Sold our mini cooper and got a very fair price. Collected promptly without any hassle. Funds transferred immediately before car left. Ben was very helpful and courteous. Very professional and se... See more
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Review summary
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Reviews shaping this summary
sold my car to motormoolah and got the highest offer, and understood the car had no history and were so understanding! the onyx collection team, connor and cash were so lovely and friendly and made me... See more
Company replied
Straight forward process from initial conversation re my vehicle to obtaining a quote and then uploading of paperwork and collection. All very quick and easy - price quoted didn’t change and monies we... See more
Company replied
Overall good and pleasant service. Sold my car with no issues. However when they first attempted to arrange collection of the car the person assigned didn't follow through but after speaking with Mone... See more
Company replied
Company details
Written by the company
Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.
Contact info
Hilton Garage, DE655FJ, Derby, United Kingdom
- buying@motormoolah.com
- motormoolah.com
4.6
Excellent
895 reviews
Replied to 49% of negative reviews
Typically replies within 1 week
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Really easy experience!
Really easy experience!! Great tech to upload documents etc and Ben was really helpful!
Driver that came to pick up the car really friendly and a pleasure to deal with and cash in the bank before he drove away
All in all a great service I would recommend
5 February 2026
Unprompted review
Reply from Motormoolah
Thank you for such a great review. We’re really pleased to hear that you had an easy experience and found our technology simple to use for uploading documents. It’s lovely to hear that Ben was so helpful, and that our driver made the collection process smooth and pleasant — with payment in the bank before driving away.
We truly appreciate your recommendation and hope to help you again in the future.
– The Motormoolah Team 🚗
Con artists from start to finish
Con artists from start to finish!
Avoid at all costs!
4 February 2026
Unprompted review
Reply from Motormoolah
We’re genuinely sorry to hear that you’ve had a negative experience. This is certainly not the level of service we aim to provide. We take all feedback seriously and would like to investigate what went wrong.
Please contact our customer service team at kt@hiltongarage.co.uk so we can better understand the situation and work to resolve it for you.
– The Motormoolah Team 🚗
Great service,
Absolutely amazing, got valuation online, few messages away agreed on the deal to sell my car, dropped off same day and in less than an hour I was on the way back home. Imogen from Motormoolah (Derby) was very professional and friendly, informed about all sale steps, can’t be more impressed. Guaranteed price was in my bank within minutes, Definitely recommend.
31 January 2026
Unprompted review
Reply from Motormoolah
Thank you for such an amazing review. We’re delighted to hear how smooth and quick the process was for you — from getting your online valuation to agreeing the deal and completing the drop-off all on the same day.
It’s great to hear that Imogen from our Derby team was professional, friendly, and kept you well informed throughout the sale — we’ll be sure to pass on your kind words to her. We’re especially pleased that the guaranteed price was in your bank within minutes.
Thank you for the recommendation, and we’d be very happy to help you again in the future.
– The Motormoolah Team 🚗
Poor over all
Everything was smooth until sale of car and sent three people go pick car up, i’ve sold via motorway various times and this is by far the worst , i couldn’t be there due to work commitments and made my Missus feel uncomfortable were she had to message me of her where abouts incase as she had get in why they took for drive (motorway don’t do this) said issue with mirror and 3 years had car and never had any issue missus said he pulled it down and said it fell down, said was dirty but wasn’t just dusty of a usual car (no point valeting as said on phone to them previous) also mentioned and uploaded a pic of a slight scratch and made some mad thing up and never told them and reduced price although all pics sent prior including scratch
Very doubt will use them again and i’d be wary using them or make sure your not a women when selling to them
26 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your feedback. We understand your frustration, and we genuinely regret that your experience did not meet expectations. To clarify, Motorway does not buy cars directly — they act as a platform connecting sellers with dealers, which is why the process can sometimes differ. In contrast, Motormoolah buys cars directly from sellers, which allows us to control the entire process and offer a more seamless experience.
That said, we do apologize for the discomfort your partner experienced during the collection and any confusion about the vehicle's condition. We take all feedback seriously and would like to look into this matter further. Please reach out to our customer service team at kt@hiltongarage.co.uk so we can address your concerns and resolve the issue.
– The Motormoolah Team 🚗
Luke was amazing
Luke was amazing , one of the best ive dealt with in the industry
24 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your kind feedback. We’re thrilled to hear that Luke made such a great impression and is one of the best you’ve dealt with in the industry — we’ll be sure to pass on your comments to him.
We really appreciate you taking the time to share your experience.
– The Motormoolah Team 🚗
Decided to sell my Renault Clio 21…
Decided to sell my Renault Clio 21 plate via Motorhoolah.
From start to finish no issues, fair price for car & good communication from Transport company..
Money transfered into account before they drove car away..
23 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your feedback. We’re delighted to hear that the process of selling your Renault Clio was smooth from start to finish, and that you were happy with the fair price and clear communication from our transport team.
