MOS.com really did stay in touch throughout the entire process and if you need assistance they are a text message away. Really good support. Sometimes a bit slow with updating the information on thei... See more
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They actually do have good customer service. And they respond quickly. But I am not about to pay $150 because someone listed for me the 3 federal and state grants that I already knew I qualified for.... See more
Mos.com have actually help be find some scholarships and helps me a lot in finding things. I'm still a junior in High School and this summer i'm becoming a senior, it's really hard to find things righ... See more
An amazing customer experience which these days, especially in this country is rare. Checked by email that they ship overseas , very quick response. Ordered and the large item was with me in the UK in... See more
Company details
About Mos
Written by the company
Reasons why students choose Mos:
Banking with no fees
Access the largest scholarship
pool in America
Find free money for
school and life
Real human experts help you
save on college
Send and receive money
instantly
Over 50,000 fee-free
ATMs
Mos is a financial technology company and is not a bank. Banking services provided by Blue Ridge Bank; Member FDIC. The Mos Visa® Debit Card is issued by Blue Ridge Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.
Contact info
660 4TH ST., 94107, San Francisco, United States
- 415-914-9642
- support@mos.com
- mos.com
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Tried to charge me for the full amount…
Tried to charge me for the full amount as if I had received help. Caught it while it was still pending and emailed them immediately. They were even more rapid at responding and just asked me to send verification that I didn't receive help from them. I did and before the charge even hit my account it was already refunded that same hour or two. I was late to get their help because I didn't know about them till it was late so I wasn't able to receive financial help. However, they moved quick, stayed true to their refund policy, and gave me zero problems.
They gave me my money back
So, I decided to use Mos and was happy with their service but decided to cancel my classes due to personal reasons. They refunded me the deposit and said they wouldn't charge me the full amount for getting financial aid.
Quick responses and very helpful
Quick responses and super helpful with any questions you have. They always stay in touch and make sure you get as much aid as possible.
They are legit.
Even though I completed my finical aid, I didn't start until March. With Mos, I didn't have to worry about my financial aid. Just like in their videos, Mos was able to help me with the entire process and they also research for more grants/loans that usually get left out when applying for the financial aid, itself.
Mos is a personal experience that really gets you all the financial aid possible
Mos was a great help! My personal advisor always made sure to give me all the steps to receiving my financial aid. I was constantly reassured and asked if there was anything else I needed help with. Even after getting all the help I needed, I was informed that I could go to my advisor for any other college questions I had. Mos is really a personal experience that ensures you receive all the college help financially and generally that you could need. I definitely recommend Mos for all high school students. It's the best help you can get.
They really spent time to help me in my…
They really spent time to help me in my special circumstances to ensure that I got the best financial aid package from my school. I'm honestly surprised they didn't give up on me for how long and complicated the process was.
I saw an ad for MOS.com and was…
I saw an ad for MOS.com and was skeptical at first. As I read more into the company I came across the option to pay $1 upfront then the $148 later if I received the financial aid from funding sources they found for me. This seemed reasonable because I could receive a refund of the $1 and not have to pay the $148 if I didn't get any additional funding. MOS.com did find additional funding options for me but none of the new ones were available at my university. I emailed MOS.com this information and asked for a full refund/cancellation in which they willing agreed to. I appreciate a company who holds true to their word.
Do not do it
Do not do it! They basically fill out the fasfa for you and most people already know how to do or have already done that. They make it seem like they find you money else where and that's how they get you because they don't. Don't pay someone to do something you can do yourself for free. Also if you want to delete your account, prepared to be ignored for DAYS. I had to threaten them by getting my dad who is a lawyer involved and when I sent that message, I got a response in minutes. I wish I could give this company no stars and I hope they go out of business!
I have to give this company two thumbs…
I have to give this company two thumbs up. When I first went to sign up I had a problem with the application accepting my social security number so I contacted them and they told me exactly what to do. I followed their instruction and I was able to complete my application. Since then they have taken such a burden off of me. I have not had to worry about financing for my bachelor's degree because they have done such a fabulous job doing that for me. They have already submitted it to my college of choice and now I'm just waiting on my college to send me my financial aid package. The cherry on top, is the fact that I haven't paid them anything yet. I won't pay them until April 30th once everything is settled. So they are literally working for me for nothing until then. If it wasn't for the folks at MOS I would still be struggling with student loans and financial aid. They know more than I do. I will use them every year because they have gained my trust. I highly recommend them to any student who wants to just focus on the curriculum and not worry about where the funds are going to come from
What a joke
What a joke. Taking advantage of people who don't take due diligence and actually research the terms of an agreement. I do not need to pay $150 for someone to tell me about a grant that I am already aware of, qualified for, and have accepted. Learn from me and do your own research before reaching out to anyone regarding financing education.
