Misfitmedium Reviews 129

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional abilities and compassionate approach, often highlighting their accuracy and the comfort they provide during readings. Many people found the booking process straightforward and efficient, leading to a positive overall experience. However, some people were dissatisfied with the company's social media conduct, mentioning concerns about drama and negative interactions with other mediums. A few other people also felt that the service was not always genuine, suggesting that information might be obtained from social media profiles rather than through psychic abilities.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff, especially Dan and Jen, for... See more

Social media

Customers consistently note ambiguous experiences with social media. Many reviewers praise the accuracy of... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting accurate... See more

Booking process

Reviewers mention positive feedback about the booking process. Many customers express satisfaction and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express deep satisfaction, praising... See more

Based on these reviews

Rated 5 out of 5 stars

Despite some technical issues at my end, Dan soldiered on through! So glad that he did as I desperately wanted to hear from my beautiful little girl who has passed on! Wow, a deeply personal reading,... See more

Rated 5 out of 5 stars

I cannot express my gratitude to Dan and Jen. I had my first reading eighteen months ago and had another last week I think Dan is brilliant. I've seen many mediums and some are terrible. Dan is sp... See more

Company replied

Rated 5 out of 5 stars

Wowwww I had a reading with Dan, I am absolutely gob smacked! I'm not the easiest person to read as I give absolutely nothing away, I have a complete poker face, Dan smashed it, the details was unbel... See more

Rated 5 out of 5 stars

Jen gave me a mini read on Tik tok live and brought through my Grandad and Ong was she accurate beside me being a absolute mess and in tears everything was correct beside age of passing I will defin... See more

Company replied


Company details

  1. Psychic

Written by the company

The Misfit Medium is an Evidential Psychic Medium Dan and Jen are on a mission: to kick the mystique out of mediumship and to normalise spirit communication by bringing it into the everyday lives of the open-minded people of the 21st Century. We do this by providing evidential spirit readings and messages with clarity and purpose.


Contact info

4.0

Great

TrustScore 4 out of 5

129 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The BEST!

After having such an awful experience with a so called medium on TicTok (see other review) I was lead to Jen and Dan Misfit Medium. I have watched their lives for quite a while and decided to put my trust in them to give me a reading. I booked with Jacey earlier this year and having been to a few mediums before with no luck on any of my family members coming through (and starting to become skeptical) Jacey managed to connect to my uncle straight away with things that I didn’t even know about him which was later confirmed by my mum. Absolutely unbelievable and such a good job.
I returned for the 2nd time, this time with the lovely Jen and wanted to speak to my auntie… she got her! Confirmed by many thing but most impressive a story no one could have possibly known. I still can’t quite believe how they do it but they do it good! Not only would I trust them to read for anyone I know. But their kind, respectful and loving approach really does put you at ease (as for me it’s a touch scary to be talking to loved ones that have passed). I could talk to them all day about nothing and everything. Wonderful people who really do care. I came away from both readings feeling so content and absolutely satisfied they connected to my loved ones.
10000% and more would recommend.
Thank you so much Misfit Meduim family for solidifying and gaining back my spiritual beliefs that were on their way out due to others.
I shall be back soon! X

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Watch a live and get blocked but not…

Watch a live and get blocked but not done anything wrong all is said was evening, clicking the like button and shared the live so I feel your mods need a word and as for writing on here was the only way I could communicate with you as they had blocked me completely on TikTok but hey oh and for you then to say for me to have a day I deserve and sorry but your prices are ridiculous

7 May 2025
Unprompted review
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Reply from Misfitmedium

Our moderators are very professional and work hard to keep our Tiktok live broadcasts and our community safe. They our only block or mute people who are rude or displaying signs of antisocial, hateful and abusive behaviour. You fell into one of these categories. In addition, your account was clearly fake/troll account as you had zero followers and you were following zero people, and displaying disrupting behavior. Well, we have zero tolerance for your kind of behaviour. And the fact that you took the time to leave a Trustpilot review when you didn't receive a service of any kind from us, says more about your determination and intention to disrupt than it does about us. Have the day that you deserve.

