Mr. V Appliance Repair & Refrigeration, LLC Reviews 

143
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This is a follow up to my previous review of Mr. V Appliance Repair. After leaving a voicemail, Mr. V contacted me and discussed the events from my service call. The 10% coupon was applied to my accou... See more

Rated 5 out of 5 stars

Came out to check and repair or advise on replacement of dishwasher and refrigerator that both went out during the same weekend. Turned out both were cost effective to repair. Dishwasher was re... See more

Rated 5 out of 5 stars

Excellent service. Submitted a request last night after 8pm, was called first thing this morning and they were hear by noon as promised. Dennis G. was an excellent technician: knowledgeable, polite, e... See more

Rated 5 out of 5 stars

From the young lady who answered the phone “Becky” to the on-site gentlemen this Company is phenomenal! The on-site gentlemen were professional, courteous and kept me in the loop with their finding... See more

Company details

  1. Home & Garden

Information provided by various external sources

When you contact Mr. V Appliance Repair & Refrigeration you are guaranteed quality customer satisfaction &. Our reputation is built on quality. Our goal is to complete your job in a timely manner with the best materials and equipment available. Our crew consists of experienced professionals, including the owner of the company. We provide quality services at an affordable price. Call us today and find out why we are the best in town. How it works? A Trip Charge/Diagnostic Fee Is $60.00 To Tell You Exactly Whats Wrong With The Appliance, And The Diagnostic Fee Will Be Waived With Repair. MR.V Is Family Owned Appliance Repair Company, That Services Atlanta and Surrounding Areas. We Provide Quality 5 Star Service For All Appliance Repair Needs. Our Technicians Go Through Annual Training Programs To Properly And Precisely Repair HVAC Units, Washers, Dryers, Stoves Cook Tops, Refrigerators, Built in Refrigerators, Ice Machines, Freezers, Microwaves, And Many More All Makes And Models. All Off Our Repairs Comes With Warranty And Full Insurance. We Serviced Over 857,000+ Customers & Counting.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(143)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

follow up

This is a follow up to my previous review of Mr. V Appliance Repair. After leaving a voicemail, Mr. V contacted me and discussed the events from my service call. The 10% coupon was applied to my account. I appreciate the effort made to have a satisfied customer, so thank you to this small business owner for making that happen.

7 June 2021
Unprompted review
Rated 5 out of 5 stars

I am new to the area and got a…

I am new to the area and got a recommendation for Mr V’s from a local mom’s group.

I requested a call from their website and received a call within a few hours. They were able to come out the next day to look at my dishwasher.

Boris called me as they said he would, arrived on time, thoroughly reviewed what was happening, and was very sweet to my granddaughter, who was fascinated with his toolbox.

Unfortunately, my circuit board and wires needed to be replaced and he showed me how the wires were burnt. He needed to get parts and thought he could come out the next day but called a few hours later and finished the job in the evening.

Great service, professional, friendly. Circuit boards are never cheap but I feel they didn’t overcharge me based on other experiences I’ve had. I had a great experience with this company.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

SUPERIOR SERVICE

SUPERIOR SERVICE! HIGHLY RECOMMEND MR V APPLIANCE REPAIR!
When my 14 yr old GE oven stopped working, I did not expect the end result to leave me with such a warm fuzzy feeling towards mankind. It is nice to come across great people like BECKY on the phone and BORIS ANDREYEV who repaired my oven!
BECKY was very pleasant and patient in explaining the process and set up an appointment for the following day at my convenience. BORIS was the epitome of customer service. Very courteous and knowledgeable. He took the time to explain the problem and the cost of repairs vs purchasing a new range without trying to influence my decision. He had the needed ignitor assembly in his car and completed the repairs quickly. I had poured baking soda on the bottom panel to extinguish the flames from an apple pie run-over and BORIS insisted on cleaning the panel before replacing it.
A company is only as good as the people that represent them in the field and Mr. V APPLIANCE REPAIR cannot be beat!

