MODDIY Reviews 

610
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and polite staff for providing exceptionally fast responses and guiding them step by step through complex custom orders. Consumers are also very satisfied with the high quality of the products and the unique, hard to find solutions offered for difficult setup configurations and older systems. Some reviewers were not happy with shipping times and unexpected delivery delays that affected their overall purchasing process. A few other people noted experiencing significantly longer waiting periods than initially promised or found certain shipping information quite misleading.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast response times and helpful... See more

Product

Customers expressed great satisfaction regarding the product, noting that the items look very good, arrived... See more

Staff

People report positive experiences with staff, highlighting that team members are extremely polite,... See more

Order

Users describe positive interactions with order processes, frequently highlighting how easy it is to place... See more

Response time

Reviewers highlight positive aspects of response time, expressing widespread satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went through a good deal of trouble with a server build - found no GPU cables available anywhere for the specifications I had. MODDIY was able to tailor existing cables to the size and layout I need... See more

Company replied

Rated 5 out of 5 stars

I have an SFF pc and decided that the cable mess really needed to be trimmed down. Decided to go with MODDIY and ordered a set of the PSU cables. In less than 3 hours, I received an email from Carrie... See more

Company replied

Rated 5 out of 5 stars

ordered psu cable set, the set looks very good, was packaged neatly and came with all the neccesary cables. during my order, i had contacted support about the gpu cable and my specific case and prefe... See more

Company replied

Rated 5 out of 5 stars

I was put in contact with Carrie to order modular cables compatible with my FSP Hydro PTM PRO 1200W PSU. She was very responsive, patient, and professional. Even though I’m inexperienced, she clearly... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. also in
  3. Computer Accessories Store
  4. Computer Store

Written by the company

Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods


Contact info

4.9

Excellent

TrustScore 5 out of 5

610 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(610)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For the best

They were very helpful in every aspect. The products I purchased fit perfectly. I did not experience any problems at all. The delivery time was also quite good. I was able to get immediate responses to my messages. Without hesitation, I can say they are the best in this field.

15 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Very timely and helpful staff

Carrie was very helpful in clarifying and identifying the proper 12V-2X6 cable from my PSU to adapt to a triple 8 pin GPU. Thank you!

24 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

These guys are great!!!!!!

These guys are great! We had an urgent need for 40 GPU cables. We placed the order on Friday night Eastern Standard Time. I received notification the next morning that my order was received and would ship Monday morning.

20 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

MODDIY is an excellent place for anyone…

MODDIY is an excellent place for anyone that loves building their own custom PCs! They have all different accessories to choose from based on your needs. If you're looking for something you need, like custom cables, accessories and more, then this is the place to come to! Customer service is fantastic! They're very helpful when it comes to making specific orders, etc.

10 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Carrie and Jenefer were AWESOME

Carrie and Jenefer were AWESOME! I needed my cables expedited to the United States by a set date and MODDIY DELIVERED!! They totally honored my request and their communication was FANTASTIC!! THANK YOU!!

9 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Very Impressed!!

Very good expiernce working with online assistant! they helped me pick out the right cables for my PSU and the Ultra soft embossed cables are really impressive! Was also helped with an exchanged. Very easy and pleasant expiernce! great job MODDIY

9 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Great price and options

Great price and options. Needed to ammend my order, was very easy and painless.

7 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Custom 12V-2X6 90 degrees…

Bought a custom 12V-2X6 90 degrees native cable.

Not only it looks fantastic, but I've put it under a 500W load, measured the current in each wire with a current clamp, and found that on both the ground and 12 volt cables the variance was not more than 0.2-0.3 amps.

Phenomenal quality and using it gives me a lot more peace of mind.

14 August 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Very wonderful and helpful customer…

Very wonderful and helpful customer service. Quick to respond and ver professional. Also accepting of my request and accommodating.

5 August 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Custom Cables on Demand

I have needed some very odd cables, and MODDIY delivers with an easy ordering process and fast results. Thank you!

31 July 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Great service!

Great service!

Super fast communication, was able to easily add stuff to my order without paying again, appreciate a business that is so understanding for it's customers. Thanks so much!

1 August 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Despite not having any data yet on my…

Despite not having any data yet on my relatively obscure Flex ATX power supply, the team went above and beyond to propose a bespoke solution for my use case when we realised the original order wouldn't suit the the specs of my PSU model.

Huge thank you to Carrie and the team for reaching out about the issue and providing world-class customer service!

22 July 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Very helpful support staff

I contacted MODDIY because I believed that they sent me a faulty 2x8-Pin to RTX 12-Pin for my 5070ti, however, after speaking with the representative (Carrie) I was informed that I actually ordered the incorrect cable and should have ordered an 2x8-Pin to 12VHPWR. Carrie confirmed my product specs from my previous order and offered to send me the correct cable at no cost even though I ordered the wrong cable. Excellent customer service!

6 July 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

I placed the wrong order for the wrong…

I placed the wrong order for the wrong cable and they had Alfred’s shipped the item. I couldn’t afford both the correct and wrong items so I contacted them and even though the item was shipped customer support found a way to cancel and refund it ! They were swift in responses to my questions as well.

22 June 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Amazing company!

Carrie with customer service has been absolutely amazing to work with and the MODDIY assembly team does top-notch work! There was a slight issue with the last mile shipping company after the cables landed in this country, but Carrie immediately reached out after I said what happened and corrected the problem without a second thought. Thank you so much, I cant wait to order again!

8 June 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

MODDIY is literally the best

MODDIY is literally the best. Their product quality is amazing, but more than that... They're real people. Emailing me back and forth answering my questions. Explaining things to me instead of canned responses. No 24 hours in between.

Just helpful, human, interactions.

I cannot say enough good about them. Especially Carrie, who is the most helpful!

7 June 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Great customer support!

7 June 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Carrie was very quick and responsive…

Carrie was very quick and responsive given the times and frequency of my messages. They were helpful and polite. Set proper expectations and were able to get me the answer I needed. I will be purchasing an adapter and I'm very happy and impressed with the service rendered. 5 stars from me!

5 June 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

super helpful customer service.

super helpful customer service.

27 May 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 3 out of 5 stars

Confirm MB comb size v.s. cables

Highlights:
1. Communication during ordering process generally great*

2. Speed of manufacture, noting shipping was significantly longer.

Issues:
1. 28 Cable comb used for 24pin MB cable threw out colour scheme. *I feel it would have been appropriate if this had been advertised or queried when I requested a sequence of 12 colours. Even if the 'freestyling' of cables had been applied in a symmetrical manner would have been better than what was delivered.

2. 12V-2X6 GPU connector required physical manipulation of pinched pins to enable use. This wasn't particularly difficult and being only my second time using this style plug may be normal?

3. A bit nitpicky and potentially outside what is reasonable for MODDIY to be aware of, but the specified PSU, the Corsair RM1000x SHIFT, type 5 connector clips should be inverted as they currently twist out of alignment from CPU, not visible to the front, just looks ugly in the back.

All in all my priority was to reduce the excess cable length and this definitely did that - I don't regret the purchase despite visual issues.

21 May 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

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