Rated 5 out of 5 stars

Absolutely amazing highly recommend. ⭐️⭐️⭐️⭐️⭐️

I had a private reading with Jen that was absolutely brilliant. I asked to be connected with my grandpa who passed away 52 years ago . Jen brought him through she then described him. She gave his hair colour his eye colour his height his age when he passed and the way he passed. It was all spot on . She then proceeded to give me so much amazing in-depth information some of it absolutely no one but me and my grandpa would know it was all accurate . it was a really wonderful experience left me uplifted happy in the knowledge that without question he is with me and he sees me. She even brought through some of my pets my grandma my cousin and my aunt. I highly recommend all of the Misfit Mediums. Will definitely book again

28 January 2025
Unprompted review
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Reply from Misfitmedium

Wow. Ty so very much for this review!

Rated 5 out of 5 stars

reading

Jen did a free mini reading for me on TikTok live and it was an amazing experience. Hopefully I’ll be able to do a private one soon!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Some of the best...

Some of the best evidential mediums out there. Trust that if you book with any of the misfits, you will be connected to your loved ones in spirit. God bless Jen and Dan...

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazed!

I had a reading with Karen yesterday and was absolutely amazed by the information she provided. She brought up things that absolutely no one knew, including my husband. She had asked me if I wanted to contact a certain person or see who came forward. I have thought about this for weeks before the reading and felt like I needed to see who came forward. I wanted to see if a certain person would come forward for a certain reason. She immediately picked up the person I was wondering would come forward or not. She knew it was my father and got all of the descriptive words correct. Problem is I haven't seen my dad since I was 4 (moved far away at the age of 2) so I only knew what I remembered back then and pictures from when I was a baby. She knew exactly how he was back then and reason why my mom left (my mom was always honest with me from the beginning about him). I got the closure I needed from it and it lifted a huge weight from my shoulders that I have been carrying since I was a child. She was of course speaking for him but he apologized for being a horrible dad to me and husband to my mom. He said he agreed that my mom made the best choice to leave when she did because my life would have been so different then it is now and not in a good way. We spoke about my father for a very long time and he eventually stepped back so my grandma and mom could come forward. Unfortunately it was getting late and I had to get off the phone but Karen felt like my mom and grandma had so much more to say to me and didn't want to leave the reading at that. She offered to book another reading, at no cost, so we could continue the discussion with them that was needed. I was absolutely shocked at her kindness and very appreciative. I have been so nervous since I booked the original appointment and almost backed out. This was the first time I have ever had a reading with a medium. I am so glad I didn't. Karen was amazing and made me feel comfortable the entire time. I highly recommend Misfit Medium and especially Karen!

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible reading, terrible service, terrible people

So let me start by saying that I do not believe in psychics, however my wife does, so I booked her a reading and my only expectation was that she received a positive experience. To put it mildly that backfired.

They claim to be able to bring through a person of your choice. After so many incorrect guesses (they did guess her hair colour, which I’m sure this had nothing to do with my wife’s being the same colour), Dan suddenly couldn’t connect, so let’s move to a distant relative instead. After 45 minutes of consistent “No’s” the excuses started appearing as to why he couldn’t connect. My wife was devastated.

She was told he’d arrange another reading. We heard nothing. When we chased this up, she was told she could have another reading at half price. When we challenged this, that when the nastiness started to come out. She was accused of just wanting to get a free reading, told she was terrible for questioning a ‘psychic’ who got so much right. Which they ‘evidenced’ by repeating the rubbish she said no to.

The excuses expanded as to why they couldn’t connect (which I find strange if they got so much right). Apparently when I walked through the room that affected the connection… not sure what affected the 45 minutes prior to that, but I’d guess it was due to social media privacy settings.

To cap the lot, they threatened to post the vid of private reading telling her she was a liar and everyone would hate her.

Please do not fall for the ridiculous pseudo science that they spout in their TT lives. Instead listen to how much they get wrong in their lives. When they do, listen to how suddenly the person they are reading for is a plant from a competing medium trying to make them look bad.

