Munro Greenhalgh Reviews 

101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for their exceptional dedication, making insurance renewals completely straightforward and entirely stress-free. People emphasize that the professional team consistently takes the pressure away while keeping their best financial interests in mind. Some reviewers were happy with the prompt, efficient communication provided when handling urgent policies and navigating complex queries. Long-term clients deeply appreciate the consistent support, expert advice, and personal service experienced over many decades of successful collaboration. Reviewers repeatedly note that working with such a responsive and obliging team makes organizing coverage completely effortless.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, offering a brilliant and highly professional... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism and long-standing... See more

Customer service

Reviewers express immense satisfaction with the customer service, highlighting proactive, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Munro Greenhalgh staff are all a pleasure to deal with. They take the stress out of insurance, always having the clients best interests in mind. We also benefit from reduced premiums wherever possible... See more

Company replied

Rated 5 out of 5 stars

I moved to Munro Greenhalgh a couple of years ago, after a lifetime with a well known large brokers. They've been like a breath of fresh air ever since. Recently we had our first fire claim in 30... See more

Company replied

Rated 5 out of 5 stars

The attention that Stephen from Munro-Greenalgh gave to my buildings insurance query was excellent. I knew Munro's have real time-served expertise, and so was confident that the answers would be accur... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've used Munro Greenhalgh and I'm sure it won't be the last. The customer service from Daniel Holleran, as usual, was excellent. Time was of the essence on this latest projec... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Munro-Greenhalgh is an award-winning independent insurance broker with roots stretching back to 1926. While the way we do business has evolved over the past century, our values remain unchanged: to work tirelessly for our clients. First and foremost, we work for you—not the insurers. Our objectives are simple: - To help identify the risks facing you and your business. To advise on practical ways to reduce those risks and, where appropriate, arrange suitable insurance with a reputable insurer at a competitive price. Most importantly, to stand by your side if an accident or loss occurs, helping to ensure your claim is handled fairly and efficiently. It sounds simple—but it rarely is. No two clients are identical, and there is nearly always something unusual that needs careful consideration. The insurance market includes household names, specialist schemes and lesser-known providers, each offering different policies, conditions and small print. Our award-winning team has the experience to understand how the market works, which insurers provide dependable service and which policies offer genuine value for money. The cheapest option is not always the right one. Occasionally, disputes with insurers arise—that is part of our job. We will never shy away from a difficult conversation. We will always fight your corner and do everything reasonably possible to help secure a fair outcome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

The attention that Stephen from…

The attention that Stephen from Munro-Greenalgh gave to my buildings insurance query was excellent. I knew Munro's have real time-served expertise, and so was confident that the answers would be accurate and prompt. I knew I'd gone to exactly the right person and company. The fact they are local, known to me through my work and at the end of the phone, means a lot. I would not hesitate to recommend. Thank you sincerely for helping me.

21 January 2026
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you Nina

Rated 5 out of 5 stars

Really helpful

Really helpful! Offered great advice even though my query was decidedly a non-standard request. Knowledgeable and obliging.

20 October 2025
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Reply from Munro Greenhalgh

Thank you for the review - we treat every risk as unique and try to find an appropriate solution.

Rated 5 out of 5 stars

Munro Greenhalgh were a crucial part of…

Munro Greenhalgh were a crucial part of negotiations regarding our commercial property mortgage and the related insurance requirements. They worked with our solicitor and the lender to gain a workable outcome and have looked after our insurance ever since. I'd not hesitiate to recommend them.

23 October 2025
Unprompted review
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Reply from Munro Greenhalgh

Thank you for the recommendation - we take pride in arranging policies on the correct basis to meet lender requirements but more importantly on the correct basis to ensure claims are paid.

Rated 5 out of 5 stars

Brilliant Company

I think all the sraff at Munro are good and very helpful with any problems that might occur

6 October 2025
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Reply from Munro Greenhalgh

Thank you for the great review

Rated 5 out of 5 stars

Very impressed

Very impressed, problem solved quickly and efficiently.

18 July 2025
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Reply from Munro Greenhalgh

Thank you for the review - problem solving is part of our everyday job!

Rated 5 out of 5 stars

Great Company

Great Company - you get to speak to a person who cares when you need them and they are super helpful.

13 June 2025
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Reply from Munro Greenhalgh

Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Very professional

Fantastic personal service that is efficient and professional

3 June 2025
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Reply from Munro Greenhalgh

Thanks for the great feedback

Rated 5 out of 5 stars

5* Service! Thank you

Daniel was fantastic to work with from start to finish. I was in an urgent situation and quite stressed. Daniel was able to secure business insurance for me on a tight deadline. I would 100% recommend Munro Greenhalgh to a friend! 5* service!

23 May 2025
Unprompted review
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Reply from Munro Greenhalgh

Thank you for the amazing review. Daniel will be pleased with the feedback.

Rated 5 out of 5 stars

Fantastic company

We have worked with Munro Greenhalgh for several years now and Richard and the team provide an excellent level of customer service. They demonstrate their knowledge in the market and have helped us to secure cost savings but obtain the correct level of cover. Would totally recommend this company.

4 June 2025
Unprompted review
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Reply from Munro Greenhalgh

Thank you for the brilliant review.

Rated 5 out of 5 stars

Annual insurance renewal

I’m abroad currently and my annual travel insurance didn’t automatically renew and I still have another couple of days away! Daniel was amazing, he arranged for the customer service advisor to ring me abroad to sort everything out - massive thanks 🙏🏻

3 June 2025
Unprompted review
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Reply from Munro Greenhalgh

We are glad you are all sorted and can enjoy the rest of your trip. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Provided a solution to an issue I had…

Provided a solution to an issue I had with an unoccupied home!

7 May 2025
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Reply from Munro Greenhalgh

Thank you for taking the time to leave us a review - Unoccupied homes are an area we have great success in find solutions.

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