Tea Culture Club & Tea House Moychay.nl Reviews 

Welcoming atmosphere, helpful staff and authentic teas. While there is palpable knowledge available at hand at the teahouse I had the sensation that staff need to be encouraged to dwell deeper into what selection they have to offer and be more confident in assisting the making of tea choices.

Great place !
Thank you 🙏

Great tea and good price

Shipped my urgent order same day . Thanks you !

fast delivery, carefully packed

Very nice experience with interesting combinations.

Huge selection of excellent tea and fast delivery to Finland!!! (which is very important for me)

The site offers a great variety of teas and teaware and the price are more than reasonable for the quality. It is the best EU based online tea shop I've seen.
Shipping and delivery are super fast and secured.
If you're looking for amazing teas and don't want to face the difficulties of buying straight from China, don't look any further!

It has been a while since I bought some puer tea. Finally arrived. It is an excellent choice of puer teas. Well done.

All very good, thx

I attended a tea tasting workshop. There were around 15 people attending. We were sitting in few lines, Sergey was in front of us making tea. What I didn't like: 1. we tested around 17 different teas, I couldn't remember any of it, we had no list to make notes. 2. Sergey was far away, so people were passing the very hot cups to one another. Some of the teas were not passed and missed. And you don't realize it. It's very disappointing. 3. I received many emails about: points received (which I don't want to, I didn't sign up for loyalty program!); rate product, rate experience, etc. So annoying. 4. The website is really bad experience nowadays. What I liked: interesting experience, kind stuff and owner.

I am deeply disappointed in your service with my most recent order. I love your products, but this most recent experience has been nothing but frustrating. Unfortunately this has not been the first time in which I've had trouble making and/or picking up an order.

After first being misinformed about when my order was available for pick-up, incurring extra costs (and time) on me to come to pick it up, I opened the package I was given saw that that the contents of the package do not match what I ordered. The pitcher you had displayed as #11862 on your website did not match the shape of the picture I received. The one on the website has a lip for pouring, and a totally rounded handle. The one I received had no lip and a differently shaped handle. It's clearly been mislabelled on your end, as the label number on the bottom does match the number on the website, but looks very different from the product image on the site.

Another time I made an order, only to receive an email days later that the article I ordered on your site wasn't actually available, despite it being visible and available for purchase on your site.

This was a spontaniously visit for an Event with Sergey. He wants to show his new teas and I want to check it. The sunday is a llttle more stressfull for visiting Tea House, because of work and a longer way and day up to 2:00 next day... Before the Event I decided to take a private Pincha, because of rain. The teahouse was very full and loud. A little bit to much for me, but I could enjoy my Pincha. The Event was absolutely awesome. Very good tea to taste, some great neighbor's at my place to discuss what Sergey brew for us. Many teas was very premium or special. Sergey was in his element to tell us many about tea productions with a very good english. But I was more focused to enjoy the tea with a guest from Belgium and Daniel. And this was awesome with this high quality teas. The next day I was alone and had to work for 3... Sorted next day 900 Mails with Toelatingsbescheid most for Volksfeest in a very short time with many Tein in veins that they can go out ;-) I should visit more Amsterdam and teahouse to get more super powers ;-)

Tasting the teas was nice, the thing that was a bit too much was when the tea instructor began using mystical and spiritual symbolism to describe the tea tasting experience. There was no need to add a religion/spirituality to the tea tasting.

Thank you so much! I absolutely love that you always have something new and unique to offer — it really helps me explore new horizons while enjoying amazing teas. I’m truly grateful for your work! My order was fulfilled quickly and with great care.

The staff was very friendly and gave me several tips to finding teas. And the teas were very delicious!

Good variety for everyone

Workers are super nice and helpful, tea selection is wonderful. Something for every taste. The mocktails are a little expensive but good, tea are available with varying prices.