My experience with Mobspares was excellent. I placed an order but needed to cancel for my own reasons. There was absolutely no problem with this and my refund was confirmed by email by Olga and issu... See more
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Tony Fortino, left the following 5 star review for the product For Status Between 3ANC/Status Audio BetweenPro 2pcs Headphone Silicone Anti-Lost Cord(Black), Order MS32278: Status 3nc Beteen Ear b... See more
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Bought 5000mAh C11P1806 for Asus ZenFone 6 ZS630KL Li-Polymer Battery 11 days ago. Just got an Email with a conformation but they never send anything. Tracking Number has no information. Sup... See more
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Very easy to buy branded spare parts at this website Earlier while ordering an item, I missed to choose exact item for particular model. At first I was very disappointed that I ordered wrong pr... See more
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Company details
- Electronic Spare Parts and Components Store
- also in
- Cell Phone Accessory Store
- Computer Accessories Store
- Mobile Phone Repair Shop
Written by the company
MobSpares.com is an online retailer specializing in mobile spare parts and accessories, offering a variety of products for smartphones, tablets, laptops, and more. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff is dedicated to providing you with excellent service and assistance whenever you reach out to us.
Contact info
4.2
Great
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Spare parts for an old phone, worked like a charm!
I ordered some spare parts for a 2018 Huawei and the prices were pretty low. The order arrived within 2 weeks (whereas ordering from China would've taken probably twice that) The screen was wrapped in 3 different protective layers so I'm not suprised it arrived in perfect condition!
In summary:
- Great price
- As ordered
- (pretty) fast shipping
28 August 2024
Unprompted review
Reply from MobSpares.com
Dear, Quentin van Achthoven
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Poor Quality and Unresponsive Service
The product I received was significantly lower in quality than advertised. When I asked about it, the seller suggested I misinterpreted the description. Their replies came outside normal business hours, making me doubt their credibility. I wouldn’t recommend MobSpares.
13 August 2024
Unprompted review
Reply from MobSpares.com
Dear Bar Gemini,
We are very sorry to hear that the product you received did not meet your expectations and that our customer service was not as responsive as it should have been. This is certainly not the experience we strive to provide, and we apologize for any frustration it caused.
We appreciate your feedback about the quality of the product and our communication. Your concerns are taken seriously, and we will review our processes to ensure we provide clearer descriptions and more timely responses.
If you would like to discuss this further or explore options for a refund or replacement, please contact us directly at support@mobspares.com. We value your feedback and hope to restore your faith in our service.
Thank you for bringing this to our attention.
Best regards,
MobSpares Team
Frustrating Experience
The item didn’t match what I saw online. Customer service was unresponsive and full of excuses. I wouldn’t buy from them again if I were you.
16 August 2024
Unprompted review
Reply from MobSpares.com
Dear First Lady,
We are truly sorry to hear that the item you received didn’t match your expectations and that our customer service didn’t provide the support you deserved. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience caused.
We want to make this right for you. Please reach out to us at support@mobspares.com, and we’ll do our best to resolve the issue and ensure you’re satisfied with your purchase.
Thank you for your feedback, and we appreciate the opportunity to improve our service.
Best regards,
MobSpares Team
Frustrating Return Process
The item I ordered was different from what was advertised, and I couldn’t return it to China for free. Their customer service was evasive and unhelpful. I advise against purchasing from them to avoid future disappointments.
25 August 2024
Unprompted review
Reply from MobSpares.com
Dear Samuel Paul,
We are sorry to hear that the item you received wasn’t as advertised, and we understand the frustration with the return process and your experience with customer service. This is certainly not the level of service we aim to provide, and we sincerely apologize for the inconvenience.
We’d like to make this right for you. Please contact our customer service team directly at support@mobspares.com, and we will work with you to find a solution that doesn’t involve the hassle of returning the item to China.
Thank you for bringing this to our attention, and we hope to resolve the issue to your satisfaction.
Best regards,
MobSpares Team
Canceling
I send them a email for canceling a item on my order didn't make it to the warehouse so i receive the piece and told me to keep it and still get a refund never seen this before didn't have any trouble to communicate with them fast respond i would buy from them anytime.