4 March 2020
Unprompted review
Rated 5 out of 5 stars

Two Great Experiences

We have used Mr. V's twice in the past 6 months due to a leak in the washer and some clothing being stuck in the blower wheel of the dryer. On both of these occasions, Mr. V's responded with same day service (which my wife very much appreciated). Similarly, upon their arrival, David Chemikov (washer repair) and Boris Andreyev (dryer), were professional, friendly and extremely knowledgeable of our problem. They were quick to disassemble, repair, reassemble and complete a check on the proper operation of the appliances. We highly, highly recommend Mr. V Appliance Repair for any of your appliance repair needs.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

Fast, courteous, professional, reasonably priced same day service.

Fast, courteous, professional & reasonably priced service. I called Mr. V Appliance Repair for washing machine help while we were traveling in our RV near Cumming, GA. The woman who answered our call said she would have a service technician at my location between 4:00 & 7:00. A service technician named Mark called three hours earlier than scheduled and asked if he could come to our RV site earlier than scheduled. "Who does that these days?" Mark assessed the problem, had the part on hand, and in less than an hour my wife was washing clothes. I can not give enough praise to Mark & Mr. V Appliance Repair and their same day service policy.

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Great experience!

From start to finish, this company was great! They answered the phone and made a next day appointment. The technician called 30 minutes ahead of time and showed up within the given two hour window. He was very quick to diagnose my dryer and fixed it within the hour, having the correct part on his truck. He was very knowledgeable and courteous. I could not be happier!

21 September 2019
Unprompted review
Rated 5 out of 5 stars

Oleg was awesome

Oleg was awesome. I have an older refrigerator and Oleg diagnosed and fixed the problem in a timely manner. Excellent service and price. Will definitely recommend.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

Great response time

Great response time, quickly diagnosed problem and was at my house the following day with parts in hand. Also took the time to answer a few other appliance questions i had at 8:30PM. Will 100% use them again!

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Did the work others couldn't...or wouldn't

Another service provider came to the house and said they could not fix our refrig or stove lots of excuses...Mr. V's fixed both with no issues at all. They were timely, went the extra mile...didn't give an easy "no" answer, but worked until they traced the problems. Huge thanks...Huge Bravo!

20 August 2019
Unprompted review
Rated 4 out of 5 stars

Kenmore refrigerator

Boris called in route, gave assessment, finished the work promptly and left the area tidy. Very polite and professional. Will use Mr V again and request Boris.

18 July 2019
Unprompted review
Rated 5 out of 5 stars

Awesome service Oleg...YOU'RE THE BEST !

Awesome service ! Oleg explained everything to me about my washer machine and had the part with him. He fixed it really fast and was very professional. Going to the laundromat was the worst and he came the next day. Thanks Oleg 😁

7 March 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Service!!

Great service. Tech was polite, prifessional and efficent.
Trustworthy with our time and appluance.
AAA RATING.

2 March 2019
Unprompted review
Rated 5 out of 5 stars

Great service!

Dennis was very knowledgeable, professional and courteous. He knew what the problem could be, diagnosed it and told me what it would cost. I would recommend their service. Thank you Dennis for a job well done!

10 January 2019
Unprompted review
Rated 5 out of 5 stars

awesome customer service

awesome customer service, Oleg went above and beyond to repair my oven in the same day, which required traveling an hour each way to get my part. Highly recommend this company!!!!

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Five Stars!

I was desperate to get get my oven working with the holidays approaching.
Dennis was my tech. He was punctual, polite and most importantly HONEST!
He could have easily overcharged me for a part he originally thought I needed. When he realized I didn’t need the part he told me right away. I am a single mother and I’ve had bad experiences with mechanics, plumbers, you name it.
Thanks Again
Your honesty is appreciated

29 November 2018
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, reliable service

Had a great experience with Mr. V Appliance. Dennis, the technician, came out same day within a couple of hours. As soon as the part he needed arrived, he was back and repaired our dishwasher in no time. Friendly, competent guy. I thought the price was quite reasonable. Wouldn’t hesitate to call on them again.

6 November 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look