I’ll give them credit for one truth. Anyone can learn to be a medium. You just need to learn how to fish for details, search social media and have no morals regarding taking advantage of people’s grief.

I strongly advise staying clear.

2 April 2025
Unprompted review
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Reply from Misfitmedium

This is a shame. We have the video evidence of the reading that says otherwise. It’s important that you also take feedback. We are finding a pattern that only the people who wanted free readings are posting these reviews. If you wanted a free reading, you could just go on our live and see if you are selected. We also give back and give free readings 4x’s a week. Please note, if the evidence that was brought through that is on video was played to the public, we are certain you would not be saying these things as you would be faced to see the facts.

Rated 5 out of 5 stars

I had an amazing reading with Jacey…I…

I had an amazing reading with Jacey…I showed up on time for my reading but unfortunately hadn’t seen the new link I was sent hours before my reading..Jacey tried to message me and I didn’t see it for about 30 mins and she was so kind and understanding and still honoured my reading…and she was absolutely fantastic…told me loads of things some of which no one but me knows..she even got my dog come through and his name and come on how many people have a Chihuahua called Zeus! She was so kind and caring and compassionate honestly lovely reading from a beautiful soul definitely would recommend..thank you again Jacey 🥰

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Lovely reading with Jacey

Had a reading with Jacey, She blew my mind with some of the details she told me, dates , names and some things that nobody knew. . She was really easy to talk to, patient and empathetic. Lovely reading , lovely lady

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing reading with Jen today

Had an amazing reading with Jen today. She
Was exactly on point with both age and name of the person i hoped to hear from.

There was so much she got right and so much validation she did a great job. Whats more is she was so easy to communicate with and made you feel completely at ease

Whilst you don’t always take everything as expected with readings i have written down what i couldn’t to review at a later date. One thing i couldn’t take was solved an hour later when i asked my daughter about something that was said she was shocked and informed me what was said was correct she just hadn’t mentioned it to be yet! I look forward to other outcomes i can share with Jen.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Thanku Karen xx

Had a reading with Karen . She was truly amazing - totally on point with everything about my partner who passed very recently …Karen shared things that only my partner and I knew - she was patient , empathetic and has left me with peace and love from my partner - Thanku Karen - u are the real thing xxxx

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Just has a reading with wonderful Jen.

Just has a reading with wonderful Jen.. my husband passed tragically last year and I was able to ask questions and get answers.. Jen was both very patient and informative and took her time with me.. although emotional it has given me peace of mind I needed to move forward.. thank you Jen x

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Horrible costumer service

Horrible costumer service
I had a reading on live with jen after how they been behaving online lately i def think they are scammers they have been letting a lot of people down lately and also been begging for bookings online begging for people to join their cult like classes they are rude to other mediums on tiktok.
the only thing i have issues with them is how they treat their costumers i had to beg for a refund because what they do not tell you is that you are charged FEE'S on top of charging a LARGE amount for spiritual readings and what not i really thought these two were legit mediums but i don't think they are they are scammers so be ware! there are many other legit mediums out here on tikok and seem to be more genuine and caring for their costumers.

17 October 2024
Unprompted review
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Reply from Misfitmedium

Dear MM,

Thanks for your creative interpretation of your experience. Just to clarify for anyone reading: you received a completely free live reading from Jen — something we offer to our community at no cost, because we genuinely enjoy helping people. So the outrage over fees is puzzling, since you paid exactly £0.00.

You also accuse us of “begging” for bookings and class sign-ups. Which is also surprising to hear, considering our diary is usually full and our classes are regularly oversubscribed. We understand some people find success hard to watch, but calling it desperation doesn’t make it true.

As for the “scammer” claims: again, we’re not sure how providing a free service makes us con artists - unless generosity has suddenly become suspicious?

You’re of course entitled to an opinion, even one based on fiction. But it’s worth remembering that reviews are meant to reflect actual customer experiences — not personal dislikes, rivalries, or TikTok drama. If you ever decide to engage with our work honestly, you’ll find we’re professional, ethical, and very good at what we do. Just ask the hundreds of happy clients who keep coming back or read the other honest (and mostly 5-star) reviews here on TrustPilot.

