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Muddy Mat® Reviews 3,035

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,869 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as outstanding and fabulous, and praising their quality, durability, and effectiveness in trapping dirt and moisture. Many appreciate the variety of colors and sizes available, and how well the products hold up over time, even with frequent use and washing. People also frequently highlight the excellent customer service, noting quick and kind responses, and helpful resolutions to issues. However, some people were dissatisfied with the ordering process, finding it unclear or experiencing issues with "free reward" offers. There were also mentions of slow shipping and difficulties with tracking orders, with some customers receiving their items much later than expected or through unexpected delivery services. A few customers also noted that the non-slip rug grips did not work as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the effectiveness of the... See more

Quality

People report positive experiences with quality. Customers praise the durability and effectiveness of the... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot. When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the ba... See more

Company replied

Rated 4 out of 5 stars

The product is OUTSTANDING!! However the online ordering process is unclear when ordering multiples and the CONSTANT "but wait!! Theres more! And how about this and this and this".... this is very an... See more

Company replied

Rated 4 out of 5 stars

This product if fabulous! We love everything about our muddy mats. Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

Company replied

Rated 4 out of 5 stars

Love these mats/rugs I bought 3 and then love them so much I went back and bought 3 more I have 2 pugs which shed a ton and these help with that too oh I bought the brown ones but got the light blue f... See more

Company replied


Company details

  1. Pet Supply Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Home Goods Store
  5. Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Muddy Mat dog bed

Muddy Mat dog bed got here in Florida in about a week. Held up well in wash and dried quickly. Dog loves it!

11 April 2026
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Reply from Muddy Mat®

Thank you for your kind feedback, Nicole. We’re glad the dog bed arrived quickly and held up well in the wash.

Rated 5 out of 5 stars

Love the Muddy Mats I purchased … so…

Love the Muddy Mats I purchased … so does my dog! Everything they say about their Mats are true! Very trustworthy company.

18 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for trusting our company, Rhonda. We’re delighted you and your dog love the Muddy Mats.

Rated 5 out of 5 stars

Good product

At first, there was a few problems on my muddy Matt area rugs, but in the end, muddy mats went above and beyond to make me satisfied their product in their area rug is exceptionally good. I wouldn’t buy any other washable rug except muddy mats very delighted with the product. I’ve even bought the muddy mats to go outside my doors and very happy with them so anyone that wants to buy them I would do it if there is a problem they will take care of it for you.

10 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience, Valerie. We’re glad the rugs met your expectations and appreciate your kind words about our service.

Rated 4 out of 5 stars

I was very hesitant in making my 1st…

I was very hesitant in making my 1st purchase. Rugs are expensive and I don’t have money to waste. But I did and I do love them. I have 2 German Shepards that know where all the yard mud is at. They walk across the rugs and no mess. And the rugs shake out easily. The colors are nice too

17 February 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your kind words, Anita. We’re glad you decided to try our rugs and that they work well for your German Shepherds.

Rated 5 out of 5 stars

It was easy to order and get size I…

It was easy to order and get size I wanted in colour I wanted

17 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Lin. We’re glad ordering was easy and you received the size and color you wanted.

Rated 5 out of 5 stars

Great product

Great product, items received as hoped. Will buy more!!

17 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your kind words and future support, Kimberly. We’re delighted the items met your expectations.

Rated 5 out of 5 stars

Customer service team ...gold stars!!!

I was very pleased at the promptness in getting my order corrected.
I also appreciated the immediate response from the customer service department.
I will purchase more colors later in the summer!

17 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your thoughtful review, Linda. We’re pleased our team promptly corrected your order and responded quickly.

Rated 5 out of 5 stars

Love the products

Love the products. I have 3 indoor mats that are amazing.I ordered a outdoor mat and unfortunately it was lost in shipping. I notified the customer service department and a replacement was shipped and received quickly. All around excellent quality and service!!

10 April 2026
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Reply from Muddy Mat®

Thank you for your kind words, Vicki. We’re glad you love the mats and appreciate your feedback on our quick replacement service.

