mookashops.com Reviews 634

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the... See more

Rated 5 out of 5 stars

Excellent Customer Service. Have used large room Mooka (x2) for six months, during which they have run almost continually. First with smoky skies from forest fires, and later with shedding dogs. Th... See more

Rated 5 out of 5 stars

John was so awesome and helpful! He patiently waited for almost an hour on the online chat feature while my boyfriend & I tried to upload a video showing our problem (we're not the most tech savvy peo... See more

Rated 5 out of 5 stars

I finally went online to claim my free gift that came with my order of a Mooka Air Purifier last year. I wanted to pick a filter. I went through the whole process, wrote a testimonial , clear to the... See more

3.7

Average

TrustScore 3.5 out of 5

634 reviews

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Rated 4 out of 5 stars

Air filter red light reset

Hello,
Thank you for reaching out your customers, I received the air filter, thank you again, I put it in, but I don't know how to reset the air filter machine, still showing a red blinking light,any suggestions?

4 May 2022
Rated 5 out of 5 stars

Allo Air Purifier

We had a problem with the Allo Air Purifier and the company replaced the model. It does a great job cleaning the rooms we purchased them for!
Thank you!!

8 March 2022
Rated 1 out of 5 stars

I placed an order on Jan 31 and I have…

I placed an order on Jan 31 and I have not heard a thing since then. I really need these filters as my old one is not producing much help. I really need this very soon.Would like a response regarding this item I ordered and how soon will I receive them.

7 February 2022
Rated 5 out of 5 stars

The shopping on the site is easy and…

The shopping on the site is easy and complete. The only thing I don't like is the payment has to be done with PayPal which I don't like. As of now. The Mooka product is working great. The filters are very easy to replace in the unit.

3 February 2022
Rated 5 out of 5 stars

My daughter ordered the wrong filter so…

My daughter ordered the wrong filter so when it came I didn't know what to do. I called the company and a very nice person help me sent the link or the right filter got it from amazon and my air purifier is working again-It is always nice to deal with healpful and nice people.

14 January 2022

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