I just wanted to know that how is the packaging done very badly. All the parts fell and came out. The postnord guy mentioned that he recieved all the item such way. This is not good, your packaging wi... See more
Company replied
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See what reviewers are saying
Sent a cheaper part with the brand name carelessly grinded off and put in the more expensive box. Very slow to send the replacement. 6+ days and they have yet to even ship it. Totally unaccept... See more
Company replied
I ordered the exhaust pipe for my Subaru, none of the parts fitted, middle part was bent at welding, so I needed to cut it and weld it again. The end part was 45 degrees off towards the middle part, a... See more
Company replied
#When you cancel an order immediately after you ordered, it says that the order is interrupted, but they still send the item. #The discount is not deducted when paid. you must email or call and a... See more
Company replied
Company details
Written by the company
Mister-Auto är ett franskt företag som säljer bildelar till 23 länder. På mister-auto.se kan du köpa delar till bromsar, motorrum, avgasrör, filtrering, fjädring, motorkylning...
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1.2
Bad
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Bra programfritt
18 April 2017
Unprompted review
Very good and quick service
6 April 2017
Unprompted review
The proposed belt did not fit…
The proposed belt of 995mm did not fit - it was too short. The belt was in the list of my car parts as the belt for cars with air condition. All other information was missing.
5 April 2017
Unprompted review
Reply from Mister-Auto.se
Dear Mr Burudzhiev,
Thank you for your feedback which is important to us!
To search using only the registration number or model is no guarantee that the part fits your car modifications.
We always recommend to have the OEM/Original Equipment Manufacturer/ code for the part since this ensures you get the correct part delivered. Or just contact our customer service and we will be happy to help you search for the correct part.
Regarding the technical information on our website we would like to inform you that we are working in cooperation with the manufacturers in order to enrich the technical details regarding the parts.
You are welcome to log into your Mister-Auto account and check how we can help you solve this case.
If you have questions about our product range, orders or want help to place new orders, please feel free to contact us.
Mister-Auto customer service wish you a nice day and a great Easter holidays!
Kind regards,
Mister-Auto,
Slava
Mister Auto They are number one ;-)
They are the best in the market. As they give me all the options, product, price & quality. After all this good prices in the transport and delivery, the speed of delivery of parts. I say thanks to you .
19 March 2017
Unprompted review
Nothing to Complain
This was my 1st experience with Mister-Auto and everything went fine. The delivery time was good and packaging was safe as well.
The product fits to my car and the price was lowest among other competing websites.
Will be back again.
22 February 2017
Unprompted review
Product delivered right on time
the best thing i like is the delivery time of the company and good prices too.
31 January 2017
Unprompted review
Price effective, low postal cost but longer lead time
Mister-Auto is pretty price effective/cheaper than both online competitors and physical shops with low postal cost but longer lead time. If a car is broken down and need to fixed then maybe their longer post time is an issue. I am happy with their current service.
25 January 2017
Unprompted review
Goood service
21 December 2016
Unprompted review
Amazing company
Like title says amazing company good in every way , I got one suggestion an it's not directly linked to them , but I don't think they should stock Bolk products as they are the worst car parts I have ever used, example 1 bought window wipers for BMW e91 they were so chunky that sprayers hit wiper not window, example 2 bought brake wear sensor an cable was to short compared old cable an was 6-7 cm shorter after this I learnt my lesson with bolk , so my suggestion would be to stop promoting bolk as it will tarnish such great company.
11 December 2016
Unprompted review
Reply from Mister-Auto.se
Dear Mr Edwards,
Thank you for your feedback!
We appreciate it and it helps us getting better.
Regarding the label BOLK - it is a collective name for several of our subcontractors' own brands like Klaxcar and MAPCO which are two of these.
But we always try to provide our customer a great range of different labels so that you can decide according to your preferences.
In case you are not satisfied by the quality of the product that you have received, you are always welcome to contact our customer service via phone or e-mail and we will help you solve the issue.
If you have further questions or if you need some help we are welcoming you to contact us.
Mister-Auto wishes you a day and happy Lucia!
Kind regards,
Mister-Auto,
Slava
No complaints
You can find what you want and if you are not sure, you can always get their help. They are contactable and that's great.
Thanks
Pax
20 November 2016
Unprompted review
No money return as promised
I ordered a part from your company that you advertised as fitting my car - it was completely wrong. Obviously this can happen, so I sent the product back to you (at my own expense) and was told I would be refunded.......three weeks later, I'm still missing 900 sek
15 November 2016
Unprompted review
Reply from Mister-Auto.se
Dear Mr Griffiths,
Thank you for that feedback that you provided.
I have checked with our returns department and they informed me that your return has arrived in our warehouse and now our financial department is working on refunding you.
Till the end of this week you will be refunded.
Please keep in mind that the return process is a bit time consuming as all the returned parts are delivered first to a service point in Helsingborg. They are proceeded to a destination parcel center in Germany and then they sent to our central warehouse in France.
After a check up the return is refunded.
I hope that this explains the delay about the refund.
If you have further questions or if you need some help we are welcoming you to contact us.
Mister-Auto wishes you a great Monday!
Kind regards,
Mister-Auto,
Slava
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