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Company details
Written by the company
Möbeloutleten är en fysisk och E-handel möbel outlet butik. Vi säljer varor som kommer från konkurslager, restpartier och E-handel returer och fotoexemplar varor.
Contact info
per albin hanssons väg 40, 21124, Malmö, Sweden
- 073 502 36 80
- kundservice@mobeloutleten.se
- mobeloutleten.se
2.5
Poor
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First the delivery time
First the delivery time, said on the order 5-7 business days but it was 8-10 weeks, The blamed there website. Second the couch was not int he color on the picture so I got a beige instead of a yellow couch.
So if you going to order from them ask for a part of the fabric so you can see the right color.
6 July 2026
Reply from Möbeloutleten
Hi,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations.
The estimated delivery time shown on our website may vary depending on the specific product and current availability. We always aim to provide our customers with the most up-to-date delivery information available at the time of purchase.
Regarding the color, please note that the appearance of fabrics can vary depending on lighting conditions and individual screen settings. While we do our best to present our products as accurately as possible, slight variations between the product images and the actual item may occur.
Thank you for your feedback. We appreciate you taking the time to share your experience.
Kind regards,
Möbeloutleten Customer Service
I’m not satisfied with ur delivery…
I’m not satisfied with ur delivery services.
I choose home delivery and paid all the required charges.
But the ur stag refuses to deliver to the apartment. And when ur bus came she called us and we came outside there were no help to bring the sofa and she by herself was an able to deliver it Alone and the she put the sofa on the ground outside of my apartment instead of my house..
very disappointed.
29 June 2026
Reply from Möbeloutleten
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your delivery did not meet your expectations.
We would like to clarify that, as stated during checkout, deliveries are made either to a pickup point or to the entrance/curbside of the delivery address, depending on the size and type of shipment. The delivery method is selected based on what is most suitable for the package, and carrying furniture into the apartment is unfortunately not included in this service.
We understand that this was disappointing, and we are sorry that the delivery experience did not meet your expectations.
Thank you for your feedback.
Kind regards,
Möbeloutleten Customer Service
Great service
26 June 2026
Reply from Möbeloutleten
Hello!
Thank you for your kind review! We’re happy to hear that you had a great experience with us.
Kind regards,
Möbeloutleten Customer Service
The customer service was really helpful…
The customer service was really helpful and reassured me when I couldn't see my order arrived
18 May 2026
Reply from Möbeloutleten
Thank you for your kind words! 😊
We're happy we could help and give you some peace of mind. Thanks for choosing us, and you're always welcome to reach out if you need anything.
Regards,
Jehad, Möbeloutleten
I ordered the furniture in aug 2025
I ordered the furniture in aug 2025. The delivivery was today. 2026 maj 20. Not only did we wait for this long, i had to my self make notes to you every single week to deliver. After also i agreed to change one product to another the shppment was finally here. Only to realize that 1 part of my sofa was snapped in the joints 4 places. And another part was all crocked. No one told me that this was broken parts that i bought. I have never in my life felt as usch a fool. Feel totalt cheated and i Will contact you in other forums for this as well but want to raise my conserne for this companys seriosity
6 May 2026
Reply from Möbeloutleten
Hi,
We are sorry to hear that you are unhappy with your experience and understand that the long waiting time has been frustrating for you.
Regarding the sofa, the product is delivered in separate modular parts, which is shown in the product images on our website.
The damages you mention do not mean that you purchased broken furniture from us. In many cases, damages like snapped joints or crooked parts can unfortunately occur during transportation.
To investigate this properly, please send clear pictures of the damaged parts, packaging, and shipping labels to .
Once we receive the images, we will review the matter directly and help you further with the case.
We take all complaints seriously and always try to find a fair solution once the issue has been properly reviewed.
Regards,
Jehad, Möbeloutleten
The product was super nice but the…
The product was super nice but the delivery time was long.
5 January 2026
Reply from Möbeloutleten
Thank you so much for your review and for the kind words about the product! 🙏
We’re sorry to hear that the delivery took longer than expected and truly appreciate your feedback. We hope you still enjoy the product!
Best regards,
Jehad, Möbeloutleten
Impeccable!
Great prices, impeccable customer service and flawless and accommodating delivery! Highly recommend and will use again when adding to my furniture!
