I wanted to share my recent experience with Motorshift. The customer service I received was truly excellent and exceeded my expectations in every way. A special thanks goes out to Mark, whose pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darren was great, helped even when finance wasn’t accepted first time. Even sent multiple videos, other dealerships didn’t even send one. Highly recommend.
Buying a pre owned car is usually a stressful and difficult process. Not so in our experience here. Darren was polite, knowledgeable and very patient. It made a potentially traumatic experience s... See more
⭐⭐⭐⭐⭐ Excellent service from Darren Madeley I recently purchased an Evoque and had a fantastic experience dealing with Darren Madeley. From start to finish, Darren was professional, friendly an... See more
4.1
Great
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company was recommended by a friend
Company was recommended by a friend, staff were very helpful in finding me a lovely car . No problems at all.
18 August 2025
Unprompted review
Excellent service
Great service Finn, Thank you so much for getting my car ready on time.
27 August 2025
Unprompted review
Would recommend this company to anyone…
Would recommend this company to anyone they are a good set of lads who are super helpful and helped me choosing my new car. They made sure the car was fully serviced and MOTd for me as I have bad experiences with buying cars in the past. Safe to say i trust this company and have nothing but good things to say about the staff and my experience!
27 August 2025
Unprompted review
Very good experience buying my first…
Very good experience buying my first car through Motorshift , Thanks to Mark and the team for making this so easy , car was looking good on pick up all what was agreed to be done was done.
27 August 2025
Unprompted review
Lovely staff brilliant service
Recently took my Dad to purchase a car from here. Was really impressed with their service. Few minor issues with the car but they made sure they got everything sorted for him. I now have one happy Dad thanks to Mark for all your help and patience
26 July 2025
Unprompted review
Purchased a car about a month ago and…
Purchased a car about a month ago and at first I was feeling so deflated as it had a few minor issues with it, one being a squeaking noise which turned out to be a top mount needed replacing. Danny and Chris were very helpful and all the issues were sorted out and I was told in detail what was what. We initially travelled further than we would of liked for the spec car we purchased and so glad we did. Thanks guys.o
10 June 2025
Unprompted review
Great friendly service with no pressure
Great friendly service. Dealt with Danny who was fantastic getting everything laid out for me when buying a car. Explained the process in detail without pressure. The car itself is fantastic. Great aftercare service to. I would certainly recommend this firm (and have already done so). Especially if you have had bad experiences in buying second hand before. These guys are the real deal.
25 April 2025
Unprompted review
Friendly and helpful over moon with my…
Friendly and helpful over moon with my new car
23 March 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.