Nothing is too much trouble for this customer service team. Any subscription issues ? They just sort it !! No delay in escalations to line managers. Responses all hours of the day that are quick, effi... See more
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Review summary
Created with AI, based on recent reviews
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I have been subscribing to Mrs. Quilty for 17 months now & love getting my boxes with the fun prints & always a special gift that is handy or fun! Whenever I've communicated with this company they... See more
Company replied
The rep was very helpful and patient. They asked the right questions, with a written “tone” that indicated their concern and desire to really help me as much as possible. Ultimately, I was able to... See more
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Ordered my first box it arrived quite quickly, just before my holiday 20th June, so not used yet. Struggled with downloading the free patterns but after a quick conversation on chat, then referred t... See more
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Company details
- Quilt Shop
- also in
- Hobby Store
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.7
Excellent
748 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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So much fun The instructions were easy to follow
The instructions were easy to follow. If I could not figure out what it meant by the direction they have pictures of the actual item, not just a drawing
13 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really glad to hear you’re enjoying the projects and finding the instructions easy to follow. It’s great to know the step-by-step photos alongside the written directions are helping everything make sense, that’s exactly what we aim for.
We truly appreciate your support and hope you continue having lots of fun with your projects 😊
My little bit of luxury
I ordered the Mrs Quilty subscription because I felt I needed inspiration.
These boxes are so lovely. I love that you can keep everything together and stack them.
The fabrics are beautiful colours and 100% cotton. You get a little booklet which has simple to follow instructions and diagrams. Also a handy video tutorial.
Included in the booklet are recipes, jokes and puzzles which was a nice surprise.
I also love the little free gifts, especially great if you are new to sewing and dont have many tools.
You will need extras to complete the projects but thats understandable.
Overall I would say this is a fab subscription. A lovely gift to yourself every month to give you a bit of fun me time and learn a new skill at the same time.
Don't wait. Treat yourself now you won't regret it and you will have some amazing makes in no time. Perfect for little gifts too.
Just wanted to say that customer service is great too. Helpful, friendly and encouraging.
16 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your wonderful and thoughtful feedback!
We’re really delighted to hear that the Mrs. Quilty subscription has given you the inspiration and “me time” you were looking for. It’s lovely to know you’re enjoying the fabrics, the boxes, the booklet content, and the video tutorials, as well as the little surprise gifts included in each box.
We’re also especially pleased to hear your kind words about our customer service team, it means a lot to know you’ve found them helpful, friendly, and encouraging.
We truly appreciate your support and are so happy to be part of your creative journey 😊
I had an issue with my pattern downloads
I had an issue with my pattern downloads and I contacted Mrs Quilty. Within an hour I had an instructional email to remedy my problem and I was able to start sewing again right away.
They had all my information and were able to know what to do to help me. Thank you.
15 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear your issue with the pattern downloads was resolved so quickly and that you were able to get back to sewing without delay. It’s great to know our team could identify the issue and send clear instructions right away.
We truly appreciate your support and are always here whenever you need help 😊
The best subscription I've ever had!
I'm on box #6 already, and it's such a joyful thing to receive each month! The fabrics, free gift and patterns never disappoint. There's a lot of variety...one month might be blue or pink florals, the next could be more masculine or earth tones. But without question, every box is beautiful, with high quality materials. Also, the people working behind the scenes have been wonderful! Amazing customer service..these ladies feel like friends. I would recommend Mrs Quilty, without hesitation, to anyone wanting to find a new approach to quilting. I'm hooked!
1 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear you’re enjoying your subscription each month and that the variety of fabrics, gifts, and patterns continues to bring you joy. It’s especially lovely to know you appreciate the quality and thought that goes into every box.
Your kind words about our customer service team mean a great deal to us as well, we’re so happy they’ve made you feel supported and welcomed.
We truly appreciate your recommendation and are thrilled to have you as part of the Mrs. Quilty community 😊
Got my first box
Got my first box. Already tried the quilt square pattern! ❤️
6 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really glad to hear your first box arrived and that you’ve already started on the quilt square pattern, that’s fantastic to hear ❤️
We truly appreciate your support and hope you have lots of fun with your future projects 😊
Grateful for Mrs. Quilty!
I feel supported in my journey to learn quilting. This is exactly what I need to learn and grow in my skills. The fabric is cute and good quality. It is especially helpful that that the precut fabric is ready for quilting and doesn't require prewashing and ironing which reduces prep time and avoids fabric fraying that can happen when prewashing small cuts of fabric or really to any fabric in general. I think this aspect really increases the value of the fabric as there is less waste. I was very happy with my first Mrs. Quilty box and the extra Fat Quarter bundles that I ordered and am happy and inspired to do lots of projects. I am grateful for Mrs. Quilty.
14 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your thoughtful feedback!
We’re really glad to hear you feel supported in your quilting journey and that the box is helping you build your skills with confidence. It’s wonderful to know you’re enjoying the quality of the fabrics and finding the pre-cut materials convenient and time-saving for your projects.
We truly appreciate your kind words and are so happy to hear you feel inspired and excited to keep creating. Thank you for being part of the Mrs. Quilty community 😊
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear you felt supported and well looked after, it means a lot to know our team’s kindness and help made a difference for you.
We truly appreciate your support 😊
My issue was addressed very quickly
My issue was addressed very quickly, customer service is excellent, quality of products and variety of projects are very good, price is very fair and affordable
10 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear your issue was resolved quickly and that you’re happy with the quality, variety of projects, and overall value for money. It’s wonderful to know you’ve had such a positive experience with both our products and customer service.
We truly appreciate your support 😊
I received a very quick response!!
11 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your feedback!
