Asda Money Reviews 10,617

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the application processes straightforward and quick, often receiving decisions in minutes, which makes setting up services like credit cards or insurance very easy. Many appreciate the helpful and friendly staff who provide clear explanations and excellent service, ensuring a smooth and pleasant experience. The pricing is frequently highlighted as competitive and economical, offering good value, especially for insurance and credit card rewards. Reviewers also praise the user-friendly app, which simplifies navigation and payment management, enhancing the overall convenience. However, some customers also noted issues with payment processing, experiencing duplicate direct debits or confusion regarding manual payments. There were also instances where promised rewards or cashbacks were not received, leading to disappointment. A few other people also felt that the interest rates were not as initially communicated, and some found certain policies to have too many exemptions or low lifetime limits.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, frequently highlighting the ease of use for both... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for making payments... See more

Price

Customers consistently note positive experiences with price, finding it competitive and offering good value... See more

Application

Reviewers highlight positive aspects of the app, frequently praising its ease of use and navigation, making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

5 star service throughout thank you…

5 star service throughout thank you very useful and very handy to

2 June 2026
Asda Money logo

Reply from Asda Money

Hi Anthony,

Thank you for your great review! 😊

We're delighted to hear that the services provided are helpful and you have received 5 star service. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to set up easy to work on the app…

Easy to set up easy to work on the app recommended five stars

2 June 2026
Asda Money logo

Reply from Asda Money

Hi Gene,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is easy to setup and the app is easy to work. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Brilliant service

Brilliant service

27 May 2026
Asda Money logo

Reply from Asda Money

Hi Khalic,

Thank you for your great review! 😊

We're delighted to hear that the services provided were brilliant. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Donna,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the
service great and that you were kept informed of the decision. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to use.

Easy to use.
Highly recommended.

2 June 2026
Asda Money logo

Reply from Asda Money

Hi Paul,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is easy to use. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Very easy to apply for with good range…

Very easy to apply for with good range of offers.

26 May 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the application process easy. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Helen,

Thank you so much for your great review! 😊

We're delighted to hear that your card is easy to use and setup. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Ease of use and speed of delivery all…

Ease of use and speed of delivery all done online very safely and securely.

2 June 2026
Asda Money logo

Reply from Asda Money

Hi Philip ,

Thank you for your lovely review! 😊

We're really pleased to hear that your card arrived quickly and that you found it easy to use. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy process to apply on line

Easy process to apply on line. Quick decision. Kept you informed throughout. Excellent card app and bonus balance transfer available to soban added bonus.

25 May 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the application process easy and that you were kept informed of the decision. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Good service

Easy and quick

25 May 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience with our service. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 4 out of 5 stars

Quick and easy

Quick and easy

1 June 2026
Asda Money logo

Reply from Asda Money

Hi Michael,

Thank you for your lovely review! 😊

We're really pleased to hear that you found everything quick and easy. Making things simple and efficient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Thank you,
Natalie D.

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Chloe,

Thank you so much for your lovely review! 😊

We're delighted to hear that your card is excellent and that you have no overall complaints. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Great and good

Great and good

25 May 2026
Asda Money logo

Reply from Asda Money

Hi Vijay,

Thank you so much for your great review! 😊

We're delighted to hear that your card is great and is doing everything you want and need it to. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Wendy,

Thank you for taking the time to leave a review. We are glad to hear that you found the team helpful and that they explained things in a way that you understood.

Best Wishes,
Grace

Rated 5 out of 5 stars

I was very happy wheni received my card

I was very happy when i received my card and it was happy when i took money it easy for me

1 June 2026
Asda Money logo

Reply from Asda Money

Hi David,

Thank you for your lovely review! 😊

We're really pleased to hear that your card arrived quickly and that you found the setup process straightforward. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use

1 June 2026
Asda Money logo

Reply from Asda Money

Hi Sharon,

Thank you so much for your great review! 😊

We're delighted to hear that your card is quick and easy to use and that it is doing everything you want and need it to. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

application for travel insurance

Straightforward to complete application for travel insurance. Cost very reasonable compared to other providers fir same it better terms.

31 May 2026
Asda Money logo

Reply from Asda Money

Hi Graeme,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy to use and that you find the price reasonable.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very helpful

Very helpful

24 May 2026
Asda Money logo

Reply from Asda Money

Hi Kevin,

Thank you for your great review! 😊

We're delighted to hear that the services provided are helpful. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 3 out of 5 stars

Good overall

Good overall . They don’t offer you any reward points in balance transfers which I think is not fair . I think they need to be more transparent with informing you about this when on the App .

23 February 2026

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