Moneyfarm Reviews 

6,725
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 319 reviews, reviewers had a great experience with this company. Customers consistently praise the overall service, finding the platform easy to use with clear communication and regular investment updates. Staff and advisors are frequently highlighted for their helpfulness, knowledge, and personalized approach. Many feel confident in their investment management, noting efficiency and positive performance. However, some customers noted issues with customer service, describing it as slow, unresponsive, or chaotic, often involving difficulties with fund withdrawals and long transfer times. Additionally, some reviewers felt costs could be lower or expressed disappointment that better rates were only offered to new customers.

What people talk about most

Service

People report positive experiences with service, with many customers praising the professional and excellent... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, often praising the app's ease of navigation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, proactive, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction over high fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anna P rescued me and followed through with her promise to rectify what was a pending disaster. Anna communicated her intentions, kept me up to speed and notified me of her up and coming a/l giving... See more

Company replied

Rated 4 out of 5 stars

Very happy with my investment within MF but a few years ago we appointed a local financial advisor to help guide us through investments and trusts and the like. We are extremely happy with the advice... See more

Company replied

Rated 4 out of 5 stars

I enjoy the regular financial blogs. Offered regular contact with a personal advisor. Regular review and movement of portfolio to keep investment in risk parameters. A bit disappointed that cash ISA h... See more

Company replied

Rated 4 out of 5 stars

Hi i opened an account with revolute and have not yet received the £20 I did use the link in your news ketter Thank margaret Letham

Company replied


Company details

  1. Investment Service

About Moneyfarm

Written by the company

Moneyfarm is a digital wealth manager that supports you with expert-managed portfolios and DIY investing options. Whether through ISAs, pensions or general investment accounts, our platform adapts to your goals. By combining smart technology with human insight, we make it simple to grow and protect your wealth—with confidence and peace of mind.

Moneyfarm è la piattaforma di investimento digitale che rende gli investimenti semplici, accessibili e adatti alle tue esigenze. Ti affianchiamo con soluzioni personalizzate: dai portafogli gestiti al conto titoli, ai piani pensione e assicurativi. Coniugando tecnologia avanzata e supporto umano, ti guidiamo in ogni momento, per aiutarti a costruire un futuro sereno per te e la tua famiglia.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

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4.2

All reviews

(6,725)

839 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Really happy with the return on my stocks & shares ISA. The one time I raised a query, I received a full response from my investment adviser which clarified the investment for me. 5* service and I’m very pleased.

8 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We are so pleased to hear about your positive experience with your stocks and shares ISA. It's wonderful to know our investment adviser provided such clear and helpful assistance. Thank you for your kind words and 5-star rating!

Regards

Moneyfarm team

Rated 5 out of 5 stars

Easy & impressive

It’s an easy, hands-off service that works.good app, and feels very trustworthy

13 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We're so glad to hear you find our service easy and trustworthy! Your positive feedback truly makes our day. Thank you for sharing your experience.

Regards

Moneyfarm team

Rated 4 out of 5 stars

Good for Investment ISA

Reliable fund management for growth. I invested in a Stocks & Shares ISA. My only gripe is that the discount on fees for recommendations is not very transparent. I had absolutely no clue whether they had given me the 6 months of fee reduction on me bringing in 2 customers.

20 May 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We appreciate you sharing your experience with us regarding the fee discount transparency. We are reviewing our communication process for recommendations to ensure clarity for our valued customers. Please contact us @ trustpilot@moneyfarm.com so we can look into your concerns further

Regards

Moneyfarm team

Rated 5 out of 5 stars

Fully recommended

Easy to use, great communication, great philosophy towards investment. No hesitation recommending especially if you are new to investing.

4 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We're so glad to hear you found our platform easy to use and appreciate our investment philosophy. Thank you for recommending us, especially to new investors!

Regards

Moneyfarm team

Rated 5 out of 5 stars

Easy app

Easy app
Performs well

12 June 2026
Moneyfarm logo

Reply from Moneyfarm

We're glad you found our app easy to use and performing well. We appreciate your positive feedback.

Regards

Moneyfarm team

Rated 5 out of 5 stars

Easy to use the app

Easy to use the app, good ongoing information and great customer support.