We’re really glad to hear you received a very quick response, it means a lot to know our team was able to help you promptly.
We truly appreciate your support 😊
Love at first sight sight😍
I love the keepsake stackable boxes that my product comes in everything that I need for the projects listed in the magazine -1 thing like the batting, which is understandable. I really appreciate the instructions are so easy to follow. I’ve only been Quilting for one year and I wish this is where I started, but I’m here now.
20 April 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really happy to hear you’re enjoying the keepsake stackable boxes and that the materials and instructions are making your quilting projects easy to follow. It’s wonderful to know you’re finding the experience helpful as you continue building your skills after just one year of quilting.
We truly appreciate your support and are so glad to have you with us on your quilting journey 😊
I was replied to straight away.
I was replied to straight away and my problem was resolved.
9 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear you received a quick response and that your issue was resolved straight away. Providing fast and effective support is always our goal.
We truly appreciate your support 😊
Best gift & support experience
I received a Mrs Quilty subscription as a gift. I have been beyond excited to receive the monthly boxes and dive into the projects. The printed and video instructions have been fantastic for me. I recently contacted customer support and was blown away by their quick action and kind interaction. I am a huge fan!!
9 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your wonderful feedback!
We’re delighted to hear you’ve been enjoying your Mrs. Quilty subscription and that the printed and video instructions have been helpful as you work through your projects. It’s also great to know our customer support team was able to assist you quickly and kindly when you reached out.
We truly appreciate your support and are so happy to have you as part of the Mrs. Quilty community 😊
In my excitement of restarting my…
In my excitement of restarting my sewing adventure, I inadvertently joined the sewing club twice.
I sent an email asking if I had actually done this and, within minutes, I had a reply confirming that this is what had happened. It was very quickly sorted out along with a couple of friendly emails.
The materials that I’ve received (twice 😃) are beautiful and I’m looking forward to following the tutorials.
7 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really glad we could quickly clarify the situation for you and get everything sorted out smoothly, with friendly communication along the way. It’s wonderful to hear you’re enjoying the beautiful materials and are excited to follow the tutorials as you restart your sewing journey.
We truly appreciate your support and are so happy to have you with us 😊
When I had a problem it was dealt with…
When I had a problem it was dealt with quickly and efficiently so not interrupting my subscription.
6 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear your issue was handled quickly and efficiently, and that your subscription wasn’t disrupted. Providing smooth and reliable support is always our priority.
We truly appreciate your support 😊
I was wanting to rejoin and I got a…
I was wanting to rejoin and I got a response very quickly, excellent company to deal with.
7 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really glad to hear you received a quick response and that your experience rejoining was smooth and positive. It means a lot to know you consider us easy to deal with.
We truly appreciate your support and are happy to have you back with us 😊
Lovely box and very responsive to…
Lovely box and very responsive to emails when you have an issue
7 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your kind feedback!
We’re really happy to hear you’re enjoying the box and that our team has been responsive and helpful whenever you’ve needed support. Providing quick and reliable help is very important to us.
We truly appreciate your support 😊
Have just taken out first subscription
Have just taken out first subscription. Received this very promptly and also dealt with my query regarding missing out on some patterns which should have been sent as well. Received this by return. Very efficient. Pleased with first box material very good quality.
4 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really glad to hear your first subscription box arrived promptly and that your query about the missing patterns was resolved quickly. It’s wonderful to know you’re pleased with the quality of the materials as well.
We truly appreciate your support and are excited to have you with us 😊
my first box
Just ordered my first box, spoke to online chat was great I can’t wait to get my first box and start this beautiful project
7 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your lovely feedback!
We’re really glad to hear your experience with our online chat was helpful and that you’re excited to start your first box. It’s wonderful to have you on this creative journey with us.
We can’t wait for you to receive your box and get started on your project 😊
Mrs. Quilty amazing boxes
I love the packaging and the fact that you could keep all your stuff in the box and stack them. I like being organized. Instruction book is awesome and being in color makes it easy to take a quick look at all the projects you can make for that box. Great quality fabrics. surprise gifts inside was always exciting as you never know what you will get. You can always use the gifts or gift them to a friend when on a retreat, etc. I also loved the fact that they always provided extra projects online too. Overall, I love Ms. Quilty boxes and they were well worth the $$$ spent.
7 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your wonderful feedback!
We’re really happy to hear you love the packaging and the stackable boxes, it’s great to know they help you stay organized. It’s also lovely to hear you’re enjoying the full-colour instruction book, quality fabrics, surprise gifts, and the extra online projects.
We truly appreciate your support and are so glad the boxes feel well worth it for you 😊
I have been getting a Ms Quilty box for…
I have been getting a Ms Quilty box for well over a year and I absolutely love getting them every month. I look forward to seeing what little gift they put in every month. The quality of the fabric is top quality. The fabric is amazing and very soft. The customer service is amazing. They are so kind and take very good care of their subscribers. I’ve only had one box that I didn’t like at all and they took care of it right away. If you need help for anything they are there to help you. I have had issues with printing patterns and they told me they would be happy to walk me through each step to get them to print to the right size. I absolutely love everything about this company. They have a very satisfied and loyal customer.
6 May 2026
Unprompted review
Reply from Mrs. Quilty
Thank you so much for your wonderful feedback!
We’re truly delighted to hear you’ve been enjoying your Mrs. Quilty boxes for over a year and that the fabric quality, surprise gifts, and overall experience have consistently met your expectations. It’s especially great to know our customer service team has been able to support you quickly and helpfully whenever needed.
We really appreciate your loyalty and kind words, and we’re so happy to have you as part of the Mrs. Quilty community 😊
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