24 August 2024
Unprompted review
Reply from MobSpares.com
Hello F C
Thank you for sharing your experience! We're delighted to hear that our team was able to assist you quickly and that the process was smooth for you. We always strive to provide the best service, and it's great to know that you're happy with the outcome. Your satisfaction is our priority, and we're glad to hear you'd choose to shop with us again.
Thanks for your support, and we look forward to serving you in the future!
Purchased a Asus Rog ally SSD right…
Purchased a Asus Rog ally SSD right angle adapter.
Product was delivered in 15-20 days. Tested the rated speed and all checks out.
Overall I am happy with the purchase as it was the lowest price that I could find for my region.
Thank you MObSpares for the delightful experience.
12 June 2024
Unprompted review
Reply from MobSpares.com
Dear, Home Temp
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
wrong item sent and poor return policy
My ordered item didn't match with what they show on the website, and finally didn't even accept a free return shipment to China. Their customer service tries to come up with different excuses to not taking back the wrong item. Don't buy from them if you don't want to regret it later if something goes wrong!
21 August 2024
Unprompted review
Reply from MobSpares.com
Hello, Hossein Ghorbanfekr
We're truly sorry to hear about your experience and the issues with your order. We strive to provide accurate representations of our products and offer support when something goes wrong. It seems we fell short in this instance, and we apologize for any frustration caused. We understand the importance of a smooth return process and would like to resolve this for you.
Please contact our customer service team directly so we can work together to find a solution.
WhatsApp: +353 89 433 3001
Email: support@mobspares.com
Your satisfaction is important to us, and we appreciate your feedback as we continue to improve our service.
Thanks & Regards
MobSpares Team
I ordered a battery from them one month…
I ordered a battery from them one month ago, the money was taken from my account but I didn’t receive the Battery.Since I placed my order I have been receiving scam emails from a scam site pretending to be “An Post”looking for my Bank details .Order No.MS30328.Mobspares replied to me after this to say the part appeared to have been lost & that I could have a refund or replacement.I asked for the replacement but 3 weeks later have not received it.I have just received my order 16 September & they offered a full refund for the delay.I was very pleased with their efforts to fulfill my order & I now would like to thank them for their efforts.
16 August 2024
Unprompted review
Reply from MobSpares.com
Dear P.J.
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience caused during the process of your order. We are glad to hear that you received your battery on September 16th and that you were pleased with our efforts to resolve the issue.
We take customer satisfaction very seriously, and while we regret the delays you encountered, we appreciate your understanding and patience. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Thank you once again for your kind feedback, and we look forward to serving you in the future.
Best regards,
www.mobspares.com
NILLKIN MC026 Portable Button Fast…
NILLKIN MC026 Portable Button Fast Charging Wireless Charger(Black)
Small and efficient QI-charger, perfect to carry with You!
NILLKIN MC026 Portable Button Fast Charging Wireless Charger(Black) is perfect to have with You when You are out and about. It is very small and handy, and the charging is quick and efficient.
(At home I use a Qi double induction charger Nillkin Double Shadows Wireless 2x10W universal, which is larger and is best to have permanently installed at home).
Delivery from China to Sweden takes a little less than 2 weeks, as promised.
I have ordered three times from MobSpares, every time succesfully, and I am very pleased with the service.
4 July 2024
Unprompted review
Reply from MobSpares.com
Dear, Mikael
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
The website was easy to follow and…
The website was easy to follow and delivery to the Downunderlands was quicker than expected. Thanks!
20 June 2024
Unprompted review
Reply from MobSpares.com
Dear, Barb Edwards
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Reply from MobSpares.com
Dear, Ksenija Žižek
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Dishonest and disingenuous
Dishonest. Item delivered was not as described - it was much lower quality than the description. When I queried it, they tried to tell me I misinterpreted the description. Responses were out of hours which also makes me think this business is a bit questionable. I would not recommend this MobSpares as they are dishonest.
29 July 2024
Unprompted review
Reply from MobSpares.com
Hello, Amy
We sincerely apologize for the experience you had and regret that the item did not meet your expectations. We take customer feedback seriously and strive to provide accurate descriptions and quality products. It seems there was a misunderstanding, and we're sorry for any confusion caused. We are committed to addressing any issues, and we’d love the opportunity to make things right. Please contact our customer service team directly "support@mobspares.com" so we can resolve this to your satisfaction. Your trust is important to us, and we appreciate the chance to improve.
