i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
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Review summary
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Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
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Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Mood
Hi Rasta,
Thanks for the love! 💚 We’re thrilled you’re enjoying the smooth taste. Can’t wait to have you back for more - your next order is already looking tasty! 😎✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Alan,
Thanks so much for sharing! 💚
We’re thrilled to hear you’re enjoying the gummies and that everything arrived quickly. Your support means a lot, and we can’t wait to keep delivering great products straight to you! 🙌✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hey Shonda,
Thanks! 😎💚 Glad you’re enjoying the good stuff! 🙌✨
~ Mood Cannabis Concierge Team
QUALITY PRODUCTS
Ever since I started buying from MOOD the products have been high quality(pun intended) and the customer service going above and beyond to make your experience an enjoyable one. My current product that I'm loving is Dark Rainbow flower. It has a potent kick to it that keeps me coming back again and again.
20 September 2025
Reply from Mood
Hi Jamie,
We’re so glad you’re loving the Dark Rainbow! 😎🌈💚 High-quality vibes, potent kicks, and a little extra fun in every puff - that’s the MOOD way 🙌🔥
Thanks for being part of our community and sharing the love!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi TC!
Thanks for sharing your experience! 💚
We’re thrilled to hear the products are exactly as described and that everything arrives quickly. We appreciate your support and look forward to keeping the good vibes coming! 🙌✨
~ Mood Cannabis Concierge Team
The rapid delivery and discreet…
The rapid delivery and discreet packaging. Both of these is what impresses me the most. My order shows up on my doorstep no more than three days after I place my order. And the packaging reveals nothing about the contents contained inside.
20 August 2025
Reply from Mood
Hi Clyde,
Thanks so much for sharing your experience! 💚
We’re thrilled to hear our rapid delivery and discreet packaging are hitting the mark. Nothing feels better than knowing your order arrives quickly and safely, exactly as it should 😎✨ We appreciate your support and can’t wait to keep delivering top-notch products right to your doorstep!
~ Mood Cannabis Concierge Team
Great product.
20 September 2025
Reply from Mood
Hi Roy!
Thanks so much! 💚
We’re thrilled you’re enjoying the product. Your support means the world to us! 🙌✨
~ Mood Cannabis Concierge Team
Brownie
The brownie was ok. I still like the caramel popcorn best. The dog toy is great!! Good conversation piece. My dog loves it!!
20 September 2025
Reply from Mood
Hey Lynn,
Thanks for sharing your thoughts! 😄
We’re glad you enjoyed the brownie and love that the caramel popcorn is still a favorite 🍿💚 And we’re thrilled your dog is loving the toy - sounds like it’s a hit for both fun and conversation! 🐾✨
~ Mood Cannabis Concierge Team
They have products that fit your MOOD 😉…
They have products that fit your MOOD 😉 Whether you want something to help with sleep, something to help you focus, or just to chill, plus others, they will have it for you! Everything I've purchased was excellent in my opinion. Plus I just received a call from them asking if things are going well and if I had any concerns or questions. Friendly people in the company!
22 August 2025
Reply from Mood
Hi Misty!
Thanks so much for the kind words! 😎💚
We’re thrilled to hear you’re enjoying our products and that they’re helping you find the perfect MOOD, whether it’s sleep, focus, or just chill time. We also love connecting with our customers, so glad you appreciated the check-in call 🙌
✨ Friendly vibes all around!
~ Mood Cannabis Concierge Team
I have been using Mood's products for over three months
I have been using Mood products over three months, and found it to be very satisfying. The convenience of having it mailed directly to me, is awesome, for someone with limited mobility.
20 September 2025
Reply from Mood
Hi Delroy,
Thank you for sharing your experience! 💚 We’re thrilled to hear you’ve been enjoying Mood products for the past three months and that our delivery service makes things easier for you. Convenience and accessibility are super important to us, and we’re so glad we can help make your experience effortless and satisfying 🙌✨
~ Mood Cannabis Concierge Team
There was a recent mix up in my order…
There was a recent mix up in my order but I reached out and they quickly and cheerfully corrected it and did everything to make me happy. Excellent customer service!
6 September 2025
Reply from Mood
Hi Deborah,
Thanks for sharing your experience! 💚 We’re thrilled we could quickly get things sorted and make it right. Excellent customer service is what we aim for, and we’re glad you felt taken care of 😎🙌
Your happiness means everything to us!
~ Mood Cannabis Concierge Team
Unsatisfied!
The last 2 times I've ordered weed. One. The package looked like someone ripped it open and dunked it in water. I threw it away. I didn't trust it.
