i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
Company replied
Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with products from Mood
Very happy with products from Mood. Sales people are very knowledgeable to help you find what you’re looking for. Will always go back. Especially, because they use points.
1 January 2025
Reply from Mood
Hello,
Thank you for sharing your experience. We’re thrilled to hear our team has been helpful and that you’re enjoying our products and rewards points. We can’t wait to have you back!
~Mood Cannabis Concierge Team
Mood has set the moods for me
Mood has set the moods for me. I was looking for something that entergized me to get off the couch. I like how I can try a small amount of flower as a tasting before buying something i didn’t like and receiving it within 4 days. Chase helped me make choices and gave me a discount $$. Thank you Mood! You have a returning customer
15 September 2025
Reply from Mood
Hello Tim,
Thank you for sharing your experience! We’re thrilled to hear Mood has helped set the right vibe for you. It’s great that our team could assist and that you’re enjoying the tasting options and fast delivery. We can’t wait to have you back as a returning customer! 💛
~Mood Cannabis Concierge Team
MOOD…is good
my experience with mood has been a good one…like with anything, there is a process of trial & error. their products are good quality.
20 September 2025
Reply from Mood
Hi Theresa,
Thanks for sharing your experience! 💚 We’re thrilled to hear your journey with MOOD has been a positive one. Trial and error is all part of finding what works best for you, and we’re glad our products’ quality has hit the mark 🙌✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Martin,
We love knowing you’re having a good time with MOOD! 😎💚🌈
~ Mood Cannabis Concierge Team
Hello
Hello. It gives me an opportunity to try different types of smokes to see which ones I like or works well for me, and that there are more selections of products to choose from. Also, discounts and points included are a huge plus for me. It surely helps me tremendously because sometimes I fall short of funds when I need to purchase from Mood.
20 September 2025
Reply from Mood
Hi Zee!
Thanks so much for sharing your experience! 💚
We’re thrilled to hear you’re enjoying the variety of products and the chance to try new smokes to find your favorites 😎✨ Plus, we’re glad the discounts and points system help make MOOD more accessible - we love making it easier for our community to enjoy what they love 🙌
~ Mood Cannabis Concierge Team
Everything I have ordered from mood has…
Everything I have ordered from mood has been excellent!!!
3 September 2025
Reply from Mood
Hi Pretzy!
Thanks for sharing! 😌💚
Here’s to more amazing experiences 🙌✨
~ Mood Cannabis Concierge Team
Bob has awesome customer service skills…
Bob has awesome customer service skills and the products are much better than expected. Who could ask for anything more?
17 September 2025
Reply from Mood
Hi Marilynn,
Thanks for the kind words! 😎💚
We’re thrilled to hear his customer service skills stood out and that our products exceeded your expectations 🙌✨ Who doesn’t love a little extra MOOD magic?
~ Mood Cannabis Concierge Team
The coffee is great tasting but I also…
The coffee is great tasting but I also loved getting the gifts that they sent along with my coffee.
20 September 2025
Reply from Mood
Hello Susan,
Thank you for your feedback! We’re glad you’re enjoying our products. Just a quick note: we currently don’t offer coffee, but we love hearing your suggestions and appreciate your support!
~Mood Cannabis Concierge Team
Buy from Mood
I’ve left a review twice already so
there is really nothing left to say but MOOD IS THE BEST!!!!
20 August 2025
Reply from Mood
Hey Kathy!
We’ll never get tired of hearing it 😎💚 Thanks for the double love - it means the world to us! MOOD fam forever 🙌✨
~ Mood Cannabis Concierge Team
The aroma and the feeling of the smoke
The aroma and the feeling of the smoke. I have bought a lot of this one flavor
21 August 2025
Reply from Mood
Hey Donna!
Thanks for sharing! 💚 We’re so glad you’re loving both the aroma and the smooth vibes of that flavor - no wonder it’s become a go-to favorite 😎🙌✨
~ Mood Cannabis Concierge Team
Amazing beverages
Amazing beverages! Bought the variety pack and every flavor is great. Chilled over ice is the best.
14 July 2025
Reply from Mood
Hey Leonette,
Amazing to hear! 💚😎 We’re so glad you’re loving the variety pack - every flavor hits different, but chilled over ice really is next-level refreshing 🙌
✨ Cheers to more good vibes! 🥂
~ Mood Cannabis Concierge Team
My wife loves the Sleepytime gummies
My wife loves the Sleepytime gummies. She finally can get the sleep she needs.
20 September 2025
Reply from Mood
Hi Stephen,
That’s wonderful to hear! 💚 We’re so glad the Sleepytime gummies are helping your wife finally get the rest she deserves 😌
✨ Sweet dreams all around!
~ Mood Cannabis Concierge Team
Great customer service
Having been a customer of MOOD for a few years, I have never experienced any problems with their orders or shipping.
20 September 2025
Reply from Mood
Hi Karen,
Thank you for being such a loyal part of the MOOD fam! 💚 We’re thrilled to know you’ve had smooth experiences with our orders and shipping over the years 🙌✨ Great service and reliability are what we aim for, and it means a lot to hear it’s made a difference.
~ Mood Cannabis Concierge Team
These gummies definitely help me sleep…
These gummies definitely help me sleep much better. The price is reasonable and they’re delivered quickly. They taste very good.
12 September 2025
Reply from Mood
Hi Randee,
We’re so glad to hear the gummies are helping you get better sleep! 🌙💤 Great to know you’re enjoying the taste, quick delivery, and value too. Thanks for sharing your experience.
~Mood Cannabis Concierge Team
Mood is a great company.
I have had great experiences with the Mood Company. Their products do not disappoint and if you are not happy with something it is rectified. Their customer service goes out of their way to make sure their customers are happy.
11 September 2025
Reply from Mood
Hello Kathy,
Thank you so much for the kind words! 💛 We’re thrilled to hear you’ve had great experiences with Mood and that our customer service has been able to take good care of you. Your trust means the world to us!
~Mood Cannabis Concierge Team
Great product!
8 August 2025
Reply from Mood
Hello,
Thanks so much! 🌟 We’re glad you’re enjoying the product.
~Mood Cannabis Concierge Team
We love your product love the popsicles and your gummies
We love the popsicles and your gummies. That’s why I come back every time so Thank you
20 September 2025
Reply from Mood
Hi Donna,
We love hearing that! Thank you for coming back to us time after time, it means so much. We’re thrilled you’re enjoying the popsicles and gummies!
~Mood Cannabis Concierge Team
Reply from Mood
Hello Paul,
We’re so glad you find it easy to order and enjoy the convenience of delivery! Thanks for sharing your feedback.
~Mood Cannabis Concierge Team
Reply from Mood
Hey James!
Easy ordering + fast delivery = the perfect combo 😎💚
Thanks for sharing your experience! 🙌✨
~ Mood Cannabis Concierge Team
The ease and of the ordering and…
The ease and of the ordering and quality of the products
4 September 2025
Reply from Mood
Hey Chris!
Thanks so much for sharing! 💚 We’re glad the ordering process has been smooth and that the product quality has lived up to your expectations 🙌✨
That’s exactly the experience we love to deliver!
~ Mood Cannabis Concierge Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.