Until then, we wish you all the best — and maybe a spell-checker.

Rated 3 out of 5 stars

Mixed feeling

After watching many TikTok videos I made the decision to book a spiritual reading with Dan. Main reason for this was it could be recorded and sent to you afterwards. First off I want to say he was a lovely guy and very caring. There was many things that he got but also lots that didn’t connect to me or spirit. I guess I was hoping for details that would be concrete evidence which I felt I didn’t really get. It’s almost a month later and I’ve still not got my recording…have reached out several times via TikTok & emails and still nothing. I was hoping to listen back to it to see if I missed anything during reading. Overall I came away with a neutral feeling still unsure as many important details missed . Again he is a lovely guy but if you say you send recordings then at least follow through with it.

Edited after misfit response.
Before booking the session I asked if readings were recorded and was told yes, this was my reasoning for booking. I also asked at the start of the reading if it was getting recorded and told yes and I would get it sent to me. I’m not so sure about your response as not being included in price.
The reason I asked for it to get recorded and sent to me was that although I may not resinate with details my mum might. Whether I found the reading good or not should not be questioned as to why I would like to listen to it back, if you pay for a service you expect to get the full service as discussed.

13 March 2025
Unprompted review
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Reply from Misfitmedium

Dear Alex,

Thank you for your review, and for the kind words about Dan – we're really pleased to hear you found him caring and lovely during your reading.

We're genuinely sorry to hear you felt parts of your reading didn’t connect as strongly as you'd hoped. While spiritual communication is never an exact science, and every session is different, we always aim to provide heartfelt, honest connections. Many clients do find meaning and validation in details that don’t immediately “land” during the session, which is why we do offer recordings as a courtesy when we can.

However, it’s important to clarify that the recording is not included as part of the paid service. We always make this clear in advance. It's a goodwill gesture to support clients in reflecting on their readings, not a guaranteed product. We're a small team, and at times, particularly when demand is high, sending out recordings can take longer than anticipated. That said, we take your frustration seriously and are reviewing how we manage expectations around this.

One point we do want to gently address: if you felt the reading lacked significance or clarity, it's slightly confusing to place such weight on receiving the recording. If it truly felt neutral or forgettable, we’re curious what more might be gained from replaying it. Still, we absolutely understand the value of revisiting a session, especially to see if insights resonate later – which they often do.

We appreciate the feedback, but respectfully feel a 3-star rating based mainly on a delay in receiving a free courtesy item, rather than the paid reading itself, may not fairly reflect the service you received.

We’ll get that recording to you as soon as possible and wish you all the best on your continued spiritual journey.

Warm regards,

Rated 5 out of 5 stars

Had my reading with Dan this evening…

Had my reading with Dan this evening and I have to say he was exceptional. I was very nervous and sceptical at first as I have had readings in the past with others that I have felt that they try to pull the information from you or they cling on to the one thing they get right. This did not happen with Dan he gave exact name dates etc. Would highly recommend.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Reading with Dan

I had a reading with Dan. It was such an unbelievable experience and all the evidence he gave was so accurate it was mind blowing. So lovely to know your loved ones are looking over you and leaving small gifts for you to see. Highly recommend Dan and his team for readings, they're all such lovely people ❤️