Thanks & Regards
MobSpares Team
Ordered a part, I t never arrived!!!…
Ordered a part and all it says is delivered to a local courier 2 weeks ago and I can get no answer from them, even though I have mailed support many times, and I did receive a full refund eventually.
19 July 2024
Unprompted review
Reply from MobSpares.com
Dear Will,
We are truly sorry for the inconvenience caused by your missing order. It appears the shipment was unfortunately lost in transit, and I completely understand your frustration, especially since you’ve been trying to reach out multiple times.
Please rest assured, we’ve already processed a full refund for your order. If you need any further assistance or have any other concerns, feel free to contact us directly at support@mobspares.com. We deeply regret the experience you’ve had and appreciate your patience.
Thank you for your feedback, and we hope to serve you better in the future.
Best regards,
MobSpares Team
Don't buy anything from this website
Don't buy anything from this website, I ordered kids smart watch. It's very cheap quality and the customer support team is pathetic. They would refund my money back. And asking me to pay for return postage. Their watch first of all did not have proper instructions to install app. The instructions are in Chinese. The QR code for watch is incorrect so cannot connect it to the app. Won't even accept sim card. And to top it all English instructions have spelling mistakes. To Register it's written "To regista"
In the watch menu math games are written as "Match games". Pathetic quality. Will never buy from here.
30 May 2024
Unprompted review
Reply from MobSpares.com
Dear Purvi Solanki,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced with the kids' smartwatch. We strive to provide high-quality products and excellent customer service, so it's disappointing to learn that we fell short in your case.
We sincerely apologize for the inconvenience caused by the quality of the watch and the difficulties you encountered with the instructions and app setup. We understand how frustrating this must have been, especially with the incorrect QR code and language errors.
Regarding the refund and return postage, we understand your frustration. Our customer support team should have provided you with a better resolution, and we will be addressing this internally to improve our processes.
Please reach out to our customer support team directly at support@mobspares.com so we can resolve this issue promptly. We would like to make things right for you and ensure that your concerns are addressed.
Thank you for bringing these issues to our attention. Your feedback helps us improve, and we hope to have the opportunity to serve you better in the future.
Best regards,
Andrei G
Customer Support Team
I bought one item and everything went…
I bought one item and everything went all well. Thank you
11 April 2024
Unprompted review
Reply from MobSpares.com
Dear, Marques
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
replacement battery for fitbit
Great replacement battery for fitbit, easy to order and great price.
1 May 2024
Unprompted review
Reply from MobSpares.com
Dear, Lyall Todd
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Good customer service
I ordered something and it broke straightaway, but I emailed them with a photo of the broken item and they were really quick to reply and refund me, so I’m very happy with their customer service.
21 May 2024
Unprompted review
Reply from MobSpares.com
Dear, BPD
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Earphones were clearly opened
Earphones were clearly opened, seal was dirty and crinkled, box squashed.
UPDATE: the earphones purchased also had a crack in one of the buds but the seller contacted me and refunded half of the amount paid.
15 May 2024
Unprompted review
Reply from MobSpares.com
Hello Auatif
Thank you for your review. We sincerely apologize for the condition in which you received your earphones. This is not the standard of quality we strive to maintain. We're glad that you offered us the chance to solve the problem with a partial refund. We value your business and are committed to improving our service. If you need further assistance or wish to discuss this matter more, please don't hesitate to contact us directly. Your satisfaction is our priority.
Thanks
MobSpares Team
I ordered a charging port
I ordered a charging port, it took just a week to get delivered even though it was in another country, it arrived earlier than expected anyways, I also had to return it because it appears that I ordered the wrong model, the return was handled smoothly and I received full refund within days, absolutely reccomeded
13 May 2024
Unprompted review
Reply from MobSpares.com
Dear, Diaa Ak
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
Had exactly what I was looking for
Had exactly what I was looking for. Price was great and arrived quicker than expected. Fitted my camera perfectly. Would highly recommend mobspares and will definitely be using them again
3 April 2024
Unprompted review
Reply from MobSpares.com
Dear, Magdelaine Downes
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards
MobSpares Team
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