Mortgages with Hannie & Co Reviews 93

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making the mortgage process smooth and understandable. Many people highlight the excellent service received, noting that the team goes above and beyond to provide valuable advice and support, ensuring a positive and reassuring experience. Consumers frequently mention the fantastic customer service, appreciating the clear communication, timely responses, and the personalized approach taken to address their individual needs and concerns. Reviewers feel at ease discussing their finances and find the team to be friendly and approachable.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team's... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight the helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

We were recommended Claire by a friend who had used her help for her first house purchase. Claire helped us get a great mortgage rate for our first home purchase base back in 2019. She met us for coff... See more

Rated 5 out of 5 stars

From the first time buyer event back in February to us completing on our first home last week, everyone at Mortgages with Hannie has been a pleasure to deal with. Nothing was too much trouble and the... See more

Rated 5 out of 5 stars

Cannot thank kayleigh and the rest of the team for all their help in securing our mortgage and helping us buy our first home. I was so nervous about trying to figure out what I needed to do but the w... See more

Rated 5 out of 5 stars

Kayleigh was friendly, excellent at explaining all of our options and clearly answered our questions. Great, unbiased advice that really helped us understand what sort of mortgage would work best for... See more


Company details

  1. Mortgage Broker

Written by the company

🏆 Award Winning Mortgage Advisers 🏡 First Time Buyers | Movers | Buy to Let’s | and More! 🩵 Personal Protection


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The best service, amazing team!

I made an appointment fully expecting to be told I couldn't have a mortgage at all due to my circumstances. Kayleigh went above and beyond, not only securing me a mortgage, but supporting and guiding me through the most challenging time, personally, I've ever had. She explained everything clearly, always had time for me, answered all my questions thoroughly and quickly and nothing was ever too much trouble for her. Even after securing the mortgage, they kept in touch, helping with the legal side of things and dealing with my solicitors to ensure everything stayed on track.
Millie was also really helpful and always available to answer questions and liase with the mortgage lender and solicitors.
At Mortgages with Hannie, the whole team work seamlessly together and I can't thank them enough for everything they have done for me!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Hannie was absolutely incredible!

Hannie was absolutely incredible throughout our mortgage process. From start to finish, she was fast, efficient, reassuring, and always on hand to guide us through everything.

What amazed us most was how quickly she managed to secure our mortgage — in just 36 hours. We could hardly believe how smoothly and efficiently she handled everything. She made what could have been a stressful and overwhelming part of buying a house feel like a complete breeze.

Before speaking with Hannie, we had spoken to another broker who raised a lot of concerns about our situation and left us feeling quite uncertain. Deciding to approach Hannie instead turned out to be one of the best decisions we made. She immediately put our minds at ease, confidently explained that the issues we were worried about would not cause a problem, and then proved it by delivering a full mortgage offer just 36 hours later.

It really shows what a huge difference the right mortgage broker can make when buying a home. Hannie’s knowledge, confidence, speed, and support made the entire experience so much easier for us, and we are incredibly grateful.

We would not hesitate for a second to recommend Hannie to anyone looking for a mortgage broker.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone

We were recommended Claire by a friend who had used her help for her first house purchase. Claire helped us get a great mortgage rate for our first home purchase base back in 2019. She met us for coffee, explained the buying process to us, she made us feel comfortable about what seemed like an overwhelming process, none of our questions were too silly, it was a great experience. We’ve since moved house twice, we’re on our third move and Claire’s just secured us another great mortgage rate this year in 2026. She’s really easy to talk to, always quick to respond to messages, and you just know you’re in a safe pair of hands when you’re making big decisions and moves about your home. Would recommend her to anyone, especially to first time buyers!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, reliable and honest

I am a first time buyer and used Mortgages with Hannie to get a mortgage. Kayleigh did an amazing job on guiding me through the process. She also was an incredible help and support during a stressful time when I had to switch solicitors during a transaction, Kayleigh literally came to my rescue and I do not know what I would have done without her hard work. 10/10 will always recommend to my friends and family!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Team …

This is my second time in have used this company and I must say they are very helpful and understanding and they do get you the best rate on the markets.Kayleigh she is always there to do a good job and works hard to get you the best deal so thankyou and also would like to say thankyou to Millie who stayed in touch regularly with update
Excellent Service 👍

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Really Friendly, Helpful and Informative!

My fiancee and I had a free mortgage consultation with Kayleigh. We went into the appointment not really sure how the whole mortgage process worked - and uncertain about how much we'd be able to borrow (made more difficult because I am self-employed). After some quick questions about our financial position, she was able to give us an idea of how much we'd be able to borrow - and it was better than we expected. Kayleigh created an environment where we felt open to ask any questions no matter how big or small. She gave us a really good overview of mortgage timelines, and provided lots of insight and helpful information - which has helped ease our anxieties and given us confidence to move forward with buying. We would really recommend Mortgages with Hannie & Co to anybody looking to buy - or simply wanting more information about the process. The service was really friendly, and felt personalised to suit our needs. Thank you.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Review

Claire was fantastic in helping secure a mortgage. She was proactive and went above and beyond to find a deal for us which made sense. She also provided excellent advice and information on the process throughout.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Thank you so much for your expertise, guidance and knowledge your brilliant at what you do and have given us hope, we can't thank you enough

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Hannie is extremely knowledgeable on the current mortgage products and options available. Her customer service is fantastic and she will always respond to emails/calls in a timely manner. Would highly recommended her to others.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Kayleigh was thorough and helpful…

Kayleigh was thorough and helpful throughout our meeting, explaining various options to meet our requirements. She has excellent communication skills, explaining every thing in detail, leaving us with few questions to ask. Would highly recommend.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience at Hannie and Co

Kayleigh was very sympathetic to our situation and was able to offer me excellent advice. This advice plus answers to some other questions I had helped me feel really confident about getting my own mortgage. Excellent service from an excellent company. Highly recommended.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Kayleigh was friendly, excellent at explaining all of our options and clearly answered our questions. Great, unbiased advice that really helped us understand what sort of mortgage would work best for us. Highly recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous, Hannie is so helpful and has excellent knowledge, she explains everything so well. I feel put at ease regarding moving forward and sorting out my mortgage journey!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Hannie is excellent!

Hannie was knowledgeable, informative and so easy to talk to! I have every confidence that I will get the best mortgage deal possible with Hannie’s support.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful

Hannie was very friendly and helpful, I have dealt with Mortgage advisors previously and I thought getting a mortgage was out of reach for what I could afford, after speaking with Hannie I feel a lot more positive knowing there are other options available that work with my circumstances, very friendly, helpful & positive definitely worth trying.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Once again first rate company

Fantastic service once again. You were recommended to me when I brought my home 2 years ago, you went above and beyond helping me. So when my son said he needs to buy after terrible rentals and landlords. I called Hannie mortgages straight away. You booked us in for an evening appointment, spent time going through everything for us to clearly understand. With the confidence for my son to start looking for his first home. Thank you once again.

30 October 2025
Unprompted review

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