moDecor Reviews 552

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Although the guarantee had long expired after 5 years, Oakface Ltd sent a spare part for my Eames chair, which I had bought at MoDecor, out of goodwill and completely free of charge. Not even postage... See more

Rated 1 out of 5 stars

Eames chair delivered in two shipments but second shipment delayed and no communication. Major issues on quality control, not able to screw in base plate as missing holes and no thread, base of chair... See more

Company replied

Rated 5 out of 5 stars

The sent item is of much better quality than the ones I received 4 years ago. Still, the castor covers made of galvanized sheet metal could be more solid, but this detail does not affect so much the o... See more

Rated 5 out of 5 stars

I ordered Barcelona Ottoman and Arco Lamp. I was nervous about the quality of these items ordering online and with only website photos to judge by.... Ordering and delivery was efficient and tim... See more

Company details

Written by the company

Bei moDecor finden Sie hochwertige Klassiker der Designgeschichte inspiriert durch die klassischen Entwürfe der Top Designer dieser Welt.


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4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor manufacturing - no quality control

Eames chair delivered in two shipments but second shipment delayed and no communication. Major issues on quality control, not able to screw in base plate as missing holes and no thread, base of chair scratched, told it had to be accepted that some problems occur as hand made ! Finally second shipment arrived and back of chair screwed together with a 2" gap on alignment, clearly no quality control, just coming straight out of Chinese factory with no regard for finished product. Advised I would have to wait at least 4 weeks for replacement. Promised call back and nothing, now having to chase again.

9 May 2014
Unprompted review
moDecor logo

Reply from moDecor

Dear J Home,
I am very sorry to hear about this. Please contact us directly to find a good solution for you.

Kind regards,
Elke Classen

Rated 5 out of 5 stars

Fast and Friendly.

We ordered 2nd time with modecor and they duly arrived within the timescale given at the time of ordering. We are very pleased with the product. The only issue we had was that the driver was supposed to ring 20 minutes before arriving on site. Unfortunately he rang whilst sitting outside our house so I had to rush home from work. He did apologies and said that it was his fault. He was happy to carry 1 unit upstairs.

16 February 2014
Unprompted review
Rated 5 out of 5 stars

Amazing quality and excellent speed.

I ordered 2 barcelona chairs and an ottoman from Miami and received them in about 2 weeks. Excellent quality, they took care of a snag at customs within 24 hours, the delivery came the day before it was due, well packaged. The chairs look great. Excellent quality. I had previously ordered the same thing from a highly rated company in the US and after the 4th 4-6 week delay they offered to send half the order. I cancelled with the other company, tried this one and I still can't believe that an international company did so much better.

31 October 2012
Unprompted review
Rated 5 out of 5 stars

Great seller

Just received 3rd chair from modecor, Simply great chair and quick delivery as usual, A++++++.

16 December 2011
Unprompted review
Rated 5 out of 5 stars

Superb Quality and a Fantastic Price

Last week I purchased a red leather Eames office chair from Modecor. I wasn't sure if I'd like it or what the quality would be like.... But when I got it I was really impressed with the quality and comfort! This piece of furniture has attracted more comments from my patients than I can believe. I'm going to get another 4 of them. Beautiful polished castings and supple, quality leather. Thank You Modecor!

18 November 2011
Unprompted review
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