Rated 5 out of 5 stars

My dog loves these mats

My dog loves these mats! They are really comfortable and he routinely lays at the front door on the large 4x5 mat with his toys. I also have a smaller one under his food bowls to catch the drool from the water. They work really well to trap the dirt and water which has made my life easier! The 4x5 mat initially came with some sparse spots and it didn’t look like good quality. I contacted customer service with photos and they replied right away and rectified the situation immediately. Will be buying more.

1 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience, AK. We’re delighted your dog enjoys the mats and that our team promptly resolved your concern.

Rated 5 out of 5 stars

They are very nice

They are very nice, and stay in place. Didn't have them down long enough to get dirty yet.

9 April 2026
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Reply from Muddy Mat®

Thank you for your review, Holly. We’re glad you find the mats very nice and stable.

Rated 5 out of 5 stars

We love our mats for our dogs…

We love our mats for our dogs especially, when They play outside then walk on that mat to come inside. I absolutely have no paw prints on my hardwood floors or tiles.
I was skeptical but after I bought my mats, I got 3 for my daughters 3 dogs. Very happy with your product .

3 April 2026
Unprompted review
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Reply from Muddy Mat®

Hi Barbara, we’re happy the mats help keep your floors clean and that your family enjoys them. Thank you for your kind words.

Rated 5 out of 5 stars

Love my Muddy Mats…

I first bought 3 of them 1 for back door and 2 for the dog dishes. (Great dane she dribbles water as she walks away). I ended up moving the one by back door to bathroom and got the runner for back door. So I no more have to wipe the dogs paws, no more yelling at husband for not wiping husband his feet. I have recommended them to all of my friends especially if they have dogs.
Thanks Cynthia Martin

17 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for recommending us to friends, Cynthia. We’re delighted the mats make life easier for you and your Great Dane.

Rated 5 out of 5 stars

Customer Service

I changed my mind on s couple items and customer service was quick to respond and resolve.
Thank you!

16 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your thoughtful feedback, Cindy. We’re glad our customer service quickly resolved your changes.

Rated 5 out of 5 stars

Love them…..

Love them, just wanted to mention that we bought the buy two get one free. We purchased two of the 24x60 runners at $79+ and got a free one. We were a little disappointed that the free one was so small. I think it was your smallest one.

8 April 2026
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Reply from Muddy Mat®

Thank you for sharing your experience, Michael. We appreciate your feedback on the promotion and are glad you love the mats overall.

Rated 5 out of 5 stars

Great experience

Great experience. I was very hesitant at ordering and now feel so foolish. The response time with my emails were very very great response time and was very satisfied. Love the rugs and love the customer service. One very happy customer. I will recommend this company and will absolutely order again in the future.

15 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your kind words and recommendation, Virgil. We’re delighted you had a great experience and are very satisfied with both the rugs and our service.

Rated 5 out of 5 stars

Love them

We got smaller mats and we love them. My dogs sit on the one i put by the sink waiting for treats! I ordered
my dogs a dog bed and and they love it.the mats pick up everything. I will order a bigger one in front of my sink I LOVE THEM I have ordered more!!

10 April 2026
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Reply from Muddy Mat®

Hi Roxann, we’re delighted your dogs enjoy the mats and bed. Thank you for planning to order more.

Rated 5 out of 5 stars

Happy Fans of Muddy Mats

We are so glad we bought Muddy Mats. We have dogs and live on a dirt road. Our driveway is dirt. Before our Muddy Mats arrived, our floors (and furniture) were always dirty! We chose the "Buy Two, get a Third One for Free" offer. Perfect as we have 3 doors open to the outside. One of our dogs stops and wipes her paws. The other one just runs straight to the indoors. The only problem was our doors won't open over the mat. We have to put the mat outside the door. Thanks for helping us solve our problem. We also think when we leave the house, we carry some dirt from the floors inside onto the mats. Yay!

15 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for sharing your experience, Larry. We’re pleased the mats help keep your home cleaner.

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