Russ who dealt with us was absolutely fantastic. He was very clear about the car, sent videos and as much information as we could need. He made the process so easy and enjoyable. Would absolutely rec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peter was extremely helpful and patient during the whole process, he made sure I was getting the best deal possible for my finance and kept me updated throughout. I never felt pressured at any point a... See more
Company replied
Perfect customer service easy to deal with from start to finish going above and beyond from first contact through to being picked up from the station and handover of the car. Had brilliant service all... See more
Company replied
Simon in Sales, Elvis and Ama were brilliant. My whole journey of reviewing, purchasing and delivery was very good. I was kept updated, they helped me with an independent aa inspection too. Thanks fol... See more
Company replied
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Owen is a great salesman
Had a lovely deal with Owen as he helped me tremendously through purchasing a great car and was really impressive with his ability and skills. Would highly recommend.
14 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Owen helped you throughout your purchase and made the experience such a positive one. It’s great to know you were impressed with his service, knowledge, and professionalism. We truly appreciate your recommendation and hope you enjoy your new car!
had a great experience buying my car…
had a great experience buying my car from this dealership. The salesperson was friendly, patient, and never pressured me into making a decision. The whole process was smooth the paperwork. Everything was clearly explained. I will definitely recommend this dealer to anyone looking for a reliable car.
10 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear you had a great experience buying your car from MotorGurus. It’s great to know our team were friendly, patient, and made the process smooth and pressure-free, with everything clearly explained. We truly appreciate your recommendation and hope you enjoy your new car!
Peter help me out massive when it came…
Peter help me out massive when it came to finance trying his best to get me the best deal possible for a lovely Skoda
10 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Peter was able to help you with the finance and worked hard to get you the best deal possible. It’s great to know you’re happy with your Skoda, and we truly appreciate your feedback. Enjoy your new car!
Poor aftersales care and very poor communication
Peter at motor gurus was brilliant from start to finish until I had driven away from the site and found there to be issues with the car. I am.now left in limbo while emails are constantly ignored. So great service and communication when taking your money and then when comes to sorting any legal issues out they forget you exist.
8 April 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel let down by the aftersales experience following your purchase.
We’re pleased to hear Peter provided a positive service during the buying process, but we are disappointed to read your comments regarding communication after collection. Customer care does not end once a vehicle leaves our site, and we take concerns about aftersales support very seriously.
We would like the opportunity to review this matter properly and understand what has happened with the vehicle and the communication you have received. Please contact our management team directly with your vehicle details and any outstanding issues so we can look into this further and work towards a resolution.
We apologise for any frustration caused and appreciate you bringing this to our attention.
Great communication thought out the…
Great communication thought out the whole process and amended any issues I had with the car no questions asked
7 April 2026
Unprompted review
Volvo purchase
Nice, friendly sales. No pressure. Gave us time to look and think
6 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear there was great communication throughout the whole process and that any issues with the car were resolved quickly and without hassle. We truly appreciate your feedback and hope you enjoy your new car!
Peter was great full of experience and…
Peter was great full of experience and very helpful. Everything went very smoothly. He even paid the tax out of his own pocket, I did reimburse him tho.
5 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Peter was helpful, experienced, and made everything go smoothly for you. It’s great to know he went the extra mile to help with the vehicle tax as well. We truly appreciate your feedback and hope you enjoy your new car!
Cannot recommend Simon at MotorGurus enough
I had already found a car that I liked on the website, and Simon was nothing but helpful and friendly from the moment I called him, when I went to look at the car in person, to when I actually purchased it and brought it home. I cannot recommend MotorGurus or working with Simon enough. Incredibly knowledgeable, helpful, and friendly.
4 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re delighted to hear Simon was helpful and friendly from your first call right through to viewing, purchasing, and taking your car home. It’s great to know his knowledge and support made the experience such a positive one. We truly appreciate your recommendation and hope you enjoy your new car!
Went to get vw golf r services was…
Went to get vw golf r services was incredible russ helped me through the process and made it the hole journey easy and quick.
