Mortgage Focus Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the services provided. Customers frequently praise the dedicated team for being extremely helpful, professional, and thorough when explaining complex mortgage processes to first-time buyers. Consumers note that staff members consistently go above and beyond to answer every single question with remarkable patience and clear guidance. Reviewers appreciate the efficient, responsive communication, ensuring that everything runs smoothly and quickly from the initial application right through to completion. People also highlight the valuable ongoing support provided during stressful moments, which ultimately makes the entire property buying journey much easier and reassuring.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during the mortgage process.... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, professional, and stress-free... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep appreciation for the expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Mortgage Focus twice now, and both times they’ve been excellent. Their communication is clear, and they’re always quick to respond to any questions. Jimmy and Grant really know their stuff... See more

Company replied

Rated 5 out of 5 stars

Andrew and Joanne were really helpful helping us obtain our first ever mortgage. They were great at explaining any bits of the process we didn’t understand and were quick with getting everything proce... See more

Company replied

Rated 5 out of 5 stars

Joanne and Grant went above and beyond from the very first phone call and made our first time buyer experience really smooth and they couldn’t do enough for us. Grant was very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

Kieran was so amazing in helping us secure our mortgage offer. He explained everything so clearly and took the time to make sure we understood anything we were unsure of. Also when we required the mo... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Broker

Information provided by various external sources

As part of Mortgage Advice Bureau our team at Mortgage Focus provide mortgage and remortgage quotes most suited to your particular circumstances and needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(145)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent help from Mark Reynolds

Excellent help from Mark Reynolds. Extremely patient and clear in investigating and explaining all the options to us. Would highly recommend.

16 May 2020
Unprompted review
Mortgage Focus logo

Reply from Mortgage Focus

Hello Margaret, I hope you're well. Many thanks for the review. I'm so glad you found the service of benefit to you we look forward to helping you again soon. Mortgage Focus

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