17 March 2025
Unprompted review
Rated 5 out of 5 stars

10/10 ABSOLUTELY AMAZING

Today I had a reading with Jen after following them on tiktok I thought I'd jump in and book a reading and I am absolutely glad I did. I lost my mum 18 months ago and I am still really struggling with grief. Jen was on time to the zoom meeting, she was absolutely lovely and had already opened up to my energy. I had several people step forward for me and the main one being a mother energy so of course I was delighted. Jen went on to describe family photos and memories my mum was showing her, one being myself in victorian style outfits which confused her but of course made perfect sense to me. Jen knew exactly how my mum died, she picked up on her lungs and her liver which had failed due to sepsis. She knew things about when she was in hospital that no one knew. She knew about issues within my household no one else knew, my mum had given me some advice that I have taken on board. My mum and I have a codeword for readings it's an item that I have in my house that's special as my mum loved them and Jen actually drew the bottom half of this item without even knowing about it or seeing it! Jen described a wedding and my mum's flower broach to a T. I then showed her the photo from my wedding for validation it was incredible. Jen also said my mum wanted to give me a present... Hymalain pink rock salt. Now this wouldn't make sense to anyone else but my mum was obsessed with the stuff and always tried giving me the damn salt instead of table salt haha even in heaven the women doesn't give up. There was alot more personal things that Jen bought through however I won't type them here.

What I will say though is if you're thinking of booking a reading absolutely do It. Jen was kind, funny and very patient with me when I was emotional. I didn't realise until after it had finished but the reading actually went on alot longer than it was meant to and Jen hadn't tried rushing me or anything. Advice was given to help me continue my journey with grief which is a completely new path I wish I never had to walk. I honestly couldn't recommend misfitmedium enough. I am still absolutely blown away. I told my husband after it had finished and he was also blown away.

Thank you Jen. X

27 March 2025
Unprompted review
Rated 5 out of 5 stars

I had my first ever reading

I had my first ever reading with Dan. Something about him resonated with me after following Misfit Medium on TikTok.

I wanted to talk to my mum and when the reading began the person who came through was not her. In my head I was thinking oh is this just a scam? Is Dan going to be fishing for clues? The complete opposite happened, Dan “dialled in” for want of a better phrase I don’t know what you call it and he came back with everything 100% accurately. There is absolutely no way in the world he could have known the things he was telling me. But it wasn’t just what he was saying it was the emotion and personality that my mum had that he completely captured. I had, had one burning question in my mind I’d wanted an answer to for months, mid sentence Dan stopped and said that my mum was getting mad at him and to just tell me the answer. He didn’t know I had a specific question and the way she appeared to stop him dead in his tracks was absolutely something she would do.

Did I get everything I wanted from the reading? No, but not because of Dan, but because I wish I had prepared questions to ask during the reading.

I have absolutely nothing to compare this reading to but I will say this Dan only made 2 statements that were incorrect at the start. Then 100% of everything past that point was spot on, names, birthdays, situations, statements, turn of phrases, medical diagnoses, personalities, how my mother passed and so much more it’s hard to remember. Some of the things he talked about not another sole of this planet knows about.

I felt that I got value for money from this session and if I wanted another reading in the future I wouldn’t hesitate to use Dan again.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

OUT OF THIS WORLD READING!

Had my reading with the amazing Jen and my word what an extraordinary experience. I spoke with my dad (non biological) with a unique death and Jen was able to validate the exact age of passing, the location, what happens and the age I was myself when this happened. The messages and gifts given were heart filling and only information me and him would understand. Jen was able to say exact phrases I have said in certain situations in my life I had experienced which proves how amazing she was! Even identified the exact band and song me and him used to sing together amongst others! Deffo book a reading I will cherish this reading and future readings I have with you! Thanks Jen❤️

11 March 2025
Unprompted review
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Reply from Misfitmedium

Wow! Ty so much for taking the time to write this beautiful review!

Rated 5 out of 5 stars

Incredible

I came across Misfitmedium while scrolling through tiktok, they captured my attention and I began watching their lives. I recently lost my husband and have been drawn to anything that may provide me comfort. I found them really relatable in their lives and engaging. I attended a live event and then decided to book a reading with Karen.
I don't even know where to start with how incredible it was. I am really struggling with my grief at the moment. Karen instantly connected with my husband. She described him not just physically but his personality which was spot on. She provided information that only he and I would have known. She also relayed messages from him to me which although broke my heart also gave me peace and comfort. I know my husband is with me. Thank you so very much for giving this gift to me. I would highly recommend anyone who would like to connect with their loved ones.

5 February 2025
Unprompted review
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Reply from Misfitmedium

Wow! What a beautiful review! Ty so much for taking the time to comment!

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