Put a deposit down on a car that was incorrectly listed as a hybrid model. Now every time I contact the company for a deposit refund, i’m told I have to wait for the sales advisor I dealt with to be a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Put a deposit down on a car that was incorrectly listed as a hybrid model. Now every time I contact the company for a deposit refund, i’m told I have to wait for the sales advisor I dealt with to be a... See more
Company replied
Great company e ellent what they do the staff are great what i like your zale tea. Let u look at vehicales there no presure with your loads of csr too choose and very cheap best company i have delt... See more
Just bought a cx30 from Liverpool branch. Guy the sales person was very pleasant and professional. Generous trade in for my old car. Car nicely valeted. Had a few battery warning lights up first day.... See more
Our sales person Tommie and very helpful and patient with us and took his time to show us a range of cars until we found the one that was right for us. He made sure the car was perfect when we picked... See more
The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Liverpool. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0151 527 7010 or live chat on our website - visit www.motorrange.co.uk. Ideally situated at the end of M57/M58 motorways, Motor Range Liverpool is simple to get to from all directions. You’ll find us opposite Switch Retail Park on Dunnings Bridge Road, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Dunnings Bridge Road, Liverpool, L30 6YW. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm
Dunnings Bridge Road, L30 6YW, Liverpool, England, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jamie was really friendly and helpful. Explained everything well and was just overall fantastic.

Reply from Motor Range - Liverpool
Caitlin was very helpful, friendly and accommodating. A very enjoyable experience all round.

Reply from Motor Range - Liverpool
I was very happy with service, especially George who helped me choose the right car!
Thanks so much. Chloe

Reply from Motor Range - Liverpool
The whole experience was hassle free, smooth and friendly. Starting from the lady who picked the phone to my initial inquiry of the availability of the car after finding this car online, asked her questions about the car and was more than happy to answer them. Booked in a viewing.
Was greeted by Matt who was lovely, he wasn’t the traditional salesman who tries to throw as much information as he could down my throat. He was very informative on the queries I had on the car. He threw me the keys and told me to have a drive. He advised me to go wherever I wanted and allowed me the freedom to test drive the car without his presence. Very important for a customer to drive and feel the car without the abnormal circumstance of a sales person either trying to sell X, Y and Z, distracting you from something that you really need to hear (ie abnormal engine noise) and just the simple awkward small talk.
Perhaps he understood that I had done my homework prior and that I
am into cars, or quite simply it’s his natural sales style. He had a non pushy/relaxed vibe about him. I had provided my feedback on the car after my test drive. He was eager to make things right. He is a man of his word and kept his promised. Even kept me updated on where the car was in the workshop. He let me know once the agreed work had been carried out and I went to collect the car the following weekend. Matt had kept his promise. Handed over keys and it’s safe to say that I had a fun drive home.

Reply from Motor Range - Liverpool

Reply from Motor Range - Liverpool
Excellent service and friendly sales person,

Reply from Motor Range - Liverpool
We where met by George who was very professional at his job wasn’t pushy we bought a car everything went smoothly was very happy with everything walked around for a while Nathan gave us a good deal

Reply from Motor Range - Liverpool
Amazing service. Brilliant staff, Thank you Andrei and Stephen

Reply from Motor Range - Liverpool
Everyone here was so helpful when it came to purchasing the best car. especially andrei and stephen. They made sure everything was perfect and ready on time for me.

Reply from Motor Range - Liverpool
Andrei was briliant very professional. easy and pleasant transaction.

Reply from Motor Range - Liverpool
I sold my car back to Motor Range after receiving a company car a few months after purchasing it from them. The online quote system was very easy to use and the whole process of selling my car to Motor Range was a doddle. There was no admin fee to pay, and I received the agreed amount to my bank account in less than 24 hours. The people I dealt with were very professional and friendly. I would certainly recommend Motor Range to anyone. Thank you.

Reply from Motor Range - Liverpool
They have been lovely from start to finish
Andrei&steve are the best in here😁

Reply from Motor Range - Liverpool
Just arranged a car for my Mum with John here. Cannot recommend highly enough. Very thorough and precise customer service and made the whole experience very simple. 5 stars.

Reply from Motor Range - Liverpool
Andrew was super helpful, he got us a great deal on a car and we walked out of Motor Range very happy!
Thanks Andre!
p.s. I think your pants aren’t that bad! 😁👍

Reply from Motor Range - Liverpool
Andrei provided us a great service and worked hard to make sure we could get the car on the same day. Would recommend him to anyone looking for a new car.

Reply from Motor Range - Liverpool
10/10 experience from Georg smooth as possible transaction with full clarity

Reply from Motor Range - Liverpool
Overall fantastic experience. Couple of niggles with the car, but mostly sorted out by the team. Still need to get a couple of bits done, but booking in over the next couple of weeks. Guy treated us very well, only challenge was us having to chase for updates, would have preferred more contact the other way round, but overall excellent. Second car from Motor Range (first was daughters) and would definitely recommend.

Reply from Motor Range - Liverpool
Matty was a great help from the beginning of the process. Easy to get hold of and was allways there to help

Reply from Motor Range - Liverpool
Overall from start to finish the process was simple and easy Jamie even gave good background knowledge about some of the cars I was looking at and was very helpful

Reply from Motor Range - Liverpool
Jason was great with the whole process from start to finish, helped with the small details to make the purchase as fluid and stress free as possible.

Reply from Motor Range - Liverpool
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.