I just wanted to know that how is the packaging done very badly. All the parts fell and came out. The postnord guy mentioned that he recieved all the item such way. This is not good, your packaging wi... See more
Company replied
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See what reviewers are saying
Sent a cheaper part with the brand name carelessly grinded off and put in the more expensive box. Very slow to send the replacement. 6+ days and they have yet to even ship it. Totally unaccept... See more
Company replied
I ordered the exhaust pipe for my Subaru, none of the parts fitted, middle part was bent at welding, so I needed to cut it and weld it again. The end part was 45 degrees off towards the middle part, a... See more
Company replied
#When you cancel an order immediately after you ordered, it says that the order is interrupted, but they still send the item. #The discount is not deducted when paid. you must email or call and a... See more
Company replied
Company details
Written by the company
Mister-Auto är ett franskt företag som säljer bildelar till 23 länder. På mister-auto.se kan du köpa delar till bromsar, motorrum, avgasrör, filtrering, fjädring, motorkylning...
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1.2
Bad
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow and annoying postage keep texting …
Slow and annoying postage keep texting me now they have lost it.
13 November 2017
Unprompted review
Reply from Mister-Auto.se
Hej,
Inledningsvis vill vi tacka dig för att du tog dig tid att ge oss en bedömning.
Vi beklagar verkligen det inträffade och ber di att kontakta vår kundtjänst för att hjälpa dig lösa det ärendet.
Du är välkommen att logga in på ditt Mister-Auto konto och ta reda på hur vi kan hantera det.
Har du ytterligare frågor eller synpunkter är du alltid välkommen att kontakta oss.
Vi på Mister-Autos kundtjänst önskar dig en trevlig dag!
Ta det försiktigt I trafiken!
Med vänliga hälsningar,
Slava, Mister-Auto teamet
Good price,good service!
15 October 2017
Unprompted review
Bra bra bra bra
8 October 2017
Unprompted review
Fast but not uncomplicated
Fast delivery. Brake discs didn't fit in spite of correct PR-number.
3 October 2017
Unprompted review
Reply from Mister-Auto.se
Dear Mr Fly,
Thank you for your feedback which is important to us!
To search using only the registration number or model is no guarantee that the part fits your car modifications.
We always recommend to have the OEM/Original Equipment Manufacturer/ code for the part since this ensures you get the correct part delivered. Or just contact our customer service and we will be happy to help you search for the correct part.
Regarding the technical information on our website we would like to inform you that we are working in cooperation with the manufacturers in order to enrich the technical details regarding the parts.
You are welcome to log into your Mister-Auto account and check how we can help you solve this case.
If you have questions about our product range, orders or want help to place new orders, please feel free to contact us.
Our Mister-Auto customer service wishes you a great day!
Kind regards,
Slava, Mister-Auto team
Condensor poor fit to ac lines
25 September 2017
Unprompted review
Reply from Mister-Auto.se
Hej Kjell,
Vi värdesätter att du tog dig tid att ge oss en bedömning!
Vänligen logga in på ditt Mister-Auto konto och ta reda på hur vi kan hjälpa dig lösa det ärendet.
Har du ytterligare frågor eller synpunkter är du alltid välkommen att kontakta oss.
Vi alla på Mister-Autos kundtjänst önskar dig en trevlig dag!
Ta det försiktigt I trafiken, för nu börjar omväxlingen av vädret från sommar till höst!
Med vänliga hälsningar,
Slava, Mister-Auto teamet
Bra service.
17 September 2017
Unprompted review
Ordered brake rotors for my car
Ordered brake rotors for my car - entered reg no to get correct parts. Got wrong rotors - they did not even sell the correct ones.. So much extra cost and work because they do not care to check their database.
30 August 2017
Unprompted review
Reply from Mister-Auto.se
Dear Mr Josefsson,
Thank you for your feedback which is important to us!
To search car parts using only the registration number or model is no guarantee that the parts will fit your car modifications.
We always recommend to have the OEM/Original Equipment Manufacturer/ code for the part since this ensures you get the correct part delivered. Or just contact our customer service and we will be happy to help you search for the correct part.
Regarding the technical information on our website we would like to inform you that we are working in cooperation with the manufacturers in order to enrich the technical details regarding the parts.
You are welcome to log into your Mister-Auto account and check how we can help you solve this case.
Feel free to contact us if you have any other questions or you want to share your opinion.
Our Mister-Auto customer care wishes you a great day!
Kind regards,
Slava, Mister-Auto team
Very reliable products and services
High quality, fast delivery and very cheap compared to local suppliers.
Would definitely recommend to a friend
3 August 2017
Unprompted review
Reply from Mister-Auto.se
Dear Mr Salman,
Thank you for your review!
There are many factors that take part in the price formation.
Each company follows different marketing policies. It depends also on the suppliers and the markets.
If you subscribe to our newsletter you can see that almost every week offer vi discounts that make your purchase from Mister-Auto even cheaper.
If you have further questions or if you need some help we are welcoming you to contact us.
Mister-Auto wishes you great day!
Kind regards,
Slava, Mister-Auto
The mobil app is very slow and Old
The mobil app is very slow and Old , need refresh
24 July 2017
Unprompted review
very high prices
26 May 2017
Unprompted review
Reply from Mister-Auto.se
Hej Muhammad,
Vi är tacksamma för att du tog dig tid att ge oss ett omdöme.
Vår policy är att sälja högkvalitativa produkter och ibland kan de inte vara det billigaste eftersom vi inte kan ge upp kvalitet. Vi försöker göra den perfekta kombinationen av pris och kvalitet, men det kan inte alltid vara så.
Detta är orsaken att vi inte kan garantera att du alltid får lägsta pris men vi stannar för kvaliteten på de produkter som du får.
Vi tror att när det gäller vår kunder säkerhet och hälsa som vi inte kan kompromissa kvalite för det lägsta priset.
Vi har attraktiva erbjudanden nästan varje vecka som ger våra kunder chansen att spara mer.
Har du ytterligare frågor eller synpunkter är du välkommen att kontakta oss.
Vi alla på Mister-Auto önskar dig en trevlig dag!
Med vänliga hälsningar,
Mister-Auto,
Slava
I think some parts more expensive if we …
I think some parts more expensive if we compare with other companies.
1 May 2017
Unprompted review
Not in control of their systems
Not in control of their systems, packaging 2 left brakediscs as one product and the right one is not available.
22 April 2017
Unprompted review
Reply from Mister-Auto.se
Hej Niclas,
Vi uppskattar att du tog dig tid att ge oss en bedömning.
Vi beklagar det inträffade! Jag ser att du har varit i kontakt med vår kundtjänst som hjälpte dig att lösa det ärendet.
Har du ytterligare frågor eller synpunkter är du välkommen att kontakta oss.
Vi alla på Mister-Auto önskar dig en trevlig vecka!
Ta det försiktigt I trafiken!
Med vänliga hälsningar,
Slava,
Mister-Auto
Quick shipment and ok prices.
19 April 2017
Unprompted review
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