It’s great to know the payment was in your account before the car was collected. We really appreciate you sharing your experience.
– The Motormoolah Team 🚗
From phoneing motormooler was agood…Car.
From phoneing motormooler was a good deseision to sell my car to you not pushy explayned everything .came to pick up explayned everything to me was a lovely young lady a very good experiencewould recomend you to everybody well worth it thank you.
19 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your wonderful feedback. We’re thrilled to hear that your experience from the first phone call to collection was smooth and informative. It’s great to know our team made everything clear and enjoyable, and that you felt well looked after.
We really appreciate your recommendation and are glad you had such a positive experience.
– The Motormoolah Team 🚗
I was sceptical about using one of…
I was sceptical about using one of these companies. I had a great experience. No hassle, no trying to knock me down in price. Checked my car. Money in bank straight away. I would use them again.
17 November 2025
Unprompted review
Reply from Motormoolah
Thank you for sharing your experience. We’re delighted to hear that we were able to put your mind at ease and provide a hassle-free process, with a fair price and immediate payment.
We really appreciate your trust and look forward to helping you again in the future.
– The Motormoolah Team 🚗
Easy & Stress Free
I helped my dad to sell his car through Motormoolah and had a fantastic experience. He’s not very confident dealing with online companies, so it was such a relief to have such a smooth, easy process. We received a quote higher than competitors, and we were never knocked down on the price! The car was collected quickly and the money in his bank as the car left the driveway. Everyone we dealt with from sales person to collection company was friendly and helpful!
Overall, a very easy stress free way to sell your car!
17 December 2025
Unprompted review
Reply from Motormoolah
Thank you for your fantastic feedback. We’re delighted to hear that the process of selling your dad’s car was smooth and stress-free, and that you felt confident throughout. It’s great to know you received a competitive quote and that the price was honoured, with payment in the bank as soon as the car was collected.
We’ll be sure to pass on your kind words to everyone involved — from our sales team to the collection company. We really appreciate you sharing your experience!
– The Motormoolah Team 🚗
I sold my six year old Audi to Hilton…
I sold my six year old Audi to Hilton Garage today and it was a real pleasure. Ben was very professional and a credit to the industry which sometimes gets a bad press. I will definitely use this garage again when I have another car to sell.
8 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your kind feedback. We’re thrilled to hear that selling your Audi was a real pleasure and that Ben provided such a professional and positive experience — we’ll be sure to pass on your compliments to him.
We look forward to helping you again whenever you’re ready to sell your next car!
– The Motormoolah Team 🚗
I had a very easy and straightforward…
I had a very easy and straightforward experience selling my BMW through MotorMoolah. They offered me the highest valuation for the vehicle, which I was really pleased with. The collection process was excellent, and Mitchell carried out a thorough valuation on collection. He was friendly, very professional, and made the whole process smooth and stress-free. I’d happily recommend MotorMoolah to anyone looking to sell their car.
8 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your fantastic review. We’re delighted to hear that selling your BMW was easy and straightforward, and that you were happy with the valuation you received. It’s great to know that Mitchell made the collection process smooth, friendly, and stress-free — we’ll be sure to pass on your kind words to him.
We really appreciate your recommendation and look forward to helping you again in the future.
– The Motormoolah Team 🚗
I sold my second wife to Motormoolah
I read quite a lot of reviews on Trustpilot and other sites, and there were some negative comments. Overall though, the whole journey was smooth and easy.
Uploading the photos was a bit challenging, but the team communicated well throughout, guided us step by step, and provided a solid quote for my second “wife”.
The team came to my house for the inspection, took the car for a short 2-mile test drive, and everything was signed off for payment on the spot.
To be honest, the price was slightly above the general market price when compared with larger platforms like Carwow and others, but the process itself was straightforward and hassle-free.
7 January 2026
Unprompted review
Reply from Motormoolah
Thank you for taking the time to share your experience. We’re glad to hear that, despite some initial challenges with uploading photos, our team was able to guide you step by step and provide a solid quote for your car. It’s great to know the inspection and test drive went smoothly, and that payment was completed on the spot.
We’re especially pleased that you found our process straightforward and hassle-free, and that the price we offered compared well with other platforms. Your feedback is greatly appreciated!
– The Motormoolah Team 🚗
If you are honest about the condition…
If you are honest about the condition of your vehicle, even tiny things then you will get the price quoted.
Found the whole process from first phone call to collection smooth, apart from uploading documents which had to do several times to get them to go through. But not going to mark down on that.
Had been to Webuyanycar first who quoted me under Motormoolah then when I took the car knocked £800 off. Got £1200 more with Motormoolah! On the phone, helpful, talked me through the process and said if uploaded documents and photos within a certain time would get extra £100. Which I did!
