Mortgage Savings Expert logo
Visit website

Mortgage Savings Expert Reviews 

322
•
TrustScore 4.5 out of 5

4.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, patient, and friendly, ensuring that every single interaction feels completely supportive and personalized from start to finish. However, some customers also noted that the team provides thorough explanations, offering valuable advice and step-by-step guidance that easily simplifies complex financial applications. Consumers heavily appreciate the efficient communication, highly responsive service, and user-friendly digital portals that altogether make navigating various mortgage options entirely stress-free. Many people feel confident recommending these professional advisors to friends and family seeking reliable financial support and great deals.

What people talk about most

Staff

People report positive experiences with staff, highlighting a friendly, helpful, and professional team.... See more

Service

Reviewers highlight positive aspects of service, describing it as a first-class, brilliant, and swift... See more

User experience

Customers had positive experiences with user experience, highlighting how easy it is to use the service.... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting a great experience and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor Scott was very knowledgeable, there was great communication with the numerous questions I had for him and he was patient and kind. Really happy with the service thank you!

Rated 5 out of 5 stars

Friendly professional team Not forced into anything Good solid advice and support throughout the whole process Took the pressure off me trying to find a lender willing to assist me with my debt i... See more

Rated 5 out of 5 stars

Great communication, explained clearly what was required for my application. Kept informed of the progress on a daily basis. Would reccomend them.

Company details

Written by the company

Mortgage Savings Expert matches homeowners (aspiring or otherwise) with a suitable mortgage advisor based on everyone's individual circumstances.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(322)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Professional service

Professional service with an individual approach. Listened and choose exactly what mortgage I needed. Regularly updated with nothing too much trouble. Felt supported and helped throughout the process

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Company's Commitment to Customer Care Surpasses Profit Motive

I recently had the pleasure of interacting with a young man from this mortgage company. He was polite and not pushy, genuinely eager to help, and he consistently followed through by contacting me. Despite his efforts, it became clear that it wasn't in my best interest to switch from my current mortgage provider. Impressively, he encouraged me to stay with my existing provider, rather than pushing for a sale.

In an industry where many companies are primarily focused on profit, his integrity stood out. It's rare to encounter such honesty and genuine care for the customer's best interests these days.

God bless that young man.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

A very positive experience

I had a really great experience, found me a better deal and the whole experience was really positive. A very friendly, responsive and knowledgeable advisor helped me. I'd recommend to anyone looking to change/amend their mortgage. Thank you.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Misleading online system

Misleading online system. You enter your details and will get a message saying you will get a phone call. No online comparisons or email as on other comparison sites.

11 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look