12 June 2026
Moneyfarm logo

Reply from Moneyfarm

We're so glad you found our app easy (you said it twice!) to use and appreciate the ongoing information and great support. Thank you for your kind words!

Regards

Moneyfarm team

Rated 4 out of 5 stars

I enjoy the regular financial blogs

I enjoy the regular financial blogs. Offered regular contact with a personal advisor. Regular review and movement of portfolio to keep investment in risk parameters. A bit disappointed that cash ISA high rate only offered to new customers. I feel there is no loyalty.

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We appreciate your feedback regarding our financial blogs, personal advisor contact, and portfolio management. We understand your disappointment about the cash ISA rate for existing customers and value your loyalty. We are always reviewing our offerings to ensure fairness, we will raise with senior management.

Regards

Moneyfarm team

Rated 5 out of 5 stars

MoneyFarm - Excellent investment company.

Been an investor with MoneyFarm for over 10 years, that in itself tells a story, very happy, with return on investments, fees, communications, regular exposure to risk screening to ensure I’m comortable with investment risk. All in all MoneyFarm have done an excellent job for me. That’s why I’ve invested with them over the last 10 years!

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We are so pleased to hear about your positive 10-year experience with us! It's wonderful to know that our investment returns, fees, communications, and risk screening have met your expectations. Thank you for your continued trust and loyalty.

Regards

Moneyfarm team

Rated 5 out of 5 stars

Effortless

Effortless and I feel comfortable and confident saving with Moneyfarm

11 June 2026
Moneyfarm logo

Reply from Moneyfarm

We're so glad to hear you feel comfortable and confident saving with us. Thank you for sharing your positive experience!

Moneyfarm team

Rated 5 out of 5 stars

I really trust Moneyfarm to invest my…

I really trust Moneyfarm to invest my money wisely.
I find the App very easy to use.
Also the blogs and emails are very understandable.
I appreciate that you can be involved as much as you want with your investment or just leave the experts to it.
It's a bit worrying when your investments go down but they soon recover and the interest rates are very good.

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We are so pleased to hear you trust us to manage your investments and find our app user-friendly. We appreciate you acknowledging the clarity of our content and the flexibility we offer. It's great to know you've seen your investments recover well.

Regards

Moneyfarm team

Rated 1 out of 5 stars

Scam Con fake reviewed company

Fake reviews. Scam company. Do not fall for their lies! They aren’t contactable. They pay for their reviews. They will hold your money. Check out comments on Reddit/instagram. Total scam company. They will eventually try to scam you, offer you compensation then ‘go on annual leave’ with your waiver form. Thats if you can get hold of them. This is con is on a regulated ISA product. Hoping you don’t sue them.

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

Hello Sam,

Thank you for taking the time to leave your feedback.

We appreciate all feedback and understand that this situation has been frustrating for you.

We take concerns raised by our customers seriously, and I can confirm that your points have been escalated internally. We have already responded to you directly, and further communication has been arranged to discuss your concerns in more detail.

As this is a public forum, we are unable to comment on the specifics of your case here. However, if you would like to discuss this matter further, please contact us at trustpilot@moneyfarm.com, and a member of our team will be happy to assist.

Kind regards,
The Moneyfarm Team

Rated 5 out of 5 stars

Very helpful

Very helpful, always up dating me on financial matters, useful articles and I have been very impressed with their investment performance. Would recommend.

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We are so pleased to hear about your positive experience with our financial updates, articles, and investment performance. Thank you

Regards

Moneyfarm team

Rated 5 out of 5 stars

Very Pro- Active with fund management

Very Pro- Active with fund management, reacting very quickly to world events and adjusting portfolios to take advantage of, or limiting exposure when needed. Always kept informed of any changes. Very happy with the performance of my investment.

12 June 2026
Unprompted review
Moneyfarm logo

Reply from Moneyfarm

We truly appreciate your wonderful feedback! We are delighted to know that our proactive fund management and consistent communication have contributed to your satisfaction with your investment's performance. Thank you for sharing your positive experience.

Regards

Moneyfarm team

Rated 5 out of 5 stars

Invest with confidence

I have always thought the individual and corporate communications have been good. There is always timely comment or update reflecting global events.
I have always experienced a steady growth in my investment which does provide a degree of comfort and confidence in those managing it

12 June 2026
Unprompted review

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