Monday Swimwear Reviews 

Terrible customer service for European based customers. Do not order.

Paid 29 dollars extra for shipping for 1 business day overnight shipping, only to be lied to multiple times by this company and not receiving it on time.

After waiting 15 days for my package to arrive it was delivered to the wrong address, I have no way of getting it back. Instead of Monday swim trying to help me they sent me a link to the routing insurance to file a claim (the insurance I had to pay for). I can not file a claim yet for 4 more days, so who knows if and when I will receive my ($500) package. I asked them to call FedEx to file a claim to let them know the package was delivered to the wrong address and they refuse. Fed ex will not allow me to file a claim, it has to be the company who shipped. Terrible customer service!!!!!

I have been so happy with the customer service, ease of returns and exchange and overall communication around orders. I will continue shopping her and referring people to Monday!

I had an amazing experience. My package arrived with an item missing and within the same day, Monday had responded to my initial email and resolved the issue. I’m so grateful and will be shopping again!

I wore the bathing suit one time and the bra wire is completely poking out

I am a swimsuit fanatic. I think I have 38? I only shop a few brands and Monday Swimwear is at the top. The quality, sizing, styles, fabrics?? Amazing. I will always buy from them. Customer service is good too! And that's HUGE! Thanks Monday!!

We purchased a swimsuit which developed permanent pink/red marks after a single normal swim in a pool. The suit was then washed exactly according to the brand’s own care instructions, but the marks remained.

Customer service repeatedly suggested chlorine was responsible and relied on general care warnings about being “cautious,” despite swimming in a pool being the normal and intended use of swimwear. They ultimately refused a refund or replacement, stating they were not liable because the discoloration came from an “external substance.”

At this price point, a swimsuit should reasonably withstand ordinary pool use. Care guidance is understandable for long-term wear, but a garment permanently staining after one use does not meet reasonable durability expectations.

The refusal to stand behind the product was the most disappointing part.

I would have preferred a fair resolution, but unfortunately this had to be escalated.

Love my items. FAST international shipping to Canada and high end quality

Order was delivered way outside of specified window. Refused to waive return fee, and very rude customer service. Will not be using again.

Accidentally ordered to the wrong address and they immediately cancelled for me! Great service and problem solve

Excellent customer service, when the winter weather delayed my order they refunded and sorted it all for me with no hassle.

I love this company. Not only are their products great and cute. Their customer service is awesome, with a quick response time and the issue was fixed.

Comfortable bikini, well-structured, and with impeccable finishing. You can truly feel the quality and attention to detail in every aspect.

I bought a suit from them. I’m a size 12 and bought their voluptuous style. It was unflattering. I emailed them about returning it a couple days later. They allowed a return, but I didn’t realize it was only for a store credit. There website says otherwise, but I guess because I used a promotion it’s only a gift card. Really tired of the anti customer loop holes for a company that already expensive to take advantage of us.

One of the best customer services I have seen! My package was stolen from the delivery company my building uses, and although it was not Monday's fault at all, they were incredibly understanding and kind. They sent me a replacement, no questions asked.

This was my first time ordering from Monday Swimwear, but after this experience, I can confidently say I’m now a loyal customer. Thank you for your professionalism, appreciation, and commitment to excellence.

As a business owner myself, I genuinely admire this level of customer care and aspire to uphold the same standard. Wishing you and the team continued success.

Amazing support team! And amazing clothes. Thank you!

I absolutely love Monday Swimwear. The quality of their pieces is unlike any other swimwear brand — I’ve had some of their bikinis for over five years and they still look brand new. Recently, I had an issue with a piece I purchased, and their customer care team was incredible. It was honestly the fastest and kindest response I’ve ever received from a brand.

Best swimwear ever and their customer service is even better. I ordered a bunch of items during sale. While I loved them all, some did not fit my body type. I reached out to their customer service and despite no refunds they understood my exceptional situation and promptly offered a return with refund. As a customer, I felt trusted by the brand and I'm so in love that I ended up ordering more after this experience.
Highle recommend to try them! Don't skip on them.

One of my items was cancelled because the item was no longer available therefore for this reason I wanted to cancel the order that I wanted as a set and let me tell you the service was phenomenal and immediate!
Bravo to the excellent service that was provided!