MobilityPlus Wheelchairs Reviews 

9,104
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, such as mobility scooters and wheelchairs, for their quality, ease of use, and the freedom they provide. The staff are frequently highlighted for being professional, courteous, knowledgeable, and extremely helpful, offering excellent advice and support. Many people also appreciate the efficient and prompt delivery service, often receiving their items earlier than expected with helpful drivers. The overall service, including after-sales support and handling of queries, is frequently described as excellent, with issues being resolved quickly and effectively. However, some customers also noted occasional issues with delivery communication, with some not receiving time slots or having items left unattended. A few other people also felt that some products were not as lightweight as advertised or had minor defects upon arrival, such as missing parts or chips.

What people talk about most

Product

Clients share positive opinions on product quality, with many describing items like chairs and scooters as... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of their orders,... See more

Service

People report positive experiences with service, often highlighting the efficiency and speed from ordering to... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products like chairs and scooters as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more

Rated 5 out of 5 stars

Just a great Company to deal with, and what makes a great Company, is the people who have a professional, courteous, knowledge and understanding of the disabled people's needs ! That is what sums M... See more

Rated 5 out of 5 stars

Very pleased with the service I received from MobilityPlus Wheelchairs Worksop. The staff were very helpful and were able to answer all my questions. I chose to wait for the colour I wanted and it en... See more

Rated 5 out of 5 stars

Booked appointment to review lightweight power wheelchairs which could be lifted into car boot despite my disability. Staff extremely helpful and showed me 4 models letting me test them and importan... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,104)

3,038 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased the stealth folding mobility…

Purchased the stealth folding mobility scooter, it’s great! Folds small, easy to use and so far seems good suspension and can handle slight slopes in the pavement. Head lamps are amazingly bright!
We did get a little confused when initially would not start, but then realised there is a switch on the battery to turn it on.
Delivery was exceptional, received a text informing me of time window on the day of delivery and was delivered by a very helpful driver.
Contacted mobility plus as needed the documentation that battery is airline friendly and they sent this promptly.
Great company and great service all round!

19 June 2026
Rated 1 out of 5 stars

Read the small print

Read the small print, the chair I ordered was not as described, too small and they took £55 for return, I truly believe it is unlawful to punish disabled customers when they are unable to visit stores to check chairs out first, last time I ever order from them

25 May 2026
Unprompted review
Rated 5 out of 5 stars

The lady at Nottingham was very…

The lady at Nottingham was very friendly competent and not at all pushy.The order was placed with minimum effort in relaxed atmosphere followed by regular updates on delivery which arrived next dat brilliantly packed and in allotted delivery time.Excellent service throughout thank you.

18 June 2026
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. The wheelchair was delivered on time. It was well packaged and the parcel also included other items ordered. I was kept informed about my order at all times and have since taken delivery of an extra battery and connector. I received the same excellent service. I wouldn't hesitate in recommending motorbility plus+ Many thanks to all the staff who assisted me. Best wishes for the future.

19 June 2026
Rated 5 out of 5 stars

ELECTRIC WHEELCHAIR

I ordered an electric wheelchair from Mobility
Plus which came very quickly but, unfortunately was too wide for some of my doors and had to be returned. My refund was dealt with efficiently and
promptly and I would. not hesitate to buy another wheelchair n the future.

9 June 2026
Rated 3 out of 5 stars

Rise and recliner chair

The product is excellent but lack of information about delivering separate parcels and heating remote not clearly displayed but other than that will definitely use yourselves again.

11 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look