This last order , it didn't smell like weed. It smelled like a WEED ( not marijuana) and it tasted Disqusting, to the point it made me sick. Taking one hit caused my throat to hurt like hell.
I didn't like it and won't continue to smoke it.
Here has been times I've questioned how it has been stored because it smelled like mildew.
How am I supposed to trust this weed? When every time I get it. It's damaged or just horrible?
I've sent messages and talked to who ever responded . But was NO help what so ever.
5 September 2025
Reply from Mood
Hi Melissa,
We’re very sorry to hear about your experience and appreciate you sharing this feedback. 💚 This is not the level of quality or service we aim to provide, and we completely understand your frustration. Please know that all our products are covered under our 100-Day Satisfaction Guarantee, so we want to make this right. I'll be connecting directly so we can address the issues with your order and work toward a solution. Your trust and satisfaction are extremely important to us.
~ Mood Cannabis Concierge Team
Fast delivery and good products
Fast delivery and good products. I like to keep it short and to the point.
20 September 2025
Reply from Mood
Hi Tiffany,
Thanks for keeping it short and sweet! 😎💚 We’re glad you’re enjoying the fast delivery and great products 🙌✨
~ Mood Cannabis Concierge Team
Good improvement
I used mood when it stared and honestly back then the edible gave me a headache so I stoped but I got some recently and it was much better, the taste and the “hangover” was gone like had no “after effect” also got the drinks variate package have only drink one (the cola one) and it was good it tasted good and I feel it like 20 min after.
3 September 2025
Reply from Mood
Hi there,
So glad you’re loving the improvements! 😎💚✨ And we’re glad you’re enjoying the drinks too! Quick-acting, great taste, and smooth vibes are exactly what we aim for 🙌
~ Mood Cannabis Concierge Team
Love the sodas
Love the sodas and just put mine on reorder basis!! Also the advanced sleep gummies work great too! Just can’t afford both.
20 September 2025
Reply from Mood
Hi Ann,
Thanks for sharing! 😎💚 We’re thrilled to hear you love the sodas and the Advanced Sleep gummies. Smart move putting your favorites on subscription 🙌✨ Totally get it — sometimes you’ve gotta pick your top treats, but we’re glad both are making a positive impact!
~ Mood Cannabis Concierge Team
The Best
Mood is the best product on the market that offers you different products to help you get where you want to be using all different types of added herbal additives plus cbd-thc! Personally I use the ones to help you sleep and have tried other brands before discovering Mood! It is unbelievable how great I am able to sleep since trying and would never try any others out there! I suffered a traumatic brain injury about 4 years ago and was not able to fall asleep which my doctor prescribed something that did help a little but I still struggled until I found mood! Amazing!
20 September 2025
Reply from Mood
Hi Tony,
Thank you so much for sharing your story! 💚
We’re truly thrilled to hear that Mood has made such a positive impact on your sleep, especially after all you’ve been through. It means a lot to us that our products have helped you rest better and feel more at ease 😌✨ Your trust and kind words inspire us to keep providing the best for our community.
~ Mood Cannabis Concierge Team
My points ($10) were redeemed without…
My points ($10) were redeemed without my order being placed therefore leaving $4 in my rewards. Not cool!
6 September 2025
Reply from Mood
Hello Linda,
We completely understand how frustrating that must be, and we’re so sorry this happened. 😞 That’s definitely not the experience we want for our valued customers. We will be reaching out shortly to rectify the situation. We really appreciate your patience and understanding!
~Mood Cannabis Concierge Team
Reply from Mood
Hi Brenda,
We love knowing you’re having a great experience! 😎💚🌈
All the best,
~ Mood Cannabis Concierge Team
Quality products & great customer…
Quality products & great customer service. Your pre rolls I bought were excellent. But the sexual euphoria advanced did absolutely nothing!They were a waste of money.
12 September 2025
Reply from Mood
Hi Jake,
Thank you for sharing your feedback 💚 We’re glad to hear you enjoyed the pre-rolls, but we’re sorry the Advanced Gummies didn’t meet your expectations. We want every product to provide the experience you’re looking for, and your satisfaction is very important to us.
I'll be reaching out so we can review your order and work with you on a solution that ensures you’re happy with your MOOD experience!
~ Mood Cannabis Concierge Team
Enjoy the product
20 September 2025
Reply from Mood
Hello,
We’re so glad to hear that! 🌟 Thank you for sharing your feedback and enjoying the product.
~Mood Cannabis Concierge Team
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