Misfitmedium Reviews 

151
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. People frequently praise the incredible staff members who are exceptionally kind, warm, welcoming, and accurate during their personal sessions. Customers consistently appreciate the comforting environment and the deeply meaningful connections brought by the service. Some reviewers were not happy with the communication and support issues experienced after booking. Some people experienced rude behavior and received unhelpful responses when trying to resolve various problems. A few individuals also noted frustrating delays, scheduling changes, and difficulties regarding their session recordings. Reviewers expressed disappointment when expectations were not met during these specific interactions.

What people talk about most

Service

Customers felt immense satisfaction and comfort, noting that reviewers were kind, accurate, and brought... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing deep gratitude and comfort from... See more

Social media

Reviewers highlight positive aspects of social media, frequently sharing satisfaction with watching live... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a reading with Jacey, first session didnt go well so we had to rescedule. Second session went well, I got to connect with my dad. She didn’t know all the dates, but a lot of correct information c... See more

Rated 5 out of 5 stars

My reading with Dan was my first experience talking to a medium. He was amazing I’m so grateful that he brought my Grandad through. Since he passed 2 years ago I’ve been really struggling with 3 spe... See more

Company replied

Rated 5 out of 5 stars

I had a reading with Jen and she was amazing. Really accurate with height, years, timings and names even though I am not from Britain and the names are not English origin. Told me also things that she... See more

Company replied

Rated 5 out of 5 stars

I had a reading with Dan i needed some guidance asap after having a reading with someone else prior that left me on the edge Dan got names and dates correct he read me like a book knew things about... See more

Company replied


Company details

  1. Psychic

Written by the company

The Misfit Medium is an Evidential Psychic Medium Dan and Jen are on a mission: to kick the mystique out of mediumship and to normalise spirit communication by bringing it into the everyday lives of the open-minded people of the 21st Century. We do this by providing evidential spirit readings and messages with clarity and purpose.


Contact info

4.2

Great

TrustScore 4 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(151)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tedious and depressing

For people who are supposed to be bringing joy and comfort to people, they’re doing a shocking job. Obsessed with bringing other people down with their acid tongues and quite frankly I’ve had enough. I’ve not seen one positive live or post in a very long time and it needs to stop!

14 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 5 out of 5 stars

The best mediums I’ve seen

The best mediums I’ve seen, had a reading from both Jen and Dan together and they blew me away. I don’t have anything at all on my social media I don’t have Facebook etc. They knew things that only myself and my husband know about. They have a unique way of being able to bring in a spirit of your choosing which I have never seen any medium do before, that brings so much comfort as I know a lot of us have been to see mediums and the person you want to hear from the most hasn’t come through. These guys also teach mediumship, I know there is a lot of people stating you have to be born a medium but all you need to do is do your own online research to find we can all become a medium with the right training and effort. If you’re looking for genuine mediums then these guys are you’re go to!

17 June 2025
Unprompted review
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Reply from Misfitmedium

Dear Chelsea,

Thank you for your kind words. I'm so glad that myself and Jen were able to provide you with a positive, authentic and meaningful connection with your loved one. The readings we do together where we both lin k in with the same spirit are proving to be very populare for a lot of our clients. But to hear we 'blew you away' is very much praise indeed and most gratefully received. If we left you knowing your loved one is in spirit then we have done our job.

Thank you for taking the time to write this.

Kind regards

Dan

Rated 1 out of 5 stars

Bunch of bullies & scammers!

Charges an arm and leg for courses to “become a medium”. Constantly speaks negatively about all other psychics online and creates a witch hunt towards them. Bullying is not acceptable. I feel creating drama is on the forefront of their minds and how they speak about others is absolutely vile. They offer live readings and are absolutely awful, they research everything and are constantly using other devices to research who they are reading off camera. They rarely do readings online, their whole page consists of drama and bullying. These people take advantage of vulnerable people and both of them are very ignorant. Many people have come forward with their bad experiences and prove how untrustworthy these horrid people really are. AVOID AVOID AVOID!!!!

1 September 2025
Unprompted review
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Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 1 out of 5 stars

Terrible mediums

The readings are very cold, it is also always on social media. They are terrible, they prey on the vulnerable people who have just lost close loved ones. This is disgraceful. Charging ridiculous prices.

