Price was agreed when i prebooked and then with less than 24 hours to go, the price went up 20%. Got an email from their Operations Department. I cancelled and went to a more trustworthy company.... See more
Company replied
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See what reviewers are saying
After some initial confusion on our part knowing where the pickup zones were at Stansted, we were picked up and whisked home in a spacious car. Having had our flight delayed I only booked minutes befo... See more
Company replied
The dispatcher was very helpful in connecting me with my driver as my flight arrive late. And the driver was quite polite and pleasant to speak with. He also helped carry luggage to apt door which was... See more
Company replied
Used today due to the train strike and were excellent. Driver was waiting when I left the house and was extremely professional throughout. Paid a bit more than some were advertising but competitors ha... See more
Company replied
Company details
Information provided by various external sources
We've been in the airport transfers, courier and chauffeur services business and are conveniently located in central London, right next to Kingsbury tube station. We cover a wide area of London, within the M25 area and its suburbs.
Contact info
Rear of 539 - 541 Kingsbury Road, NW9 9EG, London, United Kingdom
- 442072840000
- bookings@minicabforlondon.com
- minicabforlondon.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I do not want you to send me this…
I do not want you to send me this driver for any future journeys. We did not have any communication. The trip to the airport that should have taken 38 minutes according to my route app ended up taking 75 minutes because the driver didn't want to take the M25 and instead had me in the traffic of the A406. I am very upset.
8 May 2022
Reply from Minicabforlondon.com
Hi George,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Debbie,
We’re very sorry to hear that our driver didn't help with your luggage. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
The driver was very kind and very…
The driver was very kind and very helpful. The driver number is 104
1 May 2022
Reply from Minicabforlondon.com
Hi Tony,
We are very happy to hear that you've had a great experience with our Airport transfers service from WC1 & WC2 to Heathrow Airport and we are even more pleased with your inspiring feedback for our minicab driver.
All of our cab drivers in London are Professional, Courteous and Friendly.
Kind Regards,
Customer Care
Looking forward to seeing you again in the near future.
Driver was falling asleep on early…
Driver was falling asleep on early morning transfer to airport, very dangerous and stressful!
30 April 2022
Reply from Minicabforlondon.com
Hi Zoe,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Antonia,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with Minicab for london and enjoyed our Airport Transfer Service from E9 to London Heathrow Airport. Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Your driver was 20 minutes late!!!!
19 April 2022
Reply from Minicabforlondon.com
Hi Graham,
We are sorry to hear about this experience. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Excellent service
Driver was so polite and kind. Came on time, was sent a text message to let me know how far away he was, and was able to track his vehicle.we arrived at the airport with plenty of time to spare and he correctly advised and placed our luggage on the trolley correctly.
18 April 2022
Reply from Minicabforlondon.com
Hi Janitha,
We are very happy to hear that you've had a great experience with our Airport transfers service from Eastcote HA5 to London Heathrow Airport and we are even more pleased with your inspiring feedback for our minicab driver.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money.
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
My drivers a little late due to speed…
My drivers a little late due to speed limit but he’s a super nice and polite guy and I had a pleasant journey. Also made it to the airport quite fast.
16 April 2022
Reply from Minicabforlondon.com
Hi Amy,
We're very glad to hear you're pleased with our Airport transfer service from E8 Dalston to London Stansted Airport. We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Service was excellent.
5 April 2022
Reply from Minicabforlondon.com
Hi Carlos,
Thanks for the feedback!!
We're thrilled to hear you enjoyed your trip from NW2 to London City Airport with Minicabforlondon.com
Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Kind Regards,
Customer Care
excellent service
3 April 2022
Reply from Minicabforlondon.com
Hi Perri,
We're very glad to hear you're pleased with our service.
And happy to know that you've had a great experience with our Airport transfer service from Heathrow Airport to Brent Cross NW4-NW11.
We appreciate that you took the time to leave such a lovely review.
We look forward to you travelling with us again.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Violeta,
Hearing that you had an awesome experience with our Airport transfer service from West Hendon NW4 to Heathrow Airport is the best thing we could hope for! Our goal is 100% customer satisfaction and we are committed to our customers. And we are even more pleased with your inspiring feedback for our minicab driver. Minicabsforlondon.com is known for its promptness, professional drivers and great value for money.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Nicusor,
All of our cab drivers in London are Professional, Courteous and Friendly and having clean cars.
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with minicabforlondon.com and enjoyed our Airport Transfer Service from West Hendon NW4 to Luton Airport.
Looking forward to catering you in the future!
Kind Regards,
Customer Care
Really fast response in short time
Really fast response in short time
For me on many occasions they were reliable
25 March 2022
Reply from Minicabforlondon.com
Hi,
We are very happy to hear that you've had a great experience with our Airport transfers service from Luton to Carpenders Park WD19.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money. We really appreciate you being our customer and helping to share the word of our Minicab service in London
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
My driver was lovely..
My driver was lovely... very kind and freindly , very quick journey x very smooth x highly recommend
22 March 2022
Reply from Minicabforlondon.com
Hi Kashira,
We are absolutely delighted to know that you had a wonderful experience with our Airport transfers service from Queensbury to Luton Airport and we are even more pleased with your inspiring feedback for our minicab driver. Minicabforlondon known for its promptness, professional and friendly drivers.
Our priority is customer service and we are ecstatic that we met that mark!
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Bhupendra,
We’re happy that you had a great airport transfer service from London heathrow Airport to Burnt Oak.
We are glad to hear your minicab driver went out of his way to help with your luggage.
Our company values put customer satisfaction as top priority and we are committed to our customers.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Joseph,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with minicab for London and enjoyed our Airport Transfer Service from Heathrow Airport to Barnet EN5. We really appreciate you being our customer and helping to share the word of our Minicab service in London.
Our priority is customer service and we are ecstatic that we met that mark!
Kind Regards,
Customer Care
Cab arrived before time and waited…
Cab arrived before time and waited until we were ready. Driver was excellent, he took a good route and dropped us off as near as possible. This driver was much better than the average.
26 February 2022
Reply from Minicabforlondon.com
Hi Nevill,
We are very happy to hear that you've had a great experience with minicabs.co.uk and we are even more pleased with your inspiring feedback for our minicab driver.
All of our cab drivers in London are Professional, Courteous and Friendly.
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
Driver did not know where the Royal…
Driver did not know where the Royal Opera House was. i had to direct him. He had not been to this part of central London before. hence he was at least 20 minutes late on pick up. Once in car then route back reasonable. Very personable driver though.
23 February 2022
Reply from Minicabforlondon.com
Hi,
We’re very sorry to hear that you had an disappointing experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Hassan,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Bogdan,
We’re happy that you had a great airport transfer service from London Luton Airport to SG17. Our company values put customer satisfaction as top priority and we are committed to our customers.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
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