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Rated 1 out of 5 stars

This streaming is bullshit. I should not have to pay to watch a game in my own living room, when a local station can air the game. I will never pay for streaming just to make greedy owners richer.

Rated 1 out of 5 stars

Service is highly inconsistent. Streaming often incurs technical issues such as "freeze" frame or "fuzzy" broken up streaming. Also, blackouts appear to occur if you're located in the same state the... See more

Rated 1 out of 5 stars

If I had known how many times the game would be blacked out I would never have signed up for this. Nothing more frustrating than to sit down with a beer only to be told that I can’t get tonight’s game... See more

Rated 3 out of 5 stars

1. Why don't I get the Red Sox announcers? Very frustrating hearing the opponents announcers and not the Red Sox. FIX IT OR I CANCEL 2. The audio mix is terrible, there is way too much backg... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

com is the official site of Major League Baseball and is overseen by Major League Baseball Advanced Media, LP.


Contact info

  • 9th Avenue 75, 10011, New York, United States

  • mlb.com

1.4

Bad

TrustScore 1.5 out of 5

65 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 3 out of 5 stars

ANGRY

1. Why don't I get the Red Sox announcers?
Very frustrating hearing the opponents announcers
and not the Red Sox. FIX IT OR I CANCEL

2. The audio mix is terrible, there is way too much background noise ratio to voice audio, FIX IT OR I CANCEL

5 May 2022
Unprompted review
Rated 1 out of 5 stars

Beware the offered discounts for military service

I signed up as a qualified military subscriber but was charged full price. Called customer service and a very nice Gabriela informed me that I was screwed. What a bunch of asshats. If you are going to offer the discount, then sackup and make it work!! Customer service is indeed dead, even in the national pastime.

13 April 2022
Unprompted review
Rated 1 out of 5 stars

Relentless spammers!

Out of nowhere I started receiving emails from MLB.COM to an email alias I have NEVER given out. The emails arrive several times a week and I have no interest in what MLB.COM are trying to sell. There is an 'unsubscribe' link at the bottom of the email but it does NOT work. It is impossible to get off their mailing list so I have had to set up a mail rule to direct their emails direct to the trash can!

The fact that this company has obtained my email address via nefarious means and refuse to honour unsubscribe requests, mean it is a company that cannot be trusted.

16 May 2021
Unprompted review
Rated 1 out of 5 stars

They took my money and I got nothing

opened and put to the side for a couple of weeks. When he went to use it for the first time, he saw that the truck was broken. The truck was unusable.

It took some effort to finally speak to a representative on mlb.com. Their chat was automated and sent me into a frustrating loop. The gentleman on the phone was polite, but really was not able to help me much. I was told that because the original packaging had been thrown away that I couldn't return it. I explained that it had never been used, but that didn't matter. I was told that it was outside the number of days that it was eligible for a return. I referenced that I read I had 100 days to return it, but was then told that I purchased from a manufacturer direct site and therefore, I only had 30 days. That is, unless, I purchased it during the holiday season. Evidently, I purchased it 2 days before the holiday season, which must be some arbitrary date set by mlb.com. I then asked, "So, because I don't have the packaging, even though I have the order number and the order is clearly on my account, and because I purchased it two days early, I have lost $50+. The response was yes.

I would highly recommend being wary about ordering from mlb.com. I have gotten clothing from them before, and that has all been fine, but this one purchase where they would not work with me at all, especially in these trying times, makes me rethink ever purchasing from them again. Amazon is far better and you can get many of the same things from them. So, a huge thumbs down for mld.com for taking my money and giving me broken merchandise that they will not take back.

Tip for consumers:
Be careful about what you order here. You might get broken merchandise that they will not accept back. Use Amazon.

25 January 2021
Unprompted review
Show reviews in all languages. (65 reviews)

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