12 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 1 out of 5 stars

Do not recommend

Worst people ever. Got nothing right and their attitude atunk

14 May 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 1 out of 5 stars

Drama seems to be at the forefront of their mind

I’m yet to see one impressive reading from Dan and/or Jen. Drama seems to be at the forefront of their mind, rather than spreading positivity, light and bringing peace. A high percentage of info given appears to be on the clients social media and the front of “trying to bring comfort and spread awareness” is a facade. If I were to write a review of any company, I would include my view on their ethics, morals and public perception, not just the service they offer. Your ethics, professionalism and demeanour has slipped, and that alone is enough to put me off getting a reading in the future. FYI.. Not all publicity is good publicity.

11 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 5 out of 5 stars

Dan did an excellent job

Dan did an excellent job. He gave me information that no one else could have known, and I really appreciated the extra time he spent with me beyond the usual session length. I’m very thankful for his insight and generosity.

15 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Hey Matilnta, it was a pleasure to meet you and to be able to reconnect you with your loved one. Thank you so much for booking and your review. We hope to see you again sometime.

Rated 1 out of 5 stars

Not even worth the time & energy

When originally watched I thought they were genuinely nice people with good intentions. Over the past couple of months my mind has changed due to their content and characters shown on their platforms.
Unfortunately these people have been tearing down other mediums affecting peoples mental health and businesses. I understand warning people about frauds etc but I’m not one to support people constantly attacking & bad mouthing people & then wonder why their names are in others mouths.
People will make their own decisions and have their own opinion it doesn’t need to be a constant thing, the content isn’t even the content it’s supposed to be and what viewers look for now.
If you’d prefer to stay away from the drama and watch the content you originally thought you were hoping for… These people are not the way to go.

13 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

TrustPilot is a platform for reviews of the service we provide, NOT for opinions on TikTok content.
I'm sorry you feel that some of our content has been created in the public interest, to protect vulnerable people from fakes and frauds, is not to your taste, but you should scroll on and find someone else to follow. If you had actually paid for and received a service, we'd be open to hear your opinion and welcome your review, as we're always looking to improve. However, providing us with a 1-star review simply because our TikTok content isn't to your liking doesn't provide a fair or accurate account of our service.

Rated 1 out of 5 stars

Absolutely shocking couple

Absolutely shocking couple. Firstly they go for any other medium that is doing well on social media. They are bullies. Also when they are doing a reading, one of them leaves, they will Never give readings together, Jen looks down a lot at her other phone as if she is being fed information and u can see her swiping and reading on her second phone allegedly from Dan or her daughter, getting info from the persons social media. What’s even more appalling is that they take 5-600 pounds a month from people saying that they can TEACH anybody to become a psychic medium. One poor vulnerable man paid this for months and learnt nothing, they brain washed him. Please be careful guys ! They need to be banned from taking advantage of vulnerable people. And yes I do have the proof if needed!

12 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Sally

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. The matter has been referred to the appropriate authorities and is part of an active legal process.

We also advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks by followers will be taken seriously and may be added to the ongoing legal record.

As advised by our legal representatives, we will not be commenting further while this matter is ongoing. We remain committed to professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Daniel and Jennifer, with advice from our legal counsel

Rated 1 out of 5 stars

Had a reading recently from Jen & Dan

Had a reading from Jen & Dan. I thought it was good until I realised it was ALL on my Facebook. Gutted is an understatement.

8 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 1 out of 5 stars

Drunk, Unprofessional, and Definitely Not Psychic

I watched this “medium” on a livestream and it was a train wreck from start to finish. They were clearly drinking, slurring words, couldn’t keep their eyes open, and kept leaning in to blow kisses at the camera like it was a nightclub at last call. Every “reading” came straight from details anyone could grab off a profile! no intuition, no mystery, just lazy snooping.
Everything I was told was on my social media.

The random twitch when viewers called them out was the only thing even slightly paranormal. Total waste of time and a perfect example of how not to run a professional livestream.

12 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Dear Reviewer,

This review contains serious and inaccurate allegations and does not appear to be based on a genuine client experience. We are aware that this review is part of an ongoing campaign of coordinated and disingenuous posts designed to harm our business. The matter has been referred to the appropriate authorities and is part of an ongoing legal process.

We kindly advise that any further attempts to incite negative reviews, public harassment, or coordinated attacks will be treated seriously and may be added to the ongoing legal record.

