I love this company! Their Deutschlandticket subscription is just a huge solution to all those bureaucratic paperwork problems. I am glad that the cancellation period is up to 1 day before the new mon... See more
Company replied
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The Mopla app allowed me as a non German resident with no German bank card, to easily get the Deutschland ticket. I was able to successfully pause and cancel it during this time. And to can canc... See more
If I could give zero stars I would. I have sent multiple emails for weeks with no response regarding my ticket that was cancelled and they are attempting to charge my card multiple times daily.
Good you can buy DTicket via this app/website even if you are not a German resident, what's bad is -- it's very confusing UI to cancel the subscription completely thru the website. It took me two... See more
Company replied
Company details
Written by the company
mo.pla – Die Mission Mit smarten digitalen Lösungen gestalten wir die Zukunft öffentlicher Mobilitätsangebote neu. Nachhaltig attraktiver, flexibler und effizienter. Nicht nur in Ballungsräumen sondern ganz bewusst auf dem Land. Einfach überall. Hierbei bieten wir eine KI basierte Mobilitätsplattform mo.pla an sowie den Vertrieb des digitalen Deutschland Tickets und dem Deutschland Jobticket für Unternehmen.
Contact info
Wankelstraße 5a, 86356 , Neusäß, Germany
- info@mopla.solutions
- mopla.solutions
3.9
Great
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically takes over 1 month to reply
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Nice app, nice support
Mopla app is fantastic! The user-friendly interface and seamless functionality make it a joy to use. I especially appreciate the thoughtful design that enhances the overall experience. Keep up the great work!
They also went above and beyond to address my subscription issue individually. I must say, their customer support is absolutely outstanding!
9 August 2023
Unprompted review
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