MODDIY Reviews 

611
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional customer service, noting that staff members are extremely responsive, polite, and helpful when ordering custom hardware components. Customers truly appreciate the high quality of the specialized products and the unique solutions available for various complex PC builds. Some reviewers were not happy with shipping times and delivery delays. Consumers mentioned experiencing unexpected waiting periods, misleading shipping details, or communication challenges regarding item availability during holiday periods. A few people also felt frustrated when orders took longer than expected to arrive at their destination.

What people talk about most

Customer service

Customers had positive experiences with customer service, frequently highlighting fast responses, friendly... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the availability of unique... See more

Staff

People report positive experiences with staff, highlighting that team members are extremely polite,... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy it is to place requests and... See more

Response time

Users describe positive interactions with response time, frequently highlighting exceptionally fast support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went through a good deal of trouble with a server build - found no GPU cables available anywhere for the specifications I had. MODDIY was able to tailor existing cables to the size and layout I need... See more

Company replied

Rated 5 out of 5 stars

I have an SFF pc and decided that the cable mess really needed to be trimmed down. Decided to go with MODDIY and ordered a set of the PSU cables. In less than 3 hours, I received an email from Carrie... See more

Company replied

Rated 5 out of 5 stars

I was put in contact with Carrie to order modular cables compatible with my FSP Hydro PTM PRO 1200W PSU. She was very responsive, patient, and professional. Even though I’m inexperienced, she clearly... See more

Company replied

Rated 5 out of 5 stars

ordered psu cable set, the set looks very good, was packaged neatly and came with all the neccesary cables. during my order, i had contacted support about the gpu cable and my specific case and prefe... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. also in
  3. Computer Accessories Store
  4. Computer Store

Written by the company

Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods


Contact info

4.9

Excellent

TrustScore 5 out of 5

611 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(611)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer support worked with me to…

Customer support worked with me to figure out what product would work in my admittedly very unique and strange situation. Knowledgeable and helpful. 5 stars.

27 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Friendly and Patient staff also very…

Friendly and Patient staff also very helpful with

25 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

I had a compatibility question and they…

I had a compatibility question and they were able to respond lightning fast validating my purchase decision. Very responsive to all email inquiries and replies. I still haven't heard a peep from the OEM manufacturer. Will be revisiting for future needs.

24 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

They are extremely helpful and diligent…

They are extremely helpful and diligent in their work! They helped me a non tech person get the solution I required.

Thanks Carrie, you are the best.

24 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Customer service top notch

Customer service top notch. Other companies could learn for sure. Communication good, responsive, and low friction.

18 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Great Product, Even Better Customer Service

I stumbled upon MODDIY when I needed a set of white cables for an all white build I just completed. I had a great 1000w PSU, but it was all black. I ordered a complete set of cables at a reasonable price, when considering they were built to my PSUs spec, and noticed they also offered the new 12Vx6 plug I needed for my new 5070ti. I received everything pretty quick and they work and look great!

Where MODDIY excelled even more is with their customer service. I switched out my GPU, and unfortunately the retaining clip on the plug snapped off, and I was bummed. It still works, but the back plate won't stay on. I sent in an email and got a response same day telling me they'd ship an entire new cable free of charge! This was amazing, as working with companies like Asus in the past, they refused to repair anything, or take a multi week exchange of emails and calls to actually take some action.

Thank you MODDIY, you're my new favorite company when I need something for custom builds :)

3 November 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Five-star service

Five-star service, every time ⭐⭐⭐⭐⭐

Customer service doesn’t get better than this. Sure, their catalog is massive and search can be a bit “meh,” but tap the chat bubble bottom-right and a real human will help you find it, customize it, or build it from scratch. Friendly, fast, and clearly not a bot 🤝

I’ve ordered customized cables from ModDIY multiple times and they’ll continue to be my go-to. Lead times are quick, quality is solid. I did have one fan extension where the connector came off on first unplug, but I’m confident they’d have replaced it in a heartbeat if I’d asked. Humans make things—and they make it right. Highly recommended 🔌✨

23 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Another happy customer

Another happy customer. Very unique product, slimmest 90 degree SFF case PSU extension cable anywhere! Great support from Carrie at MOD DIY who helped me to make changes to my order before shipping! MOD DIY will be my go to first choice for custom SFF PC cables!

16 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

The Best!

Carrie from MODDIY was very knowledgeable and helpful. I am impressed with the product, seemingly no one else is providing such high quality custom power cables. Specifically the 12V2x6 H++ connector with premium high-current Single-Split 4-Spring (Leaf-Spring) terminals. Thank you Carrie and MODDIY for answering all of my questions and providing a premium product!

15 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Great customer service

I made a mistake on the order but rather than sending me the wrong thing the company checked with me and I was able to correct the order.

That is great service and I'm happy to praise their staff and give credit.

14 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Perfect

Was able to get exactly what I needed and the customer service was awesome!

13 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Instant help and customize order

Instant help and customize order! Absolutely awesome!

13 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

PMT 7950 MSI Laptop

I ordered 1 PTM 7950 50x31 for my MSI laptop. The first cycles weren't exectional, although a reduction of the temperature. After 4-5 cycles, my laptop still like an iceberg: frozen as ice.
I struggled for 2 years to fix this up, nothing worked.
This material saved me and my little baby.
Shipping very fast, thanks for all moddiy!

28 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Very nice support

10 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Fantastic service

Fast response, easy explanations, great outcome.

10 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Top level Support!

Top level Support!

Gave me a good buying experience.
I had ALOT of questions, and got help with everything from start to finish. Compatibility check ups, costomiziation and all.

I layed my order, and felt well taken care of afterwards. Recommend!!

10 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Best custom cables around

Awesome cables with vibrant colors and flexibility!
Fast shipping and responsive client service. Perfect experience 👌

18 July 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

super responsive to questions

super responsive to questions; clear, professional exchange; helped track down correct proprietary cable

5 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Our experience with Moddiy..

After trying to find the products we need, we write to Moddiy support and we take the best answers and solution by person on moddiy, thanks to Carrie because we write 3 or 4 time and the answers are positive without hesitate !

4 October 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

Rated 5 out of 5 stars

Best place to get cables for modular PSU

Been ordering cables for my PSU. It's cheaper than getting the actual original cables.
One time, they actually sent me the wrong cable, SATA instead of Molex. I complained and they immediately sent me the correct one, no extra charge.

1 September 2025
Unprompted review
MODDIY logo

Reply from MODDIY

Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY

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