As advised by our legal counsel, we will not be commenting further on these matters while the process is ongoing. We remain committed to maintaining professionalism, transparency, and the wellbeing of our clients.

Admin Team on behalf of Dan and Jen, with legal counsel

Rated 5 out of 5 stars

Incredible reading…

I had a reading with Dan today it was incredible he knew things that only were known by close family. I knew it was my husband and was left with no questions from the information that was given to me.
The reading helped me so much comfort / peace and I will be eternally grateful for the comfort this gave me.

10 September 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Hi Terri, it was my privilege and pleasure to bring your husband through for you. And it makes me so happy to hear he could help me pass on information that was only known by close family members. Proof that he's safely in spirit and around you. Most importantly, it's wonderful to hear you got real comfort and peace from your experience. Thank you.

Rated 5 out of 5 stars

Readings with both Dan & Jen

I’ve had a reading with both Dan and Jen separately. The amount of detail in their readings is amazing. Jen was able to clearly and confidently tell me details of exact thoughts I’ve had that no one else knows, conversations I’ve had with just my husband and no one else and secrets that no one else knows but me. I still haven’t recieved my recording from my readings and I’ve emailed to ask. I know you are both really busy but could I receive them as there are details in the readings I want to go through with family to clarify on.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Spirit + Health Reading with Jen

I had a spirit + health read with Jen and I cannot say enough good things! I’ve had small readings from others before, but nothing as detailed as this. I am truly amazed at all the information and depth she provided. She provided loads of personal details that no one could have known. Her reading brought me a lot of closure and provided important information to know moving forward. Thank you again Jen! It was such a pleasure. ❤️

4 September 2025
Unprompted review
Rated 5 out of 5 stars

I had the most amazing and emotional…

I had the most amazing and emotional free mini read from Jen on their live on TikTok this evening and honestly I didn’t want a reading but NEEDED it so so much..the information she knew is impossible for her to know unless she was being told by spirit! All my socials are completely private and I don’t even have my real name on any of my socials and the things she knew ARE not on my socials at all even if they weren’t private…the misfits truly are incredible and I have recommended them to all my family and friends..hand on heart you will not be disappointed if you book with any of them..thank you Jen for a much needed reading at a much needed time you are truly amazing 🥰

11 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a reading with Dan today and wow!

He took through my fiancé. And the level of detail for some things was something only I knew. Not even family members knew some of the information that I received.
Dan was very clear and professional, and fully empathised. It was truly a blessing to be able to get the standard of reading that I got and offered great comfort.
I fully recommend him and will definitely book again in the future. Forever grateful

5 August 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Hey Emma, it was my privilege and pleasure to reconnect you with your fiancé. Thank you for the kind review. I look forward to reading for you again in the future.

Rated 5 out of 5 stars

Fantastic Reading!

Received a great reading from Jen today! Was lovely to hear from your chosen loved one! They also record and send across to you after the reading. Would highly recommended misfit medium 💕

25 July 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Hi Kimberley, thank you so much for your review. And for the recommendation. We're so glad you had a positive reconnection with your loved one in spirit.

Rated 5 out of 5 stars

I've had live reading with dan and Jen…

I've had live reading with dan and Jen and they were both spot on and brilliant but the best one I had was with one of there students who is now a graduate. They brought up things I hadn't even thought about for years and my children and helped me heal from the messages they gave me. 100% real and well worth it

Hollie C Parker

12 July 2024
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

We're so glad you had a positive experience with the mini-readings you received on a live. And that your in-depth private reading with Wendy provided you with so much comfort.

Rated 5 out of 5 stars

Had a reading with dan today

Had a reading with dan today, was absolutely amazing with the information he back with, would highly recommend to anyone, these people are the most genuine mediums out there, they are on tik tok and that's where I randomly came across their videos and I think it all happens for a reason when you find something like this in you're life at you're time of need... they are worth every cent. Very comforting with the information given to you about you're loved one, they are really caring and soft spoken while doing the reading for you, would 120% do a reading again with misfit mediums ❤️❤️❤️❤️

11 July 2025
Unprompted review
Misfitmedium logo

Reply from Misfitmedium

Hey Lorraine, thank you for booking a reading with me. It was my absolute pleasure to bring your loved one through for you. It makes me truly happy to know you felt the connection and left after having a very positive experience. Thank you again for booking.

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