Moneyadvisorycentre Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, understanding, and patient approach, making interactions pleasant and reassuring. Many also highlight the professionalism and knowledge of the advisors, who are often described as non-judgmental and excellent communicators. The service provided is frequently described as outstanding, easy, and straightforward, helping people manage their situations effectively and alleviating stress. Reviewers appreciate the clear explanations and detailed guidance, which provide a smooth user experience and help them feel at ease.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, understanding,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers expressing gratitude for... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent and 5-star.... See more

User experience

Customers consistently report positive and outstanding user experiences, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more

Rated 5 out of 5 stars

Mia was absolutely fantastic, was understanding that I was at work at the time of the call and still stuck at it even though it probably was a little bit longer than usual. But was amazing, helped get... See more

Rated 5 out of 5 stars

David was really helpful at explaining everything and talking me through each step and process to help me find what works for me. I couldn't be happier with the help I received from him today. Everyth... See more

Rated 5 out of 5 stars

I spoke will Bill at the money advisory and I couldn't be more greatful, I was starting not to see away out of the debt I was getting into paying the minium each month then re-usung the card for day t... See more


Company details

  1. Credit Counseling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(174)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Understanding and patient.

This was initially a very long phone call but I understand it has to be in order to get all the information correct.
Jesse was patient, kind and understanding of my situation and what had led to me seeking help with my finances. Absolutely would recommend to anyone struggling financially. Jesse came up with a solution for myself and talked me through different options.
Thank you so much, you’ve made me feel like a huge weight has been lifted.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Having been in touch with a few companies, MAC & in particular David stood out immediately. David explained everything fully, he never passed any judgement and made what felt like an embarrassing situation just a chat with a friend. His help with my debts has taken a huge weight off my shoulders and for that I'll always be grateful.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service , Mia put me at ease through every step of the process and explained all the costs and such as we went along. Can't thank you enough for helping me get my life back on track .

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Your representative was amazing & put me at ease throughout the whole process. She needs a BIG Easter egg 🤪 solution was/is perfect, service second to none, It was all done very professionally

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Tanya

Tanya, my advisor, was so helpful and talked me through all my options explaining anything I had queries about clearly. This was a nerve wrecking and embarrassing experience for me but she made it so much easier to deal with.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

After thinking about it

After thinking about it, I decided not to pay MAC £3600 for setting my debt management plan up… I was seeking help with my debts, not getting myself more in debt.

9 April 2026
Unprompted review
Moneyadvisorycentre logo

Reply from Moneyadvisorycentre

Hi Gary,

Thanks for getting in touch with us about sorting out your debts.

We're always transparent about what things cost and what you get for your money. Management fees are usually paid as part of your monthly payment and not a lump sum. Basically, you'd pay a small monthly fee as part of your overall payment, and for that we handle everything - deal with all your creditors, sort out payment plans, manage your account ongoing, and you'll have someone to call when you need help.

We understand if it’s not right for your situation. If you want to chat more about how the monthly payments would work, you can call us on 0161 804 2923

Hope you get everything sorted.
Money Advisory Centre

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