FAFSA was completed in November 2019
I had to send the following email after my son and I were mislead into thinking that MOS was only applying for scholarships and grants after we stated that we only wanted help with scholarships and grants. He did not need assistance completing the FAFSA as we completed it in November of 2019. I sent a text message to the number I received stating that if I needed any help to text this number or send an email. I have not received a reply back as of yet.
Letter to the company:
As an attorney, I have advised my son that he has 24 hours to decide on whether or not I want to be in contract with a contractor (your service). After my son stated a few minutes ago on your app that he did not need help completing the FAFSA and only needed help with scholarships and grants, your app sent us directly to questions that were questions that are asked on the FAFSA website. We completed his FAFSA in November of 2019, and his college acknowledged that it had received the FAFSA. He has submitted his paperwork for the verification process, so we do not need to pay $148 for something to be done that has already been completed. Thank you.
Better options to cancel need to be created. If a person does not need FAFSA completion assistance, your company should not take that person's money. This app seems misleading and the terms of the contract/deal should be spelled out in advance and a person should not have to search for them. We also need to know if you are going to complete the FAFSA regardless of whether we need assistance in advance so we will not use the app.

Reply from Mos
Their efforts and their customer…
Their efforts and their customer service are aces in my book. I will have more to say once the grants arrive.
You should check it out
I first saw Mos on a youtube ad and thought hm.. i should check it out it’s good to have someone explain thing more clearly about the FAFSA. It’s $149 which is quite hefty but it’s great on all the support and care they give there there costumer. My advisor is Kevin and he is just fantastic. I was originally given 7,000 from my aid but with Mos I got 6,000 more which is amazing. I really do recommend Mos because they are always 101% on top of everything and I thank them so much for that.
Life saver!
I am so happy I chose Mos! Robin is a life saver. She helped me through the entire process and I ended up getting more aid that I had ever anticipated. I’ll be referring Mos to my friends and family. Thank you so much!
I would give it 0 stars
I would give it 0 stars. There is no way this company is legit or legal. I gave my whole information to them and then when they looked at my fafsa they kept saying that still need to sign my fafsa. My fafsa is signed. If you want to get scholarships or Grant's it's better to do it yourself.

Reply from Mos
Mos is amazing! Highly recommend to all students
I signed up for Mos a few months ago and I am so glad that I did. My advisor, Emi, is so helpful in answering all my questions. I love how everyone at Mos truly wants to help each student get better financial aid. For me, going through the financial aid process was confusing on top of college applications, so working with Mos has been a life saver. I am definitely going to continue using Mos all throughout college. You should definitely check Mos out if you haven't already! :)
I got more than two thousand extra so…
I got more than two thousand extra so that's awesome!
Great experience, service, and care from MOS!
After receiving $0 from financial aid for the third year in a row, I decided to give MOS a try. I did the pay later option and began filling out the application. Immediately, I received a text that offered me help filling out the application, if I needed it. Once the application was submitted I was kept completely in the loop with detailed but easy-to-understand emails about what MOS was doing with my application and which step they were at in the process. They responded to my questions very quickly and were extremely knowledgable, helpful, and kind. MOS checked if I qualified for any more government aid than what I was already getting. Unfortunately, and at no fault to MOS, I did not qualify for any more aid than what I knew about before using MOS. BUT because MOS was not able to find me more aid they refunded/did not charge me for the service. MOS is an amazing service that could help students if they qualify! The MOS team was even considering my family's special circumstances to help me find more aid. They truly go above and beyond! The information they ask for on the application is sensitive but they use it strictly to find you aid and apply you for it. I had a PHENOMENAL experience with MOS and would recommend every student to just give it a try because even if MOS isn't able to find you more aid, they will not charge you, so it's worth a shot.
Having some one in the financial aid department that is out side of your school should almost be mandatory
In my opinion this is hands down, a must have service! It is invaluable; all of the financial aid they sign you up for that you have available to you that have no idea exists, but more importantly they value they bring you when they check your financial aid availability to what your school is giving you!! Having some one in the financial aid department that is out side of your school should almost be mandatory and can save you literally thousands in the short and many more in the long term. I came in late to the school year so they were not able to get me aid for this school year but will for the next; so they instead took it upon them selves to double check my financial aid scenario just to find sure enough i was not receiving full grants and was taking more loans than I should be. With out Mos I would have taken more student loans than needed and that really does save you thousands! If that doesn't show the work and moral ethics of the company than I don't know. The fee is very very minimal compared to what it saves you in the long hall. (and i didn't have to even ask) I will fully support their cause and services and . I'm a 37 year old man not new to the system of schools and they really surprised me with their knowledge and customer service and care.
Great Ratings
It is a very good service.I like how they help me out clearly and specifically. I would recommend them to any other student. I got an additional $4,000 dollars in financial aid with Mos and my financial aid advisor guided me through the entire process with my financial aid office.
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