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Rated 5 out of 5 stars

My experience with Mobspares was excellent. I placed an order but needed to cancel for my own reasons. There was absolutely no problem with this and my refund was confirmed by email by Olga and issu... See more

Company replied

Rated 5 out of 5 stars

Tony Fortino, left the following 5 star review for the product For Status Between 3ANC/Status Audio BetweenPro 2pcs Headphone Silicone Anti-Lost Cord(Black), Order MS32278: Status 3nc Beteen Ear b... See more

Company replied

Rated 3 out of 5 stars

Bought 5000mAh C11P1806 for Asus ZenFone 6 ZS630KL Li-Polymer Battery 11 days ago. Just got an Email with a conformation but they never send anything. Tracking Number has no information. Sup... See more

Company replied

Rated 4 out of 5 stars

Very easy to buy branded spare parts at this website Earlier while ordering an item, I missed to choose exact item for particular model. At first I was very disappointed that I ordered wrong pr... See more

Company replied

Company details

  1. Electronic Spare Parts and Components Store
  2. also in
  3. Cell Phone Accessory Store
  4. Computer Accessories Store
  5. Mobile Phone Repair Shop

Written by the company

MobSpares.com is an online retailer specializing in mobile spare parts and accessories, offering a variety of products for smartphones, tablets, laptops, and more. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff is dedicated to providing you with excellent service and assistance whenever you reach out to us.


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(195)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

The items purchased were very reasonably priced and website easy to navigate

3 April 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Pat Horgan

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 3 out of 5 stars

Ordered a new phone screen

Ordered a new phone screen, touch screen not working. So send back on the Monday it was delivered to mob spares on the Tuesday no reply so I end up doing all chasing told on Thursday it will be tested in 24 hrs still no reply on Saturday . Update 25/5/24 after leaving this message the company got in touch with me refunded the postage and send me a new screen 3 Weeks later. the new screen works

15 April 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Mark Bishop,

Thank you for sharing your feedback. We apologize for the initial inconvenience you experienced with the faulty screen and for the delay in our response. We strive to provide prompt and efficient service, and it seems we fell short in this instance.

We are glad to hear that we were able to resolve the issue by refunding the postage and sending you a new screen that works correctly. Your patience and understanding throughout this process are greatly appreciated.

We value your business and will use your feedback to improve our service. If you need any further assistance, please do not hesitate to reach out.

Thank you once again for your patience and for giving us the opportunity to make things right.

Best regards,
MobSpares Team

Rated 1 out of 5 stars

i order my parts 20 days ago

i order my parts 20 days ago. still didn't receive them.i try to contact the company for refund but i never hear from them, this is a scam,, stay away from them

2 April 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, DAN HUSTIU

Thank you very much for your review. It is very important to us!

We will consider the review and do our best to work with the delivery companies to improve the delivery time. Also, just to let you know that according to our policy, if the delivery is unreasonably delayed for more than 10 days, you can get a partial or full refund of the amount you paid for the delivery.

Thanks for answering our WP messages and confirming that the package was delivered. Our agent still wating your confirmation for the compensation.

Just get in contact with our customer support.

Thanks & Regards
MobSpares Team

Rated 4 out of 5 stars

Good customer care service

Good customer service and got a proper response and have been assured of replacement of the wrong item and free replacement of the damaged screen protector. Am yet to receive my products as promised. Hopefully shall be able to update my review after. So far so good and thumbs up to customer service

16 April 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Mehr Ali

Thank you very much for your review. It is very important to us!
We look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

I'm Satisfied and Recomend it

It took a while to arrive but when it arrived it came all in good shape, i bought a screen display, wich it came for my phone

26 February 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Rafael Manguito
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Exactly what I needed

It was easy to find the part I wanted, it was a good price, and it arrived very quickly. I can't ask for more than that.

11 April 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Trevor Marshall
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Good experience with my order

I needed a new volume rocker for my pixel phone. Ordering process was easy and the package came in good time.

Product was as advertised. Nothing to complain about. Can recommend if you are looking for spare parts! :-)

10 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Zlatan
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Got a charging port board from…

Got a charging port board from Mobspares, the delivery was fast, product worked very fine.

24 January 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Eloghene Ewhedoma

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 2 out of 5 stars

Excellent communication, useless shipping service

I retract my previous comment of 'Scammer Alert' because, and probably as a result of my previous post, the company promply got in touch with me, tracked down the package and finally refunded me 50% of the original order.
Nevertheless the whole affair was largely unsatisfactory, mainly due the 18-day lag before the package was collected and the further 14-day shipping - plus the package wasn't delivered and required a taxi to fetch it from the Post Office.
This company, despite an excellent communication service, is let down by a deplorable shipping company.
I strongly advise they change their carrier.

22 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Peter Zygadlo

We really appreciate you taking the time to share your comments with us and our community, and we are sorry for any inconvinience created.

