ABSOLUTE SCAM!! Husband made a purchase, the item NEVER arrived but instead three fraudulent transactions were taken from our card. It was dressed up as “a subscription to purchase credits” which w... See more
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From start to finish I have found the services of Pay Pal to be excellent. They are fair in their dealings with sellers and buyers. I wouldn't make a purchase without paying by Pay Pal who give you th... See more
Customer service was good and have been very helpful. What started as a ad on facebook for a garden bench for £6 ended up as a subcription.I think they was some mix up in communication. The company... See more
My daughter unwittingly signed up for something using my details. I contacted Eugene at 11.30pm in a panic, very helpful and confirmed and reassured me of cancellation of the account. Many thanks for... See more
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Quick response
Had quick response when I was needing to speak to someone
Please refond the amounts taken on my…
Please refond the amounts taken on my card without my agreement.
Emily souvent my problem
Claire helped me with my problem.
SCAM and FRAUD: Credit Card used for multiple fake transactions
4th July 2026 Update:
SCAM and FRAUD! Don't takedown/update your Mogulgarden negative review if they send an email. This is a stalling tactic. My credit card was charged multiple times for 'membership' at Mogulgardens. NUMEROUS OTHER CUSTOMERS AND REVIEWS ALSO MENTION THAT THIS IS A DODGY SCAM. I will add you to the open investigation with TrustPilot. Please provide communication/emails that they send you stating: "...to finalize everything on our side, we kindly ask customers to update or remove their review. This step helps us document the case as completed within our system....cannot process payments while an external dispute is active".
If any of the above is similar contact me. My credit card was charged multiple times for 'membership' at Mogulgardens. NUMEROUS OTHER CUSTOMERS AND REVIEWS ALSO MENTION THAT THIS IS A DODGY SCAM. Contacted my bank, there is a full investigation. Specifically focusing on Brandly Strategy S.L (Address: Avda De Velazquez 84 - 8 D, 29004 Malaga, ES).
Review: 11th June 2026
SCAM and FRAUD! My credit card was charged multiple times for 'membership' at Mogulgardens. NUMEROUS OTHER CUSTOMERS AND REVIEWS ALSO MENTION THAT THIS IS A DODGY SCAM. Contacted my bank, there is a full investigation. Specifically focusing on Brandly Strategy S.L (Address: Avda De Velazquez 84 - 8 D, 29004 Malaga, ES).
Please cancel this 'membership' and refund my money that you stole!
Update: The Quality Assurance Manager has responded to my numerous emails stating that my refund has been finalised. The asked me to note this in my review. Let’s see if the €118 will be returned…
Excellent customer care from Zoe
Excellent customer care from Zoe , she resolved my query with care and listened to what I had to say ,great service, thank you Zoe .😊
Advertised a vanity dresser to then…
Advertised a vanity dresser to then purchase it and be told that i had bought a gift card in euros very miss leading. Went on chat to get a refund to be told that I cannot have 1 then received an email saying that I will be refunded
The order error was rectified right…
The order error was rectified right away, thank YOU!
An excellent company and the staff were…
An excellent company and the staff were very helpful in dealing with my order
Claire helped me good solution my…problem
Claire helped me good solution my problem thankh you so much
When you respect customer...
All the serious companies who want to have internet customers should be like this one. Although there was a mistake in my order, they immediately came in communication with me, proposed me other solution, canceled the wrong order and refund me the whole amount as fast as possible. Really great work and thank you 🙏
Thank you escalation team
The company is reliable and trustworthy.
The company is reliable and trustworthy. They did not dispute my cancelation and promised to reimburse me a fee I had already paid.
Excelente very good
Thank you eskalation team
Emerald helped me& solved my problem,
Emerald helped me& solved my problem,
Really Thank you Emerald & Escalation Team.
In ordering a product online,
In ordering a product online,
I was automatically jumped to mogulgarden.com
I continued not realizing that I was on the wrong company!
I tried to cancel but it was too late.
I then wrote to Mogulgarden & informed them of my situation… They kindly assisted me.
Thank you for your patience.
With kind regards
Irma
Thanks for your help
Quick responses and polite replies
exelent Support team
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