4 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your great review! We’re really pleased to hear the service on your VW Golf R was incredible and that Russ made the whole process easy and quick. We truly appreciate your feedback and hope you enjoy your car!
Dan was very helpful in finding me a…
Dan was very helpful in finding me a car, he got everything sorted and managed to get everything fixed, would definitely recommend and will definitely be coming back. He kept me updated every step of the way and whilst I was deciding whether I want the car or not he was very patient with me.
1 April 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Dan was helpful in finding you the right car and got everything sorted for you. It’s great to know he kept you updated every step of the way and was patient while you made your decision. We truly appreciate your recommendation and look forward to welcoming you back to MotorGurus in the future!
Car Purchase
I saw the car in Autotrader and made an offer. I spoke to the representative Russ who was very helpful. We came to an agreement and I made a deposit. The next day I caught the train to Sheffield and Russ met me at the station and took me back to the dealership. The car was immaculate so we went in and ran through all the relevant paperwork. Within a short time the car was mine and ready to drive. I could not be more pleased with the service that was provided. 1st class
31 March 2026
Unprompted review
Reply from Motorgurus
Thank you for your fantastic review! We’re delighted to hear you had a first-class experience with MotorGurus. It’s great to know Russ was helpful from the first phone call, helped make the process smooth, and even collected you from the station before bringing you to the dealership.
We’re really pleased the car was immaculate and that everything was completed quickly and clearly. We truly appreciate your feedback and hope you enjoy your new car!
Dan helped me to get on the road…
Dan helped me to get on the road quickly, car is lovely
28 March 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to write us a 5 star review, we are pleased to hear you are happy with your new car.
Regards
Motorgurus.
Just purchased a car with Russ very…
Just purchased a car with Russ very professional and helpful would definitely recommend this company to other people 5star experience.
28 March 2026
Unprompted review
Reply from Motorgurus
Thank you for your 5 star review, and thank you for your kind words for Russ.
Regards
Motorgurus.
Had a really good experience with Dan
Had a really good experience with Dan, saw a Vehicle online and I was in it the next day with finance all sorted!
27 March 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to write us a 5 star review, pleased to hear that Dan gave you a great experience.
Regards
Motorgurus.
Joel will brilliant
Joel will brilliant, he went above and beyond to make sure I drove away within the hour
26 March 2026
Unprompted review
Reply from Motorgurus
Thank you for your lovely review, I will pass you regards on to Joel.
Regards
Motorgurus.
Bought a new car very happy with the…
Bought a new car very happy with the service and issues we had with the car and how Pete sorted them all for me
25 March 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, we are glad to hear that you are happy with both the service and the car.
Regards
Motorgurus.
Buying new car
Pete was a great help when buying my new car. Full or information and helped me get the best deal that worked for me
25 March 2026
Unprompted review
Reply from Motorgurus
Thank you for taking the time to leave us a 5 star review, and thank you for your kind words for Pete.
Regards
Motorgurus.
I went to motor gurus for a new car
I went to motor gurus for a new car, I have used them before and was really happy with the service I got. Dan helped me pick the perfect car and made the whole process enjoyable and stress free. He couldn’t do enough to help me and was always on the end of the phone if I needed him. Thanks again I’m sure il be a returning customer
24 March 2026
Unprompted review
Reply from Motorgurus
Thank you for you lovely 5 star review, its great to read that Dan gave you a great customer journey. Thank you for coming back to us for another car and we look forward to seeing you again in the future.
Regards
Motorgurus.
The service was great by simon
The service was great by simon, and super helpful and straight to it.
Amazing workers
Honorable mentions to-
Young Ali for making this all possible
21 March 2026
Unprompted review
Reply from Motorgurus
Thank you for review and for your kind words for Simon, I will also pass you regards on to Ali.
Regards
Motorgurus.
We spoke with Pete who was brilliant
We spoke with Pete who was brilliant. He answered any question we had and very quick to show us the car we was looking for. All round great experience.
19 March 2026
Unprompted review
Reply from Motorgurus
Thank you for leaving us a 5 star review, and its nice to hear you had a great experience.
Kind regards
Motorgurus.
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