MoneyPlace Reviews 

2,433
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently emphasize the professional and polite nature of the staff, noting that team members are always ready to answer questions, provide helpful guidance, and explain financial details clearly. Reviewers frequently describe the application procedure as remarkably straightforward, highly user-friendly, and completely free of any frustrating paperwork hassle. People deeply appreciate the efficient service and fast response times, emphasizing that loan approvals and subsequent fund transfers happen within a very short period. Many consumers express strong confidence in returning for future financial needs due to the reliable, transparent, and supportive assistance consistently provided.

What people talk about most

Service

Consumers find service to be positive, highlighting a quick, easy, and smooth loan process. Reviewers... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient and effective online... See more

Response time

People report positive experiences with response_time, highlighting quick turnarounds, rapid approvals, and... See more

Payment

Reviewers highlight positive aspects of payment, noting good rates and fast receipt of funds. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more

Rated 5 out of 5 stars

I'm not one for writing a review unless it is warranted. This is warranted. From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect... See more

Rated 5 out of 5 stars

Good listening in any issues you raised up and assistance provided efficiently.Makes you feel so welcome and at ease that your loan is going smooth.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,433)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy confident seamless and…

Easy confident seamless and professional

Hands down the BEST experience I’ve ever had with a financial institution

Highly rated and will be referring them to others

Thanks

20 October 2025
Rated 5 out of 5 stars

I did the research

I’ll be honest, I did a ton of research on all the non banks that came back with offers of finance. The banks interest rates were just too high, so I looked into the non bank market and was sceptical at first.. I almost went ahead with a company whose name is similar to umm, but once I thoroughly read the contract, it wasn’t sitting right with me. I received an offer from my money place and the contract was straight forward, and no hidden red flags. Signed the contract and had the money the next day!

They also have an app, so it’s easy to view your progress. Very transparent.

I hope this review helps.

19 October 2025
Rated 5 out of 5 stars

Prompt response

Prompt response, dealing with my broker and offering such a good rate.
one thing made me funny was a query on some money i moved around that had nothing to do with the loan.

16 October 2025
Rated 5 out of 5 stars

Brilliant Support from Beginning to End

I'm not one for writing a review unless it is warranted. This is warranted.
From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect next. All that plus, friendly and efficient service. What more could I have needed. Thank you for Brilliant support. Special thanks to Alvin.

10 October 2025

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