Got message from Onyx collection company telling me the day and a.m. Today got message to tell me on way and would arrive about 8.30am. Bang on time. Bee the young man we dealt with was lovely, friendly and polite. Ten out of ten to him.Went out on a test drive with my husband. He did the V5 online for me, so helpful. He Contacted the office and they paid into my bank within five minutes. Handed over the keys and all done. Going to recommend them to anyone I know who wants to sell a car.
7 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your fantastic review. We’re delighted to hear that the whole process — from your first phone call to collection — went smoothly, and that you received a great price for your car compared with other platforms. It’s wonderful to hear that our team guided you through each step, including the document upload and V5, and that Onyx and Bee provided such a friendly and professional collection experience.
We’re especially pleased that payment was in your account so quickly and that you felt well looked after throughout. Thank you for your recommendation — it means a lot to us!
– The Motormoolah Team 🚗
Easy and transparent communication
Easy and transparent communication.
Courier arrived as planned, checked over the car and sent pictures to the garage. The garage did knock off £150 in total for 2 badly scuffed alloys which I expected. Payment made with no fuss and car driven away within the hour. Would definitely recommend
6 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your feedback. We’re delighted to hear that you found our communication easy and transparent, and that the collection process went smoothly. It’s great that everything, including the minor adjustment for the alloys, was handled as expected and that payment was made quickly.
We really appreciate your recommendation and look forward to helping you again in the future.
– The Motormoolah Team 🚗
Amazing
Amazing.
Quick transaction.
Stuck to their word.
Delighted with the service.
12 December 2025
Unprompted review
Reply from Motormoolah
Thank you for your fantastic feedback! We’re thrilled to hear you found the transaction quick, smooth, and reliable. Your kind words mean a lot to us.
– The Motormoolah Team 🚗
Absolute pleasure to deal with
Absolute pleasure to deal with. Good communication and prompt service. Highly recommended
11 December 2025
Unprompted review
Reply from Motormoolah
Thank you for your kind feedback. We’re delighted to hear that you enjoyed the experience, found our communication clear, and appreciated our prompt service.
We really appreciate your recommendation!
– The Motormoolah Team 🚗
Great to deal with
Great to deal with, Ben and Ant and also Zaid from Onyx who appraised and collected the car were are polite and friendly. Good price for the car.
6 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your wonderful feedback. We’re delighted to hear that Ben, Ant, and Zaid from Onyx provided polite and friendly service throughout the process. It’s great to know you were happy with the price for your car.
We really appreciate you sharing your experience!
– The Motormoolah Team 🚗
Honest quote, and great customer care
I submitted my car details online and received a competitive quote for my vehicle which I was happy with. I had excellent communication with Kierran, and when I handed my car to him I was paid the full amount there and then what I was quoted on line. This is by far a better way of receiving more for your old car rather than part exchange. I will certainly spread the word amongst my circle of friends. Very impressed.
4 January 2026
Unprompted review
Reply from Motormoolah
Thank you for your fantastic feedback. We’re delighted to hear that Kierran provided excellent communication and that the process was smooth, with payment made immediately for the full online quote.
It’s great to know you found our service a better option than part exchange, and we really appreciate you spreading the word to your friends.
– The Motormoolah Team 🚗
Easy to deal with over the phone
Easy to deal with over the phone. Josh came out and was very helpful and fair and dif a brilliant job when picking it up.
31 December 2025
Unprompted review
Reply from Motormoolah
Thank you for your feedback. We’re delighted to hear that Josh provided helpful and fair service, and that the collection process went smoothly. We really appreciate you taking the time to share your experience!
– The Motormoolah Team 🚗
Waste of time
Waste of time. Tried to knock £500 for a few tiny scratches (I didn’t even notice) and some ‘gunk in the oil cap’? Bunch of rubbish, just an excuse to get money off. I reluctantly agreed to a £200 reduction which they accepted but then they changed their mind last minute and said they wouldn’t take it. Absolute waste of time.
Response to below response: I was never told that this was the reason you aborted. What’s laughable is that I actually had the clutch replaced around 3-6 months ago and I could have provided proof of this if asked. I even told the initial person on the phone I had the clutch replaced. I have never noticed a burning smell while driving my car, especially not recently. Absolute nonsense. Don’t bother responding again as I don’t believe a word you say.
23 December 2025
Unprompted review
Reply from Motormoolah
Hello,
We’re sorry to hear that you feel this way, however we do need to clarify the reason the purchase was aborted. Aborting a vehicle is not ideal for us and is something we only ever do if we genuinely have to.
In this case, the decision was not taken lightly. During inspection there was a burning smell coming from the clutch and concerns around the bite point, which indicated that the clutch may require replacement. This is a significant mechanical issue and not something we could proceed with, regardless of any prior discussions around minor cosmetic marks.
We appreciate that this was frustrating, but our decision was based purely on the condition of the vehicle and the potential repair costs involved, not as an excuse to reduce the price.
Motormoolah Team
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