MoPla Solutions GmbH Reviews 

322
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I could not buy a Deutschland-ticket for the trains. After doing the payment process, nothing happened, probably the payment went wrong somehow. But i got no confirmation/notification of anything, and... See more

Rated 5 out of 5 stars

This app is fantastic if you read up on the rules and know what you are doing. I ordered a DE ticket for 1 month only. I simply bought it BEFORE 10 July and cancelled the subscription immediately. It... See more

Rated 1 out of 5 stars

Hello! I am writing to you because your support email rejected my refund request due to a technical error in your app.On May 31st at 15:28, I tried to purchase a Deutschlandticket for June. Due to a s... See more

Rated 5 out of 5 stars

I love this company! Their Deutschlandticket subscription is just a huge solution to all those bureaucratic paperwork problems. I am glad that the cancellation period is up to 1 day before the new mon... See more

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Company details

  1. Software Vendor

Written by the company

mo.pla – Die Mission Mit smarten digitalen Lösungen gestalten wir die Zukunft öffentlicher Mobilitätsangebote neu. Nachhaltig attraktiver, flexibler und effizienter. Nicht nur in Ballungsräumen sondern ganz bewusst auf dem Land. Einfach überall. Hierbei bieten wir eine KI basierte Mobilitätsplattform mo.pla an sowie den Vertrieb des digitalen Deutschland Tickets und dem Deutschland Jobticket für Unternehmen.


Contact info

3.5

Average

TrustScore 3.5 out of 5

322 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 month

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3.5

All reviews

(322)

116 reviews in the last 12 months

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Rated 3 out of 5 stars

Hello,

Hello,
Everytime i travel to Germany for family visit, many disruption occurs, and the frequent train delays left us in the half of the way.

Some train's power sockets are not working, and the toilets are not well supplied.

21 August 2024
Rated 5 out of 5 stars

Nice app, nice support

Mopla app is fantastic! The user-friendly interface and seamless functionality make it a joy to use. I especially appreciate the thoughtful design that enhances the overall experience. Keep up the great work!

They also went above and beyond to address my subscription issue individually. I must say, their customer support is absolutely outstanding!

9 August 2023
Unprompted review
Show reviews in all languages. (322 reviews)

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