ABSOLUTE SCAM!! Husband made a purchase, the item NEVER arrived but instead three fraudulent transactions were taken from our card. It was dressed up as “a subscription to purchase credits” which w... See more
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See what reviewers are saying
From start to finish I have found the services of Pay Pal to be excellent. They are fair in their dealings with sellers and buyers. I wouldn't make a purchase without paying by Pay Pal who give you th... See more
Customer service was good and have been very helpful. What started as a ad on facebook for a garden bench for £6 ended up as a subcription.I think they was some mix up in communication. The company... See more
My daughter unwittingly signed up for something using my details. I contacted Eugene at 11.30pm in a panic, very helpful and confirmed and reassured me of cancellation of the account. Many thanks for... See more
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Very bad experience I ordered since…
Very bad experience I ordered since 22th of march my order not arrive yet, also I sent to you to restore my money you didn’t refund anything. I want my money back.
Thanks to the Escalation team
My experience was bad
It was a terrible experience. You weren't clear with me. I wanted to buy perfumes from Assaf, but when I completed the transaction, money was withdrawn from my account for no reason! Suddenly, I found myself subscribed to a service I don't know about and don't want! How is this possible? I'm furious and upset about this. Please be honest in your advertisements; this is unacceptable! I want all the money withdrawn from my account returned.
The feedback and response was quick and…
The feedback and response was quick and excellent
Great and fast customer support
Great and fast customer support. They resolved my issue and processed my refund very quickly. Thank you
Thank you cause you resolved my…problem
Thank you cause you resolved my problem, waiting to return my money
I purchased a product from another…
I purchased a product from another website and was accidentally signed up to subscription with mogulgarden. I emailed them about the situation and got a response very quickly. Imani was very polite and sorted out a refund straight away.
Clarifying the transaction
I ordered a product (backpack) online through a page called Superdeal and was confirmed a subscription to Mogulgarden. I don't know why it became Mogulgarden. The backpack never arrived.
After contacting them using the online assistance to clarify what actually happened, I received an email confirming that I would receive a refund which arrived a few days after. Unfortunately it was not the full amount, I received 11.54euro and 9.99euro still outstanding.
Efficient customer service from the…
Efficient customer service from the team.
“Thank you to them
“Thank you to them. Eric got back to me very quickly and answered all of my questions. Highly recommended.”
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