All the team at Motorlet were so helpful in arranging the process of leasing 2 vehicles, delivery was perfect. Cars were presented perfectly too. Highly recommend this company to anyone looking to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop ev... See more
Company replied
Never leased a car before and it was a family member who pointed me in Motorlet’s direction. The customer service is top tier from Alex and I was informed about every update every step of the way. Can... See more
Company replied
I couldn’t recommend a Wendy, Nina and the team enough. Really efficient service. I got sent quotes quickly with responsive replies to questions. Wendy liaised with Audi efficiently and kept me update... See more
Company replied
Company details
Written by the company
Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.
Contact info
Upton House, SG8 5AY, Royston, United Kingdom
- 03332026668
- customerservices@motorlet.co.uk
- motorlet.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Wendy's excellent service
Wendy's customer service was incredible. She was polite, responsive and friendly. She kept me posted on updates about my car and answered every question I had swiftly.
I highly recommend using motorlet for car leasing
15 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Matt and for your comments about myself, it is very much appreciated, thank you. We are so pleased you would highly recommend us and we look forward to arranging your next lease, kind regards Wendy
Good Experience
First time I have leased a car and found the whole experience very smooth with Motorlet.
Rob who was my lease consultant, was very helpful and always on hand for any queries.
Once the application was completed, Wendy the Customer Services manager was very helpful, keeping me updated with progress.
Would thouroughly recommend Motorlet for anyone looking to lease a car.
17 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Carol, we are so pleased Rob was very helpful and always on hand for any queries. Thank you also for the comments about myself, we are so pelased you would recommend us. We look forward to arranging your next lease, kind regards Wendy
Very smooth and easy process.
Very smooth and easy process.
I totally recommend Motorlet as I am using theor services for the second Pch lease contract.
Thank you, Wendy!
11 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Valentina, we are so pleased you would recommend us and this is your second lease vehicle with Motorlet, thank you Valentina, your very welcome. We look forward to arranging lease number three, kind regards Wendy
Great Service
Sian was so helpful and patient. Really made the process as simple as it could be. Highly recommend.
8 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Errol, we are so pleased Sian was helpful and patient and she made the process as simple as it could be. We will keep you updated on the progress of your order, kind regards Wendy
A positive experience
A great price and frequent and helpful communication throughout.
7 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Nigel, we are so pleased it was a great price and you had frequent and helpful communication throughout. We look forward to arranging your next lease, kind regards Wendy
Would definitely recommend
Motorlet went above and beyond to make the whole process uncomplicated and stress-free. Huge thank you to Siân and Wendy for everything. They were brilliant!
1 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Dominique, we are so pleased we went above and beyond to make the whole process uncomplicated and stress free. Thank you for your comments about Sian and myself, it is much appreciated. We look forward to arranging your next lease, kind regards Wendy
Rob & Wendy were great at Motorlet
Rob & Wendy were great at Motorlet. Kind, knowledgeable and always on hand to assist me through a process I have not done before they made this easy for me and I got my dream car at the end of it.
7 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Morgan, we are so pleased Rob and myself were kind, knowledgeable and were always on hand to assist you with your first lease and we could get you your dream car! We look forward to arranging your next lease, kind regards Wendy
Very Helpful throughout
Very Helpful throughout. nothing ever a problem and always there to help.
7 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Mike, we are so pleased we were very helpful throughout and we were always there to help. We look forward to arranging your next lease, kind regards Wendy
EXCELLENT CUSTOMER SERVICE …
This experience has been nothing but amazing easy and i have had a wonderful experience from start to finish and Sian has been nothing but exceptional i would highly recommend the company and would give them 5 stars without hesitation.
4 April 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Jane, we are so pleased you had excellent customer service and Sian was exceptional. Thank you for giving us 5 stars. We look forward to arranging your next lease, kind regards Wendy
Lovely service from Rob and Wendy at Motorlet
We have now dealt with Rob and Wendy on around 3 car deals. They are both great, responsive and available.
The after care has also been good, both Rob and Wendy have reached out to check on how we are getting on.
I would really recommend Motorlet to anyone, as Rob and Wendy have always given us a very good service.
Thank you Rob and Wendy, I am sure there will be more deals to be made in the future.
7 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Karim, we are so pleased you had lovely service from Rob and myself and you would recommend us. Thank you for returning to Motorlet for your lease vehicles, we look forward to arranging the next one, kind regards Wendy
Reply from Motorlet Ltd
Thank you for leaving us a great review Stewart, we are so pleased you had great customer service. We look forward to arranging your next lease, kind regards Wendy
Wendy and Sian were very friendly and…
Wendy and Sian were very friendly and helpful and answered all of my questions quickly and in full.
31 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Karen, we are so pleased Sian and myself were very friendly and helpful and answered all of your questions quickly and in full. We look forward to arranging your next lease, kind regards Wendy
Responsive, approachable and great communication.
Nina and Wendy were responsive and helpful throughout the process of leasing the vehicle. I cannot fault their communication and Wendy went above and beyond to get the car to me within a very tight timeframe. Great service, thank you!
20 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Jill, we are so pleased you had great service from Nina and myself and we could arrange the delivery very quickly for a date that worked well for you. We look forward to arranging your next lease, kind regards Wendy
Excellent service from start to finish…
Excellent service from start to finish second car with these guys always pleasant and helpful
7 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Dan, we are so pleased you had excellent service from start to finish and this is the second vehicle you have leased with us. We look forward to arranging lease number three, kind regards Wendy
Everything was so easy start to finish
Everything was so easy start to finish; built a deal, found the stock, made adjustments for me. Nothing was too much hassle and process was very clear and efficient. Big shout-out to Wendy and Nina.
3 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Andrew, we are so pleased everything was so easy from start to finish. Thank you for the shout out to Nina and myself. We look forward to arranging your next lease, kind regards Wendy
Great communication throughout the…
Great communication throughout the whole process
31 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Gary, we are so pleased you had great communication throughout the whole process. We look forward to arranging your next lease, kind regarsd Wendy
Really good company !!
Really good company !!
Helpful from start to finish . No hard sell or pushy just good solid communication . Can’t praise them enough tbh
28 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Richard, we are so pleased we were helpful from start to finish, there was no hard sell, just good communication. We look forward to arranging your next lease, kind regards Wendy
Very good lease experience with Motorlet
Just received lease car facilitated by Motorlet.
Excellent customer service from Sian Owen and Wendy John.
Very responsive to all my queries and managed the whole process from start to finish.
Would certainly recommend to others.
Stephen Hanover
31 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Stephen, we are so pleased you had excellent customer service from Sian and myself and that you would recommend us. We look forward to arranging your next lease, kind regards Wendy
Great service
My contact Wendy has been great dealing with any of my questions throughout the various stages of the process. SO nice to get a phonecall to see if everything had gone OK with the car delivery yesterday
31 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Julia, we are so pleased you had great service and thank you for your comments about myself, it is much appreciated. It was nice to catch up with you yesterday to make sure the delivery all went well. We look forward to arranging your next lease, kind regards Wendy
Highly recommended
Highly recommended. The team are super responsive, with clear and regular communication
28 March 2025
Unprompted review
Reply from Motorlet Ltd
Thank you for leaving us a great review Scott, we are so pleased you would highly recommend us and the team are super responsive, with clear and regular communication. We look forward to arranging your next lease, kind regards Wendy
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