18 November 2025
Reply from Möbeloutleten
Thank you so much, Mikaela, for this wonderful review ☺️ It makes us happy and motivates us to become even better!
We hope we’ll have the opportunity to offer you the very best again in the future!
Wishing you a wonderful day!
Warm regards,
Jehad, Möbeloutleten
No answer from customer service even if…
No answer from customer service even if I conttasted them several times
14 August 2025
Reply from Möbeloutleten
Hi!
Thank you for leaving your review. We’re very sorry that you haven’t received any response from us despite contacting us several times. This is not the service we want to provide.
One of our customer service team members will contact you shortly to assist you with your order.
We truly apologize for the inconvenience and will do our best to resolve this quickly.
Best regards,
Jehad, Möbeloutleten
Reply from Möbeloutleten
Hi Malin,
Thank you so much for your lovely review! We're very happy to hear you're pleased with the delivery and the chairs. You're always welcome back! 🤗
Uncomfortable chairs
19 March 2025
Reply from Möbeloutleten
Hej Anna-Carin,
Tack för att du tog dig tid att lämna en recension. Vi är verkligen ledsna att höra att våra stolar inte levde upp till dina förväntningar. Din upplevelse är viktig för oss, och vi vill gärna förstå mer om vad som upplevdes som obekvämt så att vi kan förbättra både komfort och upplevelse för framtida gäster.
Om du har möjlighet får du gärna kontakta oss direkt på kundservice@mobeloutleten.se så vi kan diskutera detta vidare.
Med vänliga hälsningar,
Jehad på Möbeloutleten
very good shop
12 March 2025
Unprompted review
Reply from Möbeloutleten
Tack så mycket för ditt fina omdöme!
Med vänliga hälsningar,
Jehad, Möbeloutleten
You would have 5 stars if the leg of…
You would have 5 stars if the leg of one of the chairs wasn’t okay. I have to let someone help me to fix it, though the chair is wiggle a lot and you can’t sit on n it like it is now.
11 February 2025
Reply from Möbeloutleten
Hello Charlotte!
Thank you for your feedback! We're sorry to hear about the issue with the chair. Please email our customer service at kundservice@mobeloutleten.se, and we’ll be happy to assist you in finding a solution.
Best regards,
Jehad / Möbeloutleten Team
Negative experience
After ordering a small cabinet type of furniture from the website, one of the costumer service workers reached out to me to let me know that a small part of the furniture was a bit ruined and asked if I was ok with it. I found that very respectful and honest and it was very appreciated.
But unfortunately when the package arrived that was the least of the visible things.
The wooden planks of the furniture were all ruined, scratched and in some part the white coat of paint was completely gone. Also some parts to complete the piece of furniture was missing and I’m left now with an unfinished and completely ruined piece of furniture. In my opinion and experience, not worth the price.
17 December 2024
Reply from Möbeloutleten
Hello Simone!
Sorry to hear that it arrived damaged. It was checked by us before shipping and it was only the damage that we emailed about.
We have emailed you to find a good solution!
Have a nice day!
Kind regards
Jehad, Möbeloutleten
“Missing Parts and Poor Customer Service
I ordered a chair from this store, but it arrived without screws. The package was half-open on one end, where the screws likely fell out. I contacted their customer service immediately, but I have yet to receive a response. In the end, I had to buy my own screws to assemble the chair. Very disappointing experience.
14 November 2024
Reply from Möbeloutleten
Hi Karen!
We apologize for the problems you have experienced with your order. That is certainly not the standard we strive for. We appreciate that you took the time to contact our customer service and are sorry that you have not yet received a response. Our team will look into this immediately and ensure you get the support you need.
We would like to reimburse you for the cost of the screws you had to purchase and make sure that similar problems do not happen again. Our costumer service will contact you by mail so we can resolve this quickly for you.
Thanks for bringing this to our attention. We appreciate your patience!
Kind regards,
Jehad, Möbeloutleten
Good service
I have bought a table at a very good price and of good quality with the home delivery service under the contracted conditions. Recommendable.
5 January 2023
Reply from Möbeloutleten
Hi Jose!
Thank you very much for your nice review!
It motivates us to do better!
Wish you a nice weekend!
Greetings
Jehad at Möbeloutleten
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