Mionza Fine Jewelry Reviews 56

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are consistently pleased with the products, often finding them to be exactly as described and even more beautiful in person. Many people highlight the items as perfect gifts, appreciating the elegant presentation and the overall craftsmanship. The quality and appearance of the products frequently exceed expectations, with many consumers expressing their intent to purchase additional pieces. However, some customers also noted concerns regarding the quality and durability of certain items. A few people mentioned that products, particularly bracelets and pendants, were thinner or smaller than anticipated, with some even arriving bent or breaking easily. There were also occasional comments about damaged packaging.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the beauty and craftsmanship of items, with some... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the beautiful craftsmanship, noting... See more

Based on these reviews

Rated 5 out of 5 stars

Was a little nervous because I hadn’t purchased from Mionza before but was pleasantly relieved when the item came early and was as described. Very satisfied. The item is just what we needed as a gif... See more

Rated 5 out of 5 stars

When I saw the cross necklace and pendant, I knew it would be perfect for my daughter. I received it promptly. It was encased in an elegant looking box. The necklace surpassed my expectations. I... See more

Rated 3 out of 5 stars

Item much smaller than pictured on the model.

Company replied

Rated 1 out of 5 stars

This company is an absolute waste. Please do not waste your money! They advertise the complete opposite of what they send you. I received a customized “solid” gold pendant that was thinner than paper.... See more

Company replied

Rated 1 out of 5 stars

Purchased this bracelet Oct 25, 2025 delivered Nov 5, 2025 for my baby and it broke in half. The baby was not wearing right away up until November 19th. I Paid a lot of money $310.85 to be exact( had... See more

Rated 5 out of 5 stars

Very pleased with the baby bracelet! It’s so dainty and shiny. It took a little over a week to come, but it was worth the way. It looks absolutely beautiful on my granddaughter.

Rated 5 out of 5 stars

I received this very pretty cross very quickly. It is a gift for my granddaughter. The chain is a little thin so I will probably buy a stronger chain. Overall I’m very pleased. Thank you

Rated 5 out of 5 stars

Always received what I see and even more beautiful in person 💜💜💜💜

Rated 5 out of 5 stars

Bought two and loved them so ordered one for my other granddaughter.

Rated 5 out of 5 stars

The bracelets are adorable. So dainty and perfect for christening celebration. Perfect for infants

Rated 5 out of 5 stars

Well when. It arrived, I thought that it was a beautiful peice, kind of thin, but it was ok, just beautiful, I like how they did the engrave of her name, all in all it was made with love!!!!!


Company details

  1. Jewelry Store

Written by the company

Mionza Fine Jewelry was founded by sisters, second-generation jewelers, and owners of a well-known retail and wholesale jewelry company that has been in continuous operation since 1980. Mionza is a women-owned jewelry brand. What Does Mionza Offer? With our experience in the industry, Mionza offers inspiring happiness through its collections and affordable prices. The strength of our company lies in our attention to the expectations of our global customers. Feel Special WITH MIONZA! What Makes Us Different? Customer Oriented Sales: Our key principle is to enrich the lives of our customers in every aspect We are not the Same: We are open to change and development. We are listening to you We receive comments from our customers about our products and services at every opportunity and suggest solution-oriented approaches.


Contact info

4.0

Great

TrustScore 4 out of 5

56 reviews

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Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars
Mionza Fine Jewelry logo

Reply from Mionza Fine Jewelry

Thank you for your feedback and for shopping with MIONZA!

We understand that the bracelet may have felt more delicate than expected. To help our customers get the best sense of each piece, we include detailed model photos and true-to-scale images in all our listings. That said, we always appreciate hearing your thoughts—it helps us keep improving!

Thanks again for choosing us.

Best Regards,
MIONZA Customer Service

Rated 5 out of 5 stars

Pleasantly satisfied!

Was a little nervous because I hadn’t purchased from
Mionza before but was pleasantly relieved when the item came early and was as described. Very satisfied.
The item is just what we needed as a gift for our pastors adorable wife.Thank you

27 May 2025
Rated 3 out of 5 stars

The delivery was quick but the extra…

The delivery was quick but the extra fee for gift wrapping was not good.. a cheap cardboard box with a blotchy note. Disappointed with that aspect of the service.

13 March 2025
Mionza Fine Jewelry logo

Reply from Mionza Fine Jewelry

Thank you for your honest feedback—and for choosing MIONZA!

We’re truly sorry to hear that the gift wrapping didn’t meet your expectations. We always aim to make every part of the experience feel special, and it sounds like we missed the mark this time. Please know we’re constantly working to improve and your comments help us do just that.

We appreciate you giving us a try, and we hope to have the chance to better impress you in the future.

Best Regards,
MIONZA Customer Service

Rated 5 out of 5 stars

Amazing costumer service!

The bracelet I purchased is beautiful!! There was a little mix up with my order and they handled it immediately and to my satisfaction! Very happy! I will purchase from Mionza again!

13 March 2025

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