchases. Some reviewers were not happy with delivery communication or experienced frustrating scheduling delays when waiting for their items to arrive at home. A few consumers also mentioned receiving damaged items or faulty products that required lengthy and stressful replacement processes to finally resolve.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, often highlighting the fast shipping times... See more

Product

Customers had positive experiences with product quality, frequently praising items such as beds, wardrobes,... See more

Staff

Customers consistently note positive experiences with staff, praising the friendly, helpful, and professional... See more

Order

Clients share positive opinions on order, highlighting how easy the process is both online and in-store.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

492 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(492)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 lovely friendly men, cheery and friendly and took both mirrors carefully into the house. I was delighted with everything, thank you so much! Definitely 5 stars!
Brenda

19 May 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Brenda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

5 stars to Murphy Furniture

I bought mattress at Murphy Furniture. Excellent quality and great value which was delivered to me in one day. Great friendly staff. I will be returning. Well done to all

1 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Fiona, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Best Personal Service by a mile........

This company is an excellent company to deal with especially Deirdre the owner who goes above and beyond to assist in all matters - nothing too big or too small. The personal touch is always there no matter whether dealing with the staff or accounts department. Would highly recommend Deirdre and her team for everything to do with home furniture.

15 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Barty, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service was kept updated on my order as it had to be ordered took a little bit longer to recieve it as it was coming from a main supplier which can be expected when ordering certain hone furniture and I did not mind haviving to wait as I was always kept updated on the progress of my order. Delivery was great too and my purchase was handled and transported with great care. Very pleased with my new bookcase which was easy to assemble with really good assembly instructions and all tools needed for assembly were supplied. Very happy with the service from Murphy Furniture highly recommend.

20 March 2026
Unprompted review
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Reply from Murphy Furniture

Hi Cd, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service

Great customer service, delivery.
And furniture is not flatpack!

7 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Barbara, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Purchased over €5,000 Chinese’s junk

Purchased over €5,000 worth of furniture from Murphy Furniture, including beds and bedside lockers, and the quality was extremely disappointing. The beds deteriorated rapidly, mattresses became badly deformed within a short period, and the lockers were poorly constructed with doors falling off.

What made the experience even worse was the complete lack of customer service. I contacted the company in December 2023 outlining the issues and followed up multiple times by phone. I received absolutely no response until legal action and formal complaints were mentioned much later.

Instead of taking responsibility for the quality of the products supplied, the company focused on avoiding liability and questioning my account, despite the fact that I still have defective items and photographic evidence available for inspection.

Consumers should be aware that once a problem arises, getting meaningful support or accountability from this company appears extremely difficult. Very disappointing experience overall.

3 February 2026
Unprompted review
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Reply from Murphy Furniture

Thank you for sharing your feedback, Andrew. We take all customer concerns seriously and are sorry to hear you've had a negative experience. We have been unable to locate an order matching your details in our system — we would genuinely like to investigate this fully and resolve any outstanding issues directly. Please contact us at info@murphyfurniture.ie or call 059 913 0888 so we can look into this without delay.

Rated 5 out of 5 stars

Best place to buy

Best furnitures,best costumer service

15 April 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Melinda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suited . Quick delivery very professional delivery team . Delighted with the service from start to finish would highly recommend.

21 April 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Valerie, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great shop and lovely staff

The lady who looked after me was most helpful. She answered all my queries and was both professional and pleasant. My order arrived quicker than I expected and was delivered and assembled by 2 very helpful men. All in all a great service.

11 February 2026
Unprompted review
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

good experience

well laid out website and contact by phone with quick reply and answer to my questions efficiently and comprehensibly explained
delivery was as on time as originally estimated
an all round pleasant experience
desmond

19 March 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi, Desmond we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivered perfectly.

We have a child with additional needs so making sure everything ordered was perfect and delivered on time with out changes was paramount and Murphys delivered that service without issue

27 March 2026
Unprompted review
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Reply from Murphy Furniture

HI Katrina, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

All perfect

All perfect

16 March 2026
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I found Murphy’s service to be…

I found Murphy’s service to be straightforward and helpful. I bought my chair online and they did the rest. Delivered to my home 17 days later.. very professional .. Briege/Donegal

12 March 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Briege, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very helpful shop staff/Manager & Delivery Guy!

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need to change dates for access to newly purchased apartment - made an already very stressful situation that bit easier - very impressed by friendliness and kindness shown.

5 March 2026
Unprompted review
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Reply from Murphy Furniture

Hi Sandra, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic Experience

From start to finish a brilliant experience. Me and my Fiancé were looking for a new sofa. We picked one but went away to measure up to be sure and I came back a week later to order. Was told delivery would be two to three weeks but delivered a week and a half from ordering. The delivery guys were super polite, very helpful and very careful when delivering. The customer care was extremely helpful and overall a fantastic experience. We will be using them again. All the staff in Tallaght were faultless.

7 March 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Caroline, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars
Murphy Furniture logo

Reply from Murphy Furniture

HI Marguerite, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Easy to deal with .helpful and…

Easy to deal with .helpful and professional

12 February 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Karen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fast delivery everything came together…

Fast delivery everything came together one little problem there was no letters on the wood to see what went were but love the hall table it was prefect size and exactly what I ordered

12 February 2026
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Reply from Murphy Furniture

Hi Sharon, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 2 out of 5 stars

Poor Packaged

We recently purchased a bed frame with storage from this company. Unfortunately, the first delivery arrived with a broken bed head. We had to wait a week with the bed frame in the middle of our room until it was replaced. The delay was due to their transportation schedule, which only operates on Wednesdays, despite us contacting them just 30 minutes after the initial delivery.
When the bed head was finally replaced, it arrived only in an open plastic bag, which was not professionally packaged or wrapped. Additionally, they placed the new bed head directly on the floor after removing the plastic bag, where their staff even stepped on it with their shoes. As a result, we now have to thoroughly clean the bed head ourselves.
Overall, we are not satisfied with the quality of the service or the handling of our purchase.

4 March 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Thank you for taking the time to leave your feedback. We sincerely apologise for the frustration caused by the damaged headboard on your first delivery, and we understand that waiting a week for our next Wednesday delivery route was highly inconvenient with a disassembled bed in your room. We also want to provide some brief context regarding the replacement's packaging. Because your first item arrived damaged in its original box, our warehouse team proactively unboxed the replacement to thoroughly inspect it for quality control before sending it to you. It was placed in a protective mattress cover for transit, but we apologise if this gave an unprofessional impression. Our strict intention was to ensure you did not receive a second damaged item. We are very concerned to read your comments regarding how the headboard was handled once inside your home. Please be assured that this does not reflect our standard procedures. We take this feedback very seriously and are currently investigating the matter internally with the delivery crew involved.
We would appreciate the opportunity to speak with you directly to address this further and ensure you are fully looked after. Please reach out to our customer service team at 086 796 1359 / customercare@murphyfurniture.ie with your order number.

Rated 5 out of 5 stars

A well deserved 5 stars

Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today.

Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of purchase.

It was well packaged and as described. Email and phone communication was also great, so customer service is excellent.

Pleasure doing business with you guys. Thank you.

Kind regards
Mark

3 March 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Mark, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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