Please be assured that your comments have been shared and noted and will be used as feedback to continue to improve our service and customer experience.

With best wishes,
MS team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Well packaged, products were safe while being handled. Quality products. Will be using this company from now on.

1 December 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Robert Sexton

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 3 out of 5 stars

Did not function for me but fully refunded by seller.

This is an amended review. The item did not work from new for me but Mobspares contacted me after my poor review and maintained a good communication link to me. In short, they arranged for the item to be returned to their uk base, to be sent to the factory for full assessment. They are issuing a full refund to me. I congratulate them for customer service and although I am disappointed the unit did not acheive a benefit for me, I feel it fair to withdraw my original 1* score and write this amendment with 3* based on their helpfulness.

13 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear A Petty

We really appreciate you taking the time to share your comments with us and our community, and we are sorry for any inconvinience created.

We are happy that we found a solution and the problem was solved. We are sorry the item did not bring any benefit for you but as we already confirmed we will have the item tested and any updated will be shared with you.

With best wishes,
MS team

Rated 1 out of 5 stars

I definitely don't recommend it

I definitely don't recommend it. Twice in a row I received a screen that wasn't even compatible with my phone model. Twice I had to wait a month for this error to be fixed. The second time I paid for express shipping (2-5 days 25 euros) and due to another mistake I waited a month for the correct phone screen.
If you have time and patience, it's ok, but if you're in a hurry, definitely avoid this company.
First order 12/09/2023 wrong screen issue fixed 41 days later 20/10/2023
Second order 23/01/2024 wrong screen issue fixed 38 days later 01/03/2024.
Again if you have time go for it, but if you pay for fast delivery and facing an issue just request a refund and get it in other place.

8 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Artur Kadziel

Please accept our sincere apologies for the created inconvenience.

Thank you for taking the time to leave us this review. Unfortunately as we aready talked on our private conversation there was a mistake in the warehouse that was quicly solved and the right item was on the way to you FREE of Charge.

Also, we arranged a FREE return of the wrong item.

Thank you
MobSpares Team

Rated 4 out of 5 stars

I Ordered for realme C21 model.

Very easy to buy branded spare parts at this website
Earlier while ordering an item, I missed to choose exact item for particular model.
At first I was very disappointed that I ordered wrong product but Mobsapre team is very supportive and obliged my request.
I would recommend to buy spare parts here without any doubt.
Delivered product was quality product.
Whenever I need to buy any part I would like to buy from Mobsapre only.
Rating 9/10 for Service and product quality
But be careful to choose exact or particular model while ordering, else both will suffer by wasting time and energy

22 October 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Raj Sharma

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

My order has been delivered in time as…

My order has been delivered in time as expected, and the parts i bought were genuine, compatible and very important, value for noney.
I'm sure nrxt time i'pl need any further repairs I'll first check again on MobSpares website and place a new order.

13 September 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Florin Sabau

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 1 out of 5 stars

You sent me the corrupted mobile…

You sent me the corrupted mobile device. When i opened the box and i try 100 times to switch on the mobile but the mobile was corrupted.
I ordered 1st time from your site. Really it was bad experience. I lost my money.

4 December 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Muhammad Haris Malik

We are sorry to hear this, and please accept our sincere apologies for the created inconvenience.

According to our Terms Of Sales if the item arrived damaged or not working properly, WE are responsible for a full refund or to send a new item immediately FREE of Charge.

A member of our Customer Care Team already sent you an email about this, and waiting for your answer to solve the problem ASAP. We also Contacted you on WhatsApp many times, and still waiting for your answer.

Or you can contact us directly:
E-mail: support@mobspares.com
WhatsApp: +353 89 433 3001

Hope to hear from you soon.
Thank you for understanding

Rated 4 out of 5 stars

Correct item arrived and was well…

Correct item arrived and was well packaged.
It took 23 days - from 7th feb to march 1st for it to come - that is why i gave 4 stars rather than 5.

1 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Customer

Thank you very much for your review. It is very important to us!

We will consider the review and do our best to work with the delivery companies to improve the delivery time. Also, just to let you know that according to our policy, if the delivery is unreasonably delayed for more than 10 days, you can get a partial or full refund of the amount you paid for the delivery.

Just get in contact with our customer support.

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. Excellent quality. The goods arrived on time. I recommend to all.

8 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Jorge abrantes

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 3 out of 5 stars

Thank you MobSpares

Thank you MobSpares for resolving my issue.

8 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Mandla Maringa

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Product is excellent

Product is excellent, shipping was good

9 March 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Tracey h

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

Rated 5 out of 5 stars

Great service

I experienced an issue with the return process(item was not correct for my device but great quality) which was promptly resolved. Great service.

10 February 2024
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Jurgen

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards
MobSpares Team

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