I had a horrible experience with Monogram. I ordered what was supposed to be a gift on December 19th, I even paid for expedited shipping hoping it would get to me before Christmas (because no where on... See more
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Order was taking forever to be made (over 3 weeks) but custom service was great about helping to get it shipped as quickly as possible and changing the shipping address to ensure I had it for the date... See more
I ordered four matching, personalized towels--they arrived as promised in just under a week! They got a little bit plumper after I washed them. My only suggestion would be a "mid-production" contact... See more
Be careful, Monogramonline is totally irresponsible acting as scammed. I purchased 3 bamboo book holder for my reading club, 25 days ago. During my purchased they promised the item will be delive... See more
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Blanket orders
I recently ordered a blanket with my sons dog on it . I absolutely loved it !! The detail on the blanket is great!!
My next order was two blue baby boy blankets , I thought I ordered one with blue writing and one with white. I was upset to see I must of ordered pink writing on one . I won’t be able to give the one with pink writing as a gift . The other was great .
Product was just as advertised and…
Product was just as advertised and arrived as promised.
Only criticism I have is that perhaps you could offer hair and skin color alternatives for the Superhero pillowcase, as my granddaughter is into superheroes but the only one offered is more of a little boy look... which I got for her but she has long dark hair :)
Did not receive any shipping emails and…
Did not receive any shipping emails and did not receive all items I ordered.
I order the rolling pen
I order the rolling pen, the order was on time, and it is beautiful. I ordered it for A gift, I am sure she will love it.
House Flag
Very disappointed with my purchase! Ordered a house flag the flag I received was much smaller than what I ordered! I did everything customer service wanted but they never made it right!!🙁
I wasn’t satisfied with with an item I…
I wasn’t satisfied with with an item I had personalized due to it not visually able to see and it was quickly reviewed and immediately a refund was issued.
Thank you
Sent wrong sized items— twice
I ordered small sized pillows. They sent me the large sized pillows. After many back and forth emails w their customer service they agreed to remake my order for the small pillows. They again sent me the large size which is wrong and not what I ordered. I am still waiting for a response and resolution. Something is not right on their end because they made the same order wrong two times.
Great job and nice quality blankets and…
Great job and nice quality blankets and beach towel! I am very impressed with their excellent customer service - they reproduced my order when it was lost and got it to me by Easter!
Website was easy to navigate.
Website was easy to navigate.
Package received in a short turnaround time
Picture cane out perfectly!
This is the second time I have ordered…Great Quality
This is the second time I have ordered from them. I ordered photo pillowcases. The pillowcases themselves are well made and have lasted for years and still remain in good condition after lots of washing! The quality is something I'm willing to pay for.
Love the garden flags I ordered
Love the garden flags I ordered. I couldn’t believe how fast they arrived and great price!
Taking way to long
I ordered 4 necklaces on feb 23, 2023 and I have not received them yet very disappointed and don’t understand why it is taking so long. I have corresponded back and forth a few times and I was under thee impression that they were going to be shipped soon.
I love my body pillows cover
My order arrived quickly and the…
My order arrived quickly and the personalization was correct. The towel was very colorful and made a nice birthday gift for my niece.
This is the #1 Company
This is the #1 Company. Best quality stuff for a great price. Only buy from Monogram Online.
Received my necklace today
Received my necklace today. It turned out great. But I would have liked to seen a preview before I actually made the purchase and they don't do that.
It takes TOO LONG to do it and…
It takes TOO LONG to do it and shipment. Love style and quality, that is why I